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Ulasan untuk Montcalm Marble Arch

5 out of 5
Montcalm Marble Arch
2, Wallenberg Place, London, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 300 dari 593 ulasan" "
Penilaian 8 - Bagus. 163 dari 593 ulasan" "
Penilaian 6 - Cukup Baik. 80 dari 593 ulasan" "
Penilaian 4 - Buruk. 26 dari 593 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 593 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

alex

Bepergian bersama keluarga
The hotel staff were very in active and really could not careless , The coffee machine was never working properly food trays always empty and it seemed a effort to replenish them for a complete breakfast the towel changed over no hand towels provided The shower leaked and kept us up all night
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

IBRAHEEM

Menginap 4 malam pada bulan Februari 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The bathrooms were disgusting
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Magical
From the hotel to the staff its amazing and truly a lovely place to spend a nice or a week away, i highly recommend it to everyone.
Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Johan Manon

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Next time in London
This hotel has a great location and really friendly staff but that's about it. The hotel and its rooms have nothing special to offer. The TV didn't work, they were supposed to fix it but never did anything about it. Toilet was not clean. The water in the sink never came out Nex time in London, I will return to a hotel that offers a higher service level, even if having to pay a higher rate.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 1 Feb 2023
Dear Johan We are delighted to acknowledge that you have enjoyed your stay with us. We hope to see you back with us soon. Kind Regards Jade

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 1 Feb 2023
Dear valued guest We are delighted to acknowledge that you have enjoyed your stay with us. We hope to see you back with us soon. Kind Regards Jade

10/10 Sangat Bagus

Mohammed

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Mohammed We are really happy to acknowledge that you have enjoyed your stay with us and we hope to welcome you back in he near future.Kind Regards Jade

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Karen Thank you soo much for your kind feedback. we are really happy to acknowledge you had a good time with us. We hope to welcome you back soon. Kind Regards Jade

4/10 Buruk

AARON

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
.
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Aaron We thank you for your feedback. we are all working hard to improve our services.Kind Regards Jade

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The spa services
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Furqan We are delighted to acknowledge that you have enjoyed your stay with us. We hope to see you back with us soon. Kind Regards Jade

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
El hotel no es en realidad como lo muestran las fotos en la website, engañan Las habitaciones son muy decepcionantes Los empleados todos muy amables
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Anonymous We are sorry that you were disappointed with the room appearance and not up to your expectations however we are glad that our staff was able to make you feel comfortableKind Regards Jade

8/10 Bagus

Yigal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the location is great and the staff is very friendly. I ordered a room with double bad and what I got was a make believe double bad which was made by connecting 2 smal bads and cober them with a big double bad sheets.
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Yigal Thank your for your kind feedback and we are sorry to hear that the bed was not us comfortable as you expected. We are all working hard to improve our services. Kind Regards jade Kind Regards Jade

4/10 Buruk

christian

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Christian We much appreciate your feedback. All our staff is working hard to improve our services. Kind Regards Jade

10/10 Sangat Bagus

Peter Anthony

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

8/10 Bagus

Benjamin

Traveler bisnis
Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Benjamin Thank you for your kind feedback Kind Regards Jade

10/10 Sangat Bagus

Cato

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Cato We are delighted to acknowledge that you have enjoyed your stay with us and we hope to see you back soon. Kind Regards Jade

10/10 Sangat Bagus

Trond

Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Trod We are delighted to acknowledge that you have enjoyed your stay with us and we hope to see you back soon. Kind Regards Jade

6/10 Cukup Baik

Aleksandar

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
To noise in morning, from housekeeping staff.
Tanggapan dari jade pada tanggal 19 Jan 2023
Dear Aleksandra We much appreciate your feedback and all our staff is working to improve all our services. We are sorry that our housekeepers have woken you up and disturbed your rest Kind Regards Jade

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2022
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Anonymous We much appreciated your feedback. All our staff is working hard to improve all our services. Kind Regards Jade

8/10 Bagus

Maor

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Prime location to Oxford St, few minutes walk Staff are friendly The room is small but comfortable
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Maor Thank you for your kind feedback. We hope to see you back in the near future. Kind Regards Jade

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay elsewhere
First room was filthy with a long hair in the bed. Second room not much cleaner. No welcome from staff on check in. Advise you to stay elsewhere
Menginap 6 malam pada bulan November 2022
Tanggapan dari Jade pada tanggal 19 Jan 2023
Dear Anonymous We are sorry to acknowledge that you did not enjoy your stay with us. All our staff is working hard to improve all our services. We hope you will allow us a second chance to restore your faith in us Kind Regards Jade

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2022

8/10 Bagus

Yoko

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Chris

Menginap 1 malam pada bulan November 2022

8/10 Bagus

Kristin

Menginap 3 malam pada bulan November 2022

10/10 Sangat Bagus

Anupama

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfort, Convenience, Care
The stay at Montcalm was very comfortable. I was attending the conference at the same Hotel and it was so convenient. Food was very good, the service prompt.
Menginap 4 malam pada bulan November 2022

10/10 Sangat Bagus

ahmad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff (especially Alessandro, George, Robert and Ambicka). Bathroom is perfect (it has Shattaf)

10/10 Sangat Bagus

abdulla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2022

8/10 Bagus

Sameera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

AI QIN

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Convenience to Underground Subway, buses ,shopping and walkable to The British Museum, National Art Gallery and much more. Everyday complimentary bottled spring water and fresh fruits are very good!
Menginap 5 malam pada bulan Oktober 2022

6/10 Cukup Baik

Stuart

Disukai: Staf & layanan
Great location but unfortunately the room upon arrival smelt of smoke and there was evidence of ash in the toilets. Sadly, this smell remained for the duration of the stay. We were given complimentary breakfast to make up for this but for the price you expect the room to be perfect.
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Ann chatrin

Traveler bisnis
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
JR
Check in was excellent Breakfast was good Location was very good
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

david

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent hotel
all is well
Menginap 5 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Lisbeth Eilen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotell!
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
bad experience
Horrible experience, service, and approach by the hotel team.
Menginap 5 malam pada bulan Oktober 2022

6/10 Cukup Baik

Ronald

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2022

6/10 Cukup Baik

Mattias

Bepergian bersama keluarga
Family stay
Had high expectaions on this 5-start hotel but the experience was medioker as well as the breakfast. I will choose other hotel next time as this was not on the correct level
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was a nice size and quiet. Breakfast was also very good, the staff were very helpful and friendly
Menginap 2 malam pada bulan September 2022

6/10 Cukup Baik

nicholas

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Wonderful friendly staff
Really friendly staff. We had a marvellous upgrade to a suite but the room was tired and not as one would expect for the cost that that room would be. We left our thoughts with reception and await the hotel managers response. Great location and could be a real jewel.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Nicholas,Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us, We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne

8/10 Bagus

benjamin

Menginap 5 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Guest Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us and looking forward to welcome you back againKind RegardsPrashant Marne

10/10 Sangat Bagus

wenlie, Needham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The clean room, very friendly staff and convenient location.
Menginap 7 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Wenilie,Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us, We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne

6/10 Cukup Baik

Lee

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not value for the price
The room we had, while quite large , was “tired “ and in need of some refurb eg sides of bed “frayed”. The sheets were not what we would expect for the price. Room not well serviced ie tea/coffee not replaced and no robes. When we asked for these they failed to arrive - had to ask twice. Also after being given a late check out by one hour, the room key was not adjusted so didn’t work! So all up, not value for money
Menginap 3 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Lee,Thank you for your feedback . We apologise for the challenges you faced. We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne

8/10 Bagus

Lina

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
lovely
Menginap 4 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Lina,Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us, We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Guest Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us and looking forward to welcome you back againKind RegardsPrashant Marne

8/10 Bagus

Abdullah

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
مونتكالوم في 2022
مع الأسف الفندق اعرفه من اكثر من عشرة سنوات وانا اتردد عليه قبل كرونا وكان مستواه جداً ممتاز ولكن الآن وبعد كرونا شاء الله ان احجز فيه لكن افتقد الفندق للنظافة وعدم التجديد الفرش مستهلك رائحة المطعم والطبخ الى الغرف عدم تلبية طلبات الغرف بالشكل السريع.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Guest,Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us, We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel in fantastic location.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Guest Thank you for your lovely feedback, we are pleased to know that you enjoyed your stay and look forward to welcome you backKind RegardsPrashant Marne

10/10 Sangat Bagus

Mads

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Prashant pada tanggal 6 Okt 2022
Dear Guest,Thank you for your lovely feedback . We are pleased to know that you enjoyed your stay with us, We are already working on upgrading the product and will ensure that the new product will be there very soon. and looking forward to welcome you back againKind RegardsPrashant Marne