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Ulasan untuk ibis London Canning Town

3.5 out of 5
ibis London Canning Town
8 Silvertown Way, London, England

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 642 dari 1003 ulasan" "
Penilaian 8 - Bagus. 299 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 1003 ulasan" "
Penilaian 4 - Buruk. 11 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 1003 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Helen

Bepergian dalam rombongan
Beds were a bit narrow but staff were great and eager to help. Fahir, topping up the breakfast bar was wonderful- helpful and hilarious! Thank you for a lovely stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 29 Apr 2024
Hello Helen,We hope this message finds you well. Thank you very much for the lovely review and we hope to welcome you back in the future.Kind regards,

8/10 Bagus

Roberto

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is attentive, knowledgeable and very helpful. They solve problems quickly and effectively, limiting customer inconvenience to a minimum. The facility is modern, beautifully designed, clean. Rich breakfast.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 29 Apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Will, Front Office

10/10 Sangat Bagus

Michele

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms seemed very new and everything was in good condition. Very nice bar/restaurant on the ground level. Super friendly staff. Right across the street from the subway station, which was great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 28 Apr 2024
Hi Michele,Thank you for taking the time to write such a lovely review. We are elated that you enjoyed your room, the ground floor, location and our service. Please don't be a stranger and if you have any requests, just let us know and we will be happy to help.Kind regards,

10/10 Sangat Bagus

DAVID

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 28 Apr 2024
Hello David,We hope this finds you well and thank you so much for giving us a perfect score. We are so glad that you enjoyed your stay and we hope our paths will cross again.Kind regards,

8/10 Bagus

Michaela

Bepergian bersama keluarga
Sehr sauberes Hotel. Angestellte nett, hilfsbereit und freundlich
Menginap 4 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 29 Apr 2024
Hello Michaela,Thank you for your kind words. We hope you enjoyed your time in our wonderful city and we hope to welcome you back in the not too distant future.Kind regards,

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had an amazing stay here. As a solo international traveler, I felt safe, the room and property were very clean, the location is great especially being directly across from the bus and train station. The staff were absolutely wonderful from check in to the restaurant to housekeeping. This was a perfect stay and I highly recommend it!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 14 Apr 2024
Hello Cynthia,We hope this message finds you well and we are so glad that you had such a lovely stay! It is always amazing to read such kind remarks and we hope that you are not a stranger.Kind regards,

10/10 Sangat Bagus

youness

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good position
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Ibis Front Office pada tanggal 14 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,FaiazFront Office Team Member

10/10 Sangat Bagus

Regina

Bepergian dalam rombongan
Disukai: Fasilitas
Clean, friendly, comfortable
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sara pada tanggal 6 Apr 2024
Dear Regina, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Sangat Bagus

Dominik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Early Check-In war bei uns trotz der Osterfeiertage bereits um 8 Uhr möglich. Den Bahnhof nebenan hört man bei geschlossenem Fenster überhaupt nicht. Alles in allem war es ein sehr schöner Aufenthalt.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari sara pada tanggal 6 Apr 2024
Dear Dominik, We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sara - Front office team member

10/10 Sangat Bagus

Lara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient for o2 arena as one stop away on the tube. Hotel directly opposite tube station. Very friendly staff on arrival & lovely clean room
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 30 Mar 2024
Hi Laura,Thank you for taking the time to write us such a lovely review! We are so glad that you enjoyed your stay and we hope to welcome you back the next time an event at the O2 takes your fancy. If there is anyway we can further improve your stay, please let us know!Kind regards

10/10 Sangat Bagus

Jill

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is ideally situated for access to the O2. A short underground trip (1 stop) away. Rooms spotlessly clean and beds very comfortable. Staff friendly and helpful. Will definitely stay again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 25 Mar 2024
Hello Jill,We hope this message finds you well. Thank you so much for taking the time to write us a review. We are so glad that you enjoyed your stay. It is always lovely to read just nice things about so much of what we do, especially our housekeeping team who do such a wonderful job.Thank you again and hopefully we can welcome you back soon.Kind regards,

10/10 Sangat Bagus

BARRY

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Always a great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 23 Mar 2024
Hi Barry,Thanks for the top score. Was a pleasure to have you stay with us and we hope you come back sooner rather than later

10/10 Sangat Bagus

NEIL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for the O2
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 23 Mar 2024
Hi Neil,We hope this message finds you well. Thank you for top review score and we hope to welcome you back here soon.

8/10 Bagus

Geoffrey

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ibis Front Office pada tanggal 22 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,FaiazFront Office Team Member

8/10 Bagus

Grace Anne

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Leader pada tanggal 8 Apr 2024
Hello Grace,Thank you for leaving us with a lovely score. If we are lucky enough to have you return, please let us know what we can do to make your next stay a five star experience!Kind regards,

10/10 Sangat Bagus

Claire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 13 Mar 2024
Hi Claire,Thank you so much for giving us such an amazing score. We are so glad that you enjoyed your three night stay with us and we hope to welcome you back in the not too distant future.Kind regards,

8/10 Bagus

philip

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 13 Mar 2024
Hello Philip,We hope this message finds you well. We are so glad that you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 Sangat Bagus

Claire

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here for an event at the O2. The hotel is very convenient - literally across the road from Canning Town tube station and then only one stop to the O2 (Greenwich North). The hotel itself is really inviting with a large bar area which is relaxed. We stayed and had a drink when we got back from the event - it was expensive for a G&T but we were happy to pay it for convenience. We had a twin room - it was light and airy and very clean. The only issue for me is that the beds were quite hard so I didn't sleep well. But other than this the room was comfortable. The staff were lovely too. The hotel is very clean - robot vacuums are used throughout the corridors and walking to our room there was a lovely pleasant smell throughout! Great hotel, great price and brilliantly convenient for the O2.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ibis Front Office pada tanggal 8 Mar 2024
Dear Claire,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,RafatFront Office Team Member

10/10 Sangat Bagus

Estelle

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great find for when going to the O2. Is just 1 tube stop away and straight across the road. Modern, clean and a nice bar area. Will definately use again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 27 Feb 2024
Hello Estelle,We hope this message finds you well. Thank you for writing us such a lovely review. We are so glad that you found our establishment conveniently placed and we look forward to welcoming you back here in the not too distant future.

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff - polite and extremely helpful. Great housekeeping staff.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 2 Mar 2024
Hello Christopher,We hope this message finds you well. Thank you for leaving such a lovely review! It is always great to hear compliments on how we the staff are performing. I must also thank you for recognising the amazing contribution made by our housekeeping team, whose vital work can sometimes be overlooked.We are so glad you enjoyed your stay and we hope that we can welcome you back in the not too distant future.Kind regards,

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 1 Mar 2024
Hello Christopher,We hope this message finds you well. Thank you for taking the time to leave us a review, and with a perfect score as well! We are so glad that you enjoyed your stay and hope our paths cross again in the not too distant future.Kind regards,

10/10 Sangat Bagus

Mr, Bransgore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, very clean room.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 25 Feb 2024
Hi!Thank you so much for both taking the time to write a review and leaving us such a lovely score! We are so glad that you enjoyed your stay and we hope to welcome you back in the not too distant future.Kind regards,

10/10 Sangat Bagus

Hayford

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Safe and beautiful
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ibis Front Office pada tanggal 22 Feb 2024
Dear Hayford,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FAIAZFront Office Team Member

8/10 Bagus

Brice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient hotel, in front of subway station. Small rooms but quite and clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Office Team Member pada tanggal 20 Feb 2024
Dear BRICE,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FaiazFront Office Team Member

10/10 Sangat Bagus

Ruth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 17 Feb 2024
Hello Ruth,Thank you so much for both taking the time to write a review about our establishment - and leaving us such a lovely score! We are so glad that you enjoyed your one-night stay and we hope to welcome you back in the not too distant future.Kind regards,

10/10 Sangat Bagus

Ashleigh

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ibis Front Office pada tanggal 21 Mar 2024
Dear Ashleigh,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,RafatFront Office Team Member

10/10 Sangat Bagus

Shannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Office Team Member pada tanggal 15 Feb 2024
Dear Shannon,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faiaz,Front Office Team Member

10/10 Sangat Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The young man (Carl) on reception at check in was great fun and very welcoming. Room was brilliant as always at Ibis. Breakfast great and really nice in the open plan seating area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Office Team Member pada tanggal 11 Feb 2024
Dear Wendy,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FaiazFront Office Team Member

10/10 Sangat Bagus

Norma

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location nearby the O2 arena by private or public transportation. Restaurant is open late. Breakfast was excellent.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Will - Front Office Team Member pada tanggal 5 Feb 2024
Hi Norma,We hope this message finds you well and we would both like to thank you for taking the time to write us a review and giving us such an amazing rating!We are glad that you enjoyed your time here and we hope to see you here again in the not too distant future.Kind regards,

8/10 Bagus

Tim

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and friendly
Great friendly welcome. Very clean and comfortable. All staff positive friendly and helpful. Will definitely stay hre again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 1 Feb 2024
Dear Tim,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Faiaz, Front Office

10/10 Sangat Bagus

Hugh

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 30 Jan 2024
Dear Guest,Thank you for taking the time and trouble to complete a survey following your recent stay at ibis London Canning Town.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis London Canning Town in the near future.Yours sincerely,Faiaz,Front Office

8/10 Bagus

martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 30 Jan 2024
Dear Guest,Thank you for taking the time and trouble to complete a survey following your recent stay at ibis London Canning Town.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis London Canning Town in the near future.Yours sincerely,Faiaz,Front Office

8/10 Bagus

Stewart

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ibis Front Office pada tanggal 20 Mar 2024
Dear STEWART,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FaiazFront Office Team Member

10/10 Sangat Bagus

Renaye

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff. Good food. Relaxed Atmosphere. Clean rooms. Close to Underground!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 30 Jan 2024
Dear Guest,Thank you for taking the time and trouble to complete a survey following your recent stay at ibis London Canning Town.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis London Canning Town in the near future.Yours sincerely,Faiaz,Front Office

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Warm friendly staff to welcome you at reception
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 30 Jan 2024
Dear Guest,Thank you for taking the time and trouble to complete a survey following your recent stay at ibis London Canning Town.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis London Canning Town in the near future.Yours sincerely,Faiaz,Front Office

10/10 Sangat Bagus

Hayley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 24 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,ibis London Canning Town

10/10 Sangat Bagus

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 24 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,ibis London Canning Town

8/10 Bagus

Vicki

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Faiaz, Team Member pada tanggal 18 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,ibis London Canning Town

10/10 Sangat Bagus

Fraser Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business
Very nice stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Curtis pada tanggal 14 Jan 2024
Dear Fraser Andrew,Thank you so much for both your score, feedback and taking the time to do so.We are delighted to read that you had a great stay with us as reflected through your score and comment.We hope you had a safe journey and we look forward to welcoming you back sometime in the future to continue the great serviceMany thanks,

10/10 Sangat Bagus

Marco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un soggiorno perfetto in un'ottima struttura, di livello. Comodissima per gli spostamenti a Londra, avendo bus, dlr e tube davanti all'ingresso
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Curtis pada tanggal 11 Jan 2024
Caro Marco,Grazie mille per il tuo punteggio, il tuo feedback e il tempo che hai dedicato a farlo.Siamo lieti di leggere che hai trascorso un soggiorno fantastico con noi e che hai apprezzato in particolare la posizione del nostro hotel.Ci auguriamo che tu abbia avuto un viaggio di ritorno a casa sicuro e non vediamo l'ora di darti il benvenuto nel prossimo futuro.Grazie molto,

10/10 Sangat Bagus

Narinder

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Curtis pada tanggal 10 Jan 2024
Dear Narinder, Thank you so much for your score and taking the time to provide us with one.We are most delighted to see that you had a great stay with us, as reflected through your score.We hope you had a safe journey back home and we look forward to welcoming you sometime in the future to continue the great service.

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location with friendly staff.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Faiaz, Team Member pada tanggal 6 Jan 2024
Dear STEPHEN,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis London Canning Town

8/10 Bagus

Chris

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Room good, breakfast fair, aftercare poor
Room was great, like most hotels the shower leaked, but the pressure was stunning. Breakfast was OK, downside was that at no time during my meal was all main ingredients available at the same time. I needed an email invoice afterwards, and the robot sent me to the wrong place, despite telling me it was the right, and then when I got to the right place the human told me that I could not get an invoice as I booked by Expedia, which is only true if you pay Expedia, not the hotel like I did. Would I stay again, yes as as the price / location was right for my needs
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Faiaz, Team Member pada tanggal 6 Jan 2024
Dear CHRIS,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis London Canning Town

10/10 Sangat Bagus

Theresa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Faiaz, Team Member pada tanggal 2 Jan 2024
Dear Theresa,We very much appreciate your comments regarding your recent stay at ibis London Canning Town.It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again at ibis London Canning Town in the near future.Yours sincerely,Faiaz, Front Office

10/10 Sangat Bagus

Solomon

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Faiaz, Team Member pada tanggal 24 Des 2023
Dear Solomon,We very much appreciate your comments regarding your stay at the ibis London Canning Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis London Canning Town

8/10 Bagus

Randy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ibis canningtown review
The room was quite small but comfortable nice clean. Staff was good. I do wish they didn't go to your room to do i don't know what & i am not talking about housekeeping. The breakfast should always be included with your stay though the coffee was excellent
Menginap 7 malam pada bulan November 2023
Tanggapan dari Faiaz, Team Member pada tanggal 21 Des 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,IBIS CANNING TOWN

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Faiaz, Team Member pada tanggal 17 Des 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Faiaz, Front Office

6/10 Cukup Baik

Farah

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
We checked in at almost 10pm, on arrival I was stopped by security and said what are you doing when I went to use the lift. My friend was in crutches and I said I'm using the lift because my friend is on crutches! It was quite bizarre. Then he calmed down but surely if you see someone struggling then that's why the disabled lift is be used. Ibis downstairs is really cute, cosy and done nicely. It has candles on in the evening it's really lovely. At the check in desk I was told I needed to pay for my room. I said I've paid already, he said let me check. Embarrassingly the man serving me colleague who was stood next to him shook his head and said no it's paid. Again embarrassingly for the man serving me said oh I think my colleague knows more than I do. I asked if a complimentary late check out was available, he said we charge £10 every hour you take. So I confirmed back so there are no complimentary check outs. He was completely befuddled. Check in should have been simple I paid in advance so I get a room key. Then simply saying no we don't offer a complimentary late check outs. On this occasion given the circumstances of a broken foot and my friend literally limping with a huge boot brace we should have been given a complimentary late check out because everything simply takes so much longer. At 10am we had two knocks at the door and the cleaner proceeded to open the door. When she saw the room was occupied she said sorry and left. I was so shocked. Then at 11am the same.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Daisyv pada tanggal 14 Des 2023
Hello Farah, Thank you for sharing us your feedback with us. Were happy to hear that you enjoyed the appearance and the facilities and amenities that were being provided during your stay with us at Ibis Canning Town. We sincerely apologise for the mistake of our staff but to ensure but we will work on providing with better service at our hotel. I hope we see you again!Kind Regards, Front Office Team Member IBIS Canning Town London

10/10 Sangat Bagus

Laverne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Suoerior customer service, nothing a problem. Helped me with my different needs. Sensational team. Keep up the great service.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Daisy pada tanggal 14 Des 2023
Hello Laverne,Thank you for sharing us feedback. Were happy to hear that you enjoyed the services being provided during your stay with us. We hope to see you again!Kind Regards, Front Office Team Member Ibis Canning Town London

10/10 Sangat Bagus

Cheryl

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Daisy pada tanggal 14 Des 2023
Hello Cheryl, Thank you for sharing us feedback. We hope to see you again!Kind Regard , Front Office Team Member Ibis Canning Town London