Hello JGH,Thank you for sharing your experience with us,We're really sorry you didn't enjoy our breakfast. It is really important for us to hearing from our customers as we’re always looking for ways to improve our products and services.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

Dear MarkThank you for your lovely review. We are happy to see you had a great stay with us. We are looking forward to welcoming you again.Best regards

Hello Husa,Thank you for taking the time to rate us.Best regards.Thay

Hello Gina,Thank you for taking the time to rate us.We do appreciate that.We are sorry to hear about the construction I know the noise could be very annoying. unfortunately, London is a city that loves to do construction everywhere and all the time as well.We hope to welcome you back in the future.Best regards,

Dear DanielThank you for your fantastic review, we look forward to seeing you again. Kind regards,Hayden

Dear PatrickThank you for your review, we look forward to seeing you again. Kind regards,Hayden

Dear EdwardThank you for sharing your experience with us, It was a pleasure to have you here. . Please rest assured we have related with the concerned teams which allows us for the improvement. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon

Hello Anthony,Thank you very much for taking the time in reviewing your stay and whilst difficult to read, we do appreciate itI do apologise that certain aspects of your stay were so clearly so far from the high standards we both set and normally achieve and will utilise your feedback to further improve our offering.Best regards,

Hello Dianne,Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Best regards,

Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of this.We're really sorry you found our rooms small; they are compact and we try to be transparent with that, with room sizes on all online forums. Small hotels-Big heart! We do believe, that whilst cosy, our rooms provide all the essentials a discerning traveller requires.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

Hello Stephen,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.Best regards,

Sarah, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

Thank you for your feedback, we certainly do appreciate it.Best regards,

Hello Daehyun,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us.We do hope you will stay with us next time.Best regards,

Hello Videsh,Thank you for taking the time to review your stay at Point A. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Best regards,

Hello Nathalie,We are delighted to have received such a glowing review and thank you so much for such excellent feedback.Best regards

Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisBest regards,Thay

Dear CinziaThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

Hello Alexandre,Thank you for taking the time to rate us.We really appreciated it.Best regards,

Dear Diane,Thank you for your lovely review.We are pleased to see you enjoyed your stay at our hotel. Hope to see you soon!Best regards,Oksana

Dear ANNA DAISY,Thank you for your review, we look forward to seeing you again.Kind regards,Hayden

Dear Rebecca,Thank you for your amazing review.We're thrilled to hear that our staff made a positive impact on your stay. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!"Best regards,Oksana

Dear DaveThank you for your lovely review. We are glad to see you had a great stay with us. We are looking to welcoming you again in our hotelBest regards

Dear NinaThank you for your nice feedback. We are glad to see that you had a great stay with us. Rest assured that we will incorporate your feedback to the appropriate department and we will try to improve our services.Best regards

Thank you very much for your excellent review, we are delighted you enjoyed your stay with us

Dear MichaelWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

Hello William,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us Best regards,

Hello Karsten,Thank you for taking the time to write us a review. We really appreciate positive and negative reviews as this helps us to improve our service. We are sorry to hear that was noisy in your room, next time do not hesitate to come to the reception and let us know as we could offered to move you to another room which was quiet.

Natascha, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our (hotel/bar), but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

Hi guest, Thank you for your excellent rating, we are so happy to see you had a good stay with us and we hope to greet you again soon!

Sharyla, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

Hello Lisa,Thank you for taking the time to leave us a review. We appreciate it.We hope you will come back in the future.

Hello Stuart,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon.Best regards,Thay

Hello Melanie,Thank you for sharing your experience at Point A.We hope to welcome you back in the future.Best regards,Thay

Hello Loreal,We are delighted to have received such a glowing review and thank you so much for such excellent feedback.Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great their location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of this you were able to take full advantage of this. It sounds like you enjoyed our breakfast. We are so happy to hear that the options were up to your expectations.We take pride in the quality of our services and hope that we can continue delivering great custom services. If there is anything else we can do for you, please let us know!Best regards,Thay

Hello Rama, We are sorry that some aspect did not meet your criteria and we will take your comments into consideration. Our customer service is vital to us and we would like all our guests to enjoy optimal care at our hotel and our staff to be as friendly and helpful as possible.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.

Hello Ramses,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us.

Thank you for your review, RobIt sounds like you enjoyed our breakfast. We are so happy to hear that the options were up to your expectations.We take pride in the quality of our services and hope that we can continue delivering great custom services. If there is anything else we can do for you, please let us know!Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedbackBest regards,Thay

Hello Tervina,Thank you for your feedback, we certainly do appreciate itI do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.I do apologise that certain aspects of your stay were so clearly so far from the high standards we both set and normally achieve and will utilise your feedback to further improve our offering.We hope to welcome you back here in the future.

Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.

Dear MarkWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Best RegardsRafael

Dear LaurenWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Best regardsRafael

Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

Dear Stuart,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,Oksana

Dear Juan,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,Oksana

Dear AndreaThank you for sharing your experience with us, It was a pleasure to have you here. We are truly sorry to hear about your experience. The management team has been informed about your stay and the issues you have experienced. Please, do not hesitate to contact us if you would like to discuss further your stayWe would love to welcome you again, hopefully, it will be soon. Kind regardsRafael

Hello Melanie,Thank you for sharing your experience at Point A.We hope to welcome you back in the future.Best regards,Thay