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Ulasan untuk Novotel London Wembley

4 out of 5
Novotel London Wembley
5 Olympic Way, Wembley, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 599 dari 1000 ulasan" "
Penilaian 8 - Bagus. 275 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 68 dari 1000 ulasan" "
Penilaian 4 - Buruk. 25 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 1000 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Tanya, Barnsley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent position for Wembley football match x
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Roohi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There was no running water for the entirety of my stay! I felt like I went back in time and there was no arrangements provided to help with sanitary issues like flushing toilets or showering. This stay was unbelievable!
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Michael

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property struggles with rude staff, my water was not working from 8pm till I checked out at 12pm, breakfast in there made me sick and the overall was absolutely horrible would never go back there again or recommend it. For a brand to be this overrated and overpriced in Wembley I don’t know but I am very disappointed!!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Keith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Attended FA Cup semi-final at Wembley Stadium. Hotel short walk from ground and really close to tube station into central London. Lovely food options nearby. Comfortable room with lovely beds.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Harsh

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sabina pada tanggal 12 Apr 2024
Dear Harsh,Thank you for your wonderful feedback, looking forward to see you again.Kind Regards,Reception.

8/10 Bagus

Claire

Bepergian bersama keluarga
Disukai: Staf & layanan
Had a lovely stay after watching the lioness at Wembley. Very convenient for Wembley and staff were nice. Very quiet so good nights sleep until the builders started outside but that was on another building. The only negative was the plastic glasses. Guests in hotel should not be drinking and paying high prices out of a plastic glass. Other than that a nice stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Claire,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind Regards,Team Reception.

10/10 Sangat Bagus

yasmin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would stay again. Walkable for the arena.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Yasmin,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind Regards,Team Reception.

10/10 Sangat Bagus

Georgia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would definitely book again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Georgia,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.Kind Regards,Team Reception.

10/10 Sangat Bagus

Russ

Bepergian bersama keluarga
Nice hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Russ,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and polite staff, easy check in even if we got at the hotel a bit earlier than 15:00. Clean room and dinning experience was fantastic as they do great food. Near to the arena and subway station as well.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Emily,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 Sangat Bagus

Charlotte

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and family friendly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Charlotte,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 Sangat Bagus

Callum

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Right next to Wembley Park station and 150m from the stadium and arena. Very convenient, comfy and quiet inside.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Callum,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

8/10 Bagus

Rene, SSM

Bepergian bersama keluarga
Grate location, near to underground train station WEMBLEY park. Very convenient as long as you get familiar with the train system.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Fai,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

4/10 Buruk

lisa

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Our room smelled. Even when reported to reception, she did not try to move us. Instead she had housekeeping come and spray something which did not help. The overall property is nice. Just our room smelled the entire stay.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Lisa,Thank you for your feedback.Kind Regards,Team Reception.

10/10 Sangat Bagus

Amanda, Springvale

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed only one night after the Carabao Cup game at Wembley. The location was great as was the night staff and bartender. Would definitely stay again and recommend!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Amanda,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

4/10 Buruk

Gjergji

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Guest,Thank you for your feedback.Kind Regards,Team Reception.

10/10 Sangat Bagus

hang fai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel in London.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Fai,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

10/10 Sangat Bagus

Nihada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Mabel pada tanggal 7 Apr 2024
Dear Nihada,Thank you for your amazing feedback, looking forward to see you again.Kind Regards,Team Reception.

8/10 Bagus

Phil

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Room was quiet, comfy and very clean, great location for the stadium. Only blemishes, the smoke alarm is above the bed and flashes throughout the night plus tried to check in 2 hours early and despite my room being ready they wanted £10 to check in early, id expect that from a budget hotel but not from Novotel
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Bjørn Tore

Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Virma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

S

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very poor hygiene and sub standard room.
It was in a good location, Wembley, but we wanted a Junior Suite because we thought we would have an upgrade on our usual Premier Inn standard room and the suite was available. We ended up wishing we had gone with Premier Inn after all. The room was in major need of an update. There was ceramic missing from the bath, bits of chipboard missing in the bathroom, the bathroom door was filthy and in general the room seemed to not have been cleaned in weeks with finger marks everywhere on the bathroom door. The lights were all covered in dust and the carpet looked as though someone had thrown up on it a lot without being properly cleaned. I complained to the staff on reception who said they would look at it but nothing was done during our two day stay. The photographs on the website make the place look spotless and that room looked pristine but believe me, it is anything but pristine. The place is a two star at very best.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

RZAN

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024

6/10 Cukup Baik

Paul

Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Sabina pada tanggal 21 Jan 2024
Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

8/10 Bagus

Dirk

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Klimaat ontrol was niet naar wens.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 21 Jan 2024
Dear Dirk,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

4/10 Buruk

Carol

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Sabina pada tanggal 30 Des 2023
Dear Carol, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa Reception Supervisor

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One Night Only.
The hotel is in the perfect location on Wembley's doorstep and a few minute walk from the Ovo Arena. The reception area was very welcoming and we were booked in seamlessly. The room itself was clean. We weren't keen on the glass doors on the bathroom - whilst frosted, they didn't close in the normal way, therefore offering little privacy. The beds were reasonably comfortable, but not to my taste - this is a personal preference. This was only a one night stay t attend a concert. We would stay here again if we were attending a gig in the area.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Samrat Wadhwa pada tanggal 22 Des 2023
Hello,Thank you for the feedback and we will do out best to improve on the points mentioned

2/10 Sangat Buruk

Paul

Menginap 1 malam pada bulan November 2023
Tanggapan dari JM pada tanggal 27 Des 2023
Dear Paul,Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Jhonny MedranoReception Team

10/10 Sangat Bagus

shaheen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari JM pada tanggal 20 Des 2023
Dear Shaheen,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jhonny MedranoReception Team

10/10 Sangat Bagus

Adrian

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A PLACE TO RELAX
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

10/10 Sangat Bagus

Oliver

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and clean
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Oliver,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

10/10 Sangat Bagus

Linsey

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Linsey, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

8/10 Bagus

Adrian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was a comfortable stay with great quality and value for money. The Location is fantastic!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Adrian, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel, room and bathroom very clean. Bed very comfortable, but the quality of pillows need an upgrade.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneSincerely,Sabina NeculaeasaReception Supervisor

8/10 Bagus

Carrie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Hotel is perfectly located. Unfortunately, we were woken up in the early hours by someone setting the smoke alarm off by smoking in their room 😠
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Carrie,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabina NeculaeasaReception Supervisor

6/10 Cukup Baik

Joseph

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 22 Des 2023
Dear Joseph, Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina NeculaeasaReception Supervisor

8/10 Bagus

Kenneth

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Towels let you down
All round very nice, 2 towels had yellow stains on them.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 17 Des 2023
Dear Kenneth, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabina NeculaeasaReception Supervisor

6/10 Cukup Baik

Vineet Sahai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Good sized room for London. Bathroom has a frosted glass door with no lock which was awkward. Complimentary water (one time) was provided. Slight issue with the shower - the bar was loose and had to be fixed. Don't like the £10 per hour charge for early and late checkin and the £25 for overnight parking til Noon and additional £15 til 6pm. Area is lively with good dining options. Steps to the Tube, which is very convenient.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 11 Des 2023
Dear Vineert,Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sabina NeculaeasaReception Supervisor

8/10 Bagus

Sapna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great venue. Parking is ridiculously highly-priced. Room was quite large and amazing shower. Really enjoyed my stay.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 11 Des 2023
Dear Sapna,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sabina NeculaeasaReception Supervisor

2/10 Sangat Buruk

Daisal

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023
Tanggapan dari Sabina pada tanggal 11 Des 2023
Dear Daisal,Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sabina NeculaeasaReception Supervisor

8/10 Bagus

Adrian

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value at the time
Great stay with great value. The elevators were showing a little wear overall but the rooms were in great condition.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Jhonny pada tanggal 9 Des 2023
Dear Adrian,Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Jhonny MedranoReception Team

6/10 Cukup Baik

Michael

Bepergian bersama teman, Traveler bisnis
Im Großen und Ganzen nur ein 3 Sterne Haus und alles eher mittelmäßig.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 7 Des 2023
Dear Michael,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Neculaeasa,Reception Supervisor

10/10 Sangat Bagus

Carolyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay very friendly staff
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jhonny pada tanggal 9 Des 2023
Dear Carolyn,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jhonny MedranoReception Team

10/10 Sangat Bagus

Akash

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 11 Des 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sabina NeculaeasaReception Supervisor

10/10 Sangat Bagus

Joanna

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sabina pada tanggal 11 Des 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Sabina Neculaeasa Reception Supervisor

8/10 Bagus

Diane

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good overall stay....
Check in was very efficient. The room was cleaned but the carpet was very stained, as was some of the furniture. It made the room look very shabby. The bathroom was great, a good shower. The bedding also looked a bit past it and the bed itself was lumpy. We stayed in room 808 Dec 1st. Breakfast was great, no problems at all.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jhonny pada tanggal 9 Des 2023
Dear Diane,We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Jhonny MedranoReception Team

10/10 Sangat Bagus

Günter

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfekt
Menginap 2 malam pada bulan November 2023
Tanggapan dari Samrat Wadhwa pada tanggal 29 Nov 2023
Thank you for the wonderful feedback