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Ulasan untuk Holiday Let St Paul's Cray

Holiday Let St Paul's Cray
61 Silverdale Road, Orpington, England

Ulasan

2,0
Penilaian 10 - Sangat Bagus. 0 dari 1 ulasan" "
Penilaian 8 - Bagus. 0 dari 1 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 1 ulasan" "
Penilaian 4 - Buruk. 0 dari 1 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 1 ulasan" "

2,0/10

Kebersihan

2,0/10

Staf & layanan

4,0/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

davide, London -Orpington

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I've booked for 8 person and found 2 double and 1 single bed . then we found 2 foldable bed very unconfortable even for teenager standards. Still we were missing one bed . The 2 foldable bed when in the room couldn't allow you to move . The kitchen table was so tiny it could barely accomodate 5 people and only 4 chairs were there . I 've spent 2 hours at the phone to re-arrange the stay and move out the day after . Extremely disappointing, frustrating and still I didn't receive compensation from Expedia as I was promised while re-arranging the remaining stay .
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari LovelyOwner pada tanggal 11 Nov 2018
The guest only asked for two extra beds in addition to the two double beds and single beds. This was provided and the review is in accurate to state that we should have more beds than our maximum capacity. The guest saw the pictures of 4 dining chairs and several sofas. I believe this is adequate seating, if there was additional seating required this should have been requested before hand. The guest stay one night out of 3 in the rental. I am working with Expedia to sort out the refund for the two days in another hotel. We always wish our guest a pleasant stay or work to make it that way in advance.