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Ulasan untuk Hotel Indigo London - Kensington, an IHG Hotel

4 out of 5
Hotel Indigo London - Kensington, an IHG Hotel
34-44 Barkston Gardens, London, England

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 597 dari 1000 ulasan" "
Penilaian 8 - Bagus. 301 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 64 dari 1000 ulasan" "
Penilaian 4 - Buruk. 25 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 1000 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Gibson

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I got a premium room and was told that all the premium rooms were in the basement. Further, I was told that if I didn't want to stay in the basement, I would have to take a standard room and get no refund.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Nele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ellen, OAKLAND

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ellen, OAKLAND

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel Indigo is possibility the perfect quintessential London hotel, updated with every modern comfort a traveler would need or want. Great location in Earl's Court across the street from the Piccadilly line (think airport and central London easy access). Wonderful, welcoming, genuinely hospitable staff. Spacious, quiet, beautifully decorated rooms with a great bed, mini-frig, hot pot, iron, large TV, even robes and slippers. Rain shower and very nice bath products. The site has a breakfast buffet, restaurant, and bar open late. Fast Wi-Fi. Hotel Indigo is going to be my go-to pied-de-terre anytime I am in London.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jody, Drumheller

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

LOUISE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Great staff , welcoming front desk and wonderful breakfast with lots of options ! We had our dog with us and stayed in a ground floor room which was perfect, everyone was so dog friendly , will definitely recommend !!
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Marc

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Prima gelegen hotel. Mooie buurt. Metro is super handig naar de luchthaven (rechtstreekse verbinding en makkelijk toegankelijk) en verbinding naar centrum is ook prima. Heel aardige staf en leuke bediening bij het ontbijt door Rodger en collega’s.
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mogens

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

Angelica

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Olivier

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hôtel en una zona tranquila , cerca declo que queríamos ver !!
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Marco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Third time in Indigo Hotel Kensinghton... never disappointed! Maybe some refurbishment needed in the rooms ( details)
Menginap 7 malam pada bulan Desember 2023

6/10 Cukup Baik

Jean

Traveler bisnis, Bepergian bersama keluarga
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Frode

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carolina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hotel!!! Really comfortable beds 👌💯
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Claire

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Casper

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

George

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location.
Menginap 5 malam pada bulan September 2023

10/10 Sangat Bagus

Roy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, nice hotel Can improve the breakfast
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love the Indigo brand and this one didn't disappoint. Well appointed room, big for London. Breakfast staff very polite and helpful. We would return.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Sofia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location! Walk or take tube/bus anywhere you’d like. Safe location and lovely shopping dining area. Lots of offerings nearby. Staff was great. Rooms serviced daily and very clean. Breakfast was great, lots of ala cart offerings and hot food service. We’ll definitely try and stay again
Menginap 11 malam pada bulan November 2023

8/10 Bagus

Lord J.F.

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Seiichi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sue

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at Hotel Indigo Kensington are very friendly and made us feel very welcome. Our room was very large, beautifully decorated and provided everything we needed. The hotel breakfast is delicious and there are so many choices. The location is perfect and steps away from Earl’s Court Tube Station. We were able to easily explore the city. We would stay here again.
Menginap 5 malam pada bulan Oktober 2023

8/10 Bagus

Kenta

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Alexandros

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Lage des Hotels fanden wir optimal. Von der Underground earls court sind es ca.100 Meter bis zum Hotel.Piccadily und district line verkehren im Minutenrakt und man kommt überall hin.Für das Hotel selbst gibt es nichts auszusetzen.Das Preis Leistungsverhältnis stimmt.Das Frühstück war sehr gut und ausreichend, das Personal super freundlich und zuvorkommend, unser besonderer Dank an Shanel,Roger und Nathan beim Frühstück. Beim nächsten London Besuch kommen wir wieder.
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Edison

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel with great staff
A beautiful hotel on a quiet street located very close to a Tube station for convenient access to get anywhere in the city. Our room was very clean and and well kept, and the staff were extremely prompt in responding to any request we had. We loved our stay here and would absolutely like to return and recommend it to anyone else.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Edison

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's really enjoy stay there

10/10 Sangat Bagus

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room on the second floor was quiet, comfortable and well maintained. Despite it being a heatwave when we arrived the room was cool and relaxing with good air con and we appreciated the daily water and the refrigerator. The breakfasts were amazing and staff were friendly and helpful. Earls Court station was 5 minutes walk and it was a breeze to navigate to all the tourist hot spots. Would highly recommend.
Menginap 6 malam pada bulan September 2023

8/10 Bagus

Evangeline

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
liked location, easy access to public transportation and nice staff
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Micke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotellet ligger någon minut från t-banestationen Earls Court. Det första rummet vi fick var fräscht, men toaletten luktade mögel. Det visade sig läcka ut från väggen 1 meter från duschen. Klinkern på golvet var lösa så vattnet gick nog under där också. Överlag var toaletten gjord av dåliga hantverkare. Vi fick byta till ett annat rum och det var ett lika dåligt hantverk även på den toaletten men dock inget läckage. Frukosten var utmärkt och servicen förträfflig. Är man känslig mot fasta (hårda) sängar är det inte rätt val av hotell. Bra urval av restauranger och pubar i närheten av hotellet. Lätt att ta sig överallt från t-banan.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Vickie Diane

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is very close to the Earl's Court Tube station which was super convenient. We were able to travel from the airport (Heathrow) right to our tube stop and hotel. The hotel itself was clean, safe, and very close to two very good pubs. The breakfast was European with options for a hot breakfast too.
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Maria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved our stay! The location was so convenient, staff was so friendly and nice. 10/10!
Menginap 5 malam pada bulan September 2023

6/10 Cukup Baik

Anna

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Blev inkvarterad i ett muggigt källarrum med dånande ventilation och obefintligt ljus, mörkt som i graven.
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Beulah

Bepergian bersama teman
Tidak Disukai: Fasilitas
Room too small, can’t even fit a small luggage
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, very convenient to the underground and within walking distance of V&A and other museums. Staff was very accommodating. Great breakfast. Spacious room with interesting decor. Would definitely stay here again.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

YOSHIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

robert d

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Mary

A lovely stay for our family (two adults and two kids.) Room was larger than expected, and lobby area was great!
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Ana Paula C

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pontos a melhorar
Da primeira vez que fiquei no Indigo Kensington reservei o quarto premium, excelente e confortável. Dessa vez reservei o Standard e achei mais desconfortável e barulhento, pois a madeira antiga causa esse barulho tanto no nosso quarto quanto no de cima quando o hóspede pisa! Isso atrapalha o sono. O chuveiro também estava desregulado, mas como dessa vez fiquei somente 1 noite não tive tempo de solicitar ajuda.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Liz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff go over & Above !!
We couldn’t praise this hotel enough !!! Staff were beyond helpful especially-Barbara at checkin ensuring we had the best room possible and Rakesh for locating a lost item and then following up to ensure it was returned to us ( outstanding!!) Rooms were great/ Breakfast was Amazing and location was great plus Staff could not do enough to help especially when when had an issue with our room.
Menginap 5 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Georgia

Disukai: Fasilitas, kondisi & fasilitas properti
Clean, staff were friendly and room was spacious
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Kristian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schönes Hotel in liebevoll restaurierten Londoner Stadthäusern. Leider hatten wir dieses Mal das Pech in einem der Zimmer im Basement zu nächtigen (Zimmernummern mit 6..) Abgesehen von einem leichten Kellergeruch stört hier vor allem der Zugang zu einigen Wirtschaftsräumen direkt vor dem Fenster, was z.T. mit erheblichen Lärmbelästigungen einhergeht.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Silvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful stay.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast options were excellent. Fresh meats cheeses pastries and also the option to choose a hot entree from the breakfast menu. The hotel is about a 3 minute walk to the Tube station. Grocery store right on the corner along with a large selection of restaurants within walking distance. The staff are very friendly. We stayed here for 6 nights in July and would highly recommend Hotel Indigo.
Menginap 6 malam pada bulan Juli 2023

4/10 Buruk

David

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Hon Ming

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The room is a bit hot. I have informed reception but not be enhanced. Except this, everything is ok especially the staff’s friendly and nice attitude. The breakfast is the most excellent!
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Cherish

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous breakfast and wonderful, attentive staff. Offered a selection of customized hot breakfast foods made to order. Also had a buffet style offering of fresh fruit, breads, meats, cereals, cheese and pastries. Service was fast at the time we went each morning (7:15). The property was in a great, quiet location close to many amenities. Earl's Court tube station is a very short walk away. The room was clean, cozy and comfortable. Great sized shower and bathroom. The only very minor drawback was with four people there was nowhere to put or hang wet towels to dry. We would absolutely stay here again.
Menginap 5 malam pada bulan Juli 2023