Dear Karen,We are thrilled to hear that you enjoyed your stay at our hotel, and that you found our property beautiful and well-maintained. Our staff strives to deliver the best service possible, and your kind words will surely motivate them to continue doing so.We appreciate your feedback on our restaurant. We strive to cater to a wide range of culinary preferences and are delighted to know that you enjoyed the quality of our food.We look forward to having you with us again for another memorable stay.Kind Regards,The Hampshire Management Team

Dear Robert,We are thrilled to hear that your first visit to London was a memorable one and that our hotel contributed to your positive experience. Thank you for rating us a perfect 5. We look forward to welcoming you back to the Hampshire Hotel on your next visit.Kind Regards,The Hampshire Management Team

Dear Karla,Thank you for your succinct yet high-praising review of our hotel. We are truly delighted to know that your experience with us was a perfect 5 out of 5! We aim to provide exceptional service and it seems we hit the mark during your stay. Looking forward to welcoming you back for another stay soon.Best Regards,The Hampshire Team

Dear Mr Mohamed , We appreciate your valuable feedback regarding your recent stay at our property. We're glad that you found our location to be favorable, as we strive to offer our guests the convenience of being in close proximity to central London's attractions.However, we deeply regret to hear about the issues you experienced with your suite. It's disappointing to learn that you encountered difficulties with the electrical outlets and the air conditioning system. We sincerely apologise for any inconvenience caused and understand how this could affect the comfort of your stay.We assure you that your feedback has been taken seriously and it will be used to review and rectify the areas you highlighted. While we do everything in our power to ensure our guests have an enjoyable stay, we do understand that there are areas where we can still improve.Once again, we appreciate your feedback and hope that you will give us another opportunity to better serve you in the future.Kind Regards,The Hampshire Management Team

Thank you so much for your feedback we value this.

We are delighted to receive your positive feedback, Christina! We are pleased that you appreciated our excellent location and the exceptional service provided by our friendly staff. Your 5-star review is greatly appreciated! Thank you for your kind words.

Dear Neelam,Thank you for taking the time to rate your stay at our hotel. We are glad to know that you had an overall positive experience. We remain committed to providing a superior experience to our guests and we hope to welcome you back soon for an even better stay. Kind Regards, The Hampshire Management Team

Dear Jalkesh,Thank you for your review. We are glad that you appreciated our first-class location, which is truly one of the best features of our hotel. Being in the heart of Leicester Square, we are surrounded by the city's vibrant life and iconic landmarks, providing our guests with easy access to it. We look forward to the pleasure of welcoming you back.Sincerely yours,Hampshire Management Team

Dear Naomi,Thank you for sharing your review. We regret to hear about the noise disturbance you experienced in the morning. Your comfort is our utmost priority, and we sincerely apologise for any inconvenience caused. We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future.Kind Regards,The Hampshire Management Team

Dear Alan,It is always a pleasure to know that our guests have enjoyed their time with us.Your positive experience is at the heart of what we strive for every day. It is our priority to ensure that all our guests feel comfortable, relaxed, and well-taken care of during their stay.We hope to have the opportunity to welcome you back in the near future for another enjoyable visit.Best Regards,Reception Management Team

Dear Camilla , Thank you for taking the time to rate your stay with us. We're glad that you had a positive experience and we hope to welcome you back in the future for an even better one. Best Regards,Reception Management Team

Dear Guest,Thank you for taking the time to rate your stay at our hotel. While we appreciate your rating, we are committed to providing a 5-star experience to all our guests. If there are any areas where you feel we could have improved, we would greatly appreciate your feedback. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Kind Regards,The Hampshire Management Team

Dear Amine,We are delighted to hear that you had a great stay at our hotel. It is always a pleasure to know that our guests have enjoyed their time with us. Your positive experience is at the heart of what we strive for every day. It is our priority to ensure that all our guests feel comfortable, relaxed, and well-taken care of during their stay. We hope to have the opportunity to welcome you back in the near future for another enjoyable visit. Best Regards, Reception Management Team

Dear Masanori,Thank you for sharing your experience at our Radisson Blu Hampshire Hotel. We're delighted to know that you thoroughly enjoy your stay with us.We are very much looking forward to welcome you back in a near future.Kind Regards

Dear Lisa,We are delighted to hear that you found our location to be perfect for your stay. It's wonderful to know that you could easily explore the city and reach the numerous attractions that London has to offer. We believe our hotel provides an ideal base for both leisure and business travellers. Your comments about the cleanliness of our rooms are also greatly appreciated. Ensuring a clean and comfortable environment for our guests is a priority for us, and it's pleasing to hear that this aspect of your stay met your expectations.Please know that your positive feedback is a source of motivation for our team as we strive to consistently deliver high-quality services to all our guests.We look forward to the opportunity of welcoming you back in the near future.Best Regards, Reception Management Team

Dear all,Thank you for taking the time to rate your stay at our hotel. We are glad to know that you had an overall positive experience. We remain committed to providing a superior experience to our guests and we hope to welcome you back soon for an even better stay. Kind Regards, The Hampshire Management Team

Dear Miss Shirley , It is gratifying to hear that you enjoyed your weekend trip whilst staying with us. We're pleased to know that you found our rooms spotless, although you felt they could use a bit of an update. We are always looking for ways to enhance our guest's experience and will take note of your comments. Our location in the heart of theatreland, surrounded by almost 40 of London’s best theatres, and on Leicester Square, indeed makes our corridors seem like a maze. We are sorry if this caused any confusion and rest assured, we are keen to ensure that all our guests can navigate our premises with ease.We understand that your dining experience did not meet your expectations, and we apologise for any inconvenience caused. Our restaurant staff are committed to providing the best service possible, and we are sorry to hear that you found the staffing to be insufficient. Every piece of feedback we receive is invaluable in helping us improve. We're glad to hear that you found our breakfast buffet plentiful and well-presented. Our goal is to set our guests up for the day with a selection of fresh fruits, granola, yogurt and superfoods, as well as hearty cooked options, French toast, eggs Benedict, delicious pastries and more. Your comments regarding the pricing are appreciated and will be taken into consideration.Once again, thank you for choosing to stay with us. We value your feedback and hope to have the opportunity to welcome you back in the near future.Best Regards, Reception Management Team

Dear Juliana , We are delighted to hear that you had a fantastic stay with us! Your kind words about our staff, breakfast, and comfortable rooms truly warm our hearts. We strive to ensure our guests have a memorable and exceptional experience, and it's encouraging to know we achieved this during your visit.Your mention of our unbeatable location brings a smile to our faces. Being situated in the heart of London’s iconic Leicester Square, we are proud to be a gateway for our guests to explore London’s most popular sights. It's wonderful to know that you found our location convenient for your travels, and we hope it enriched your London experience.We are particularly pleased that you found the neighborhood safe and full of great dining options. Indeed, our location offers the perfect blend of tranquility and vibrancy, allowing you to enjoy London's iconic attractions and culinary delights at your leisure.Your high recommendation and eagerness to return are the highest compliments we could hope for. We are thrilled to know that we left such a positive impression and we eagerly await the opportunity to welcome you back to our boutique hotel in the future.Best Regards,Reception Management Team

Dear Sarah,Your review warms our hearts! It is delightful to hear that your stay with us was perfect from start to finish and you are considering a return visit.In your next visit, do remember to take advantage of our modern mirrored gym. Open 24 hours a day, it is equipped with cardio machines and a free weights area, tailored to keep you fit and energized.Moreover, we're glad to mention our Leicester Square Kitchen. This vibrant restaurant is known for its exquisite Mexican and Peruvian small plate dining. It's open for lunch, dinner and cocktails and we're hoping you might enjoy a meal there during your next stay.In the event you're traveling for business or planning a special celebration, we offer a range of stunning event spaces. They can accommodate up to 100 guests and include a penthouse with panoramic city views and modern meeting rooms. Lastly, we are indeed privileged to be located in the heart of theatreland, surrounded by nearly 40 of London’s best theatres. This makes us an excellent choice for theatre lovers and those who wish to immerse themselves in London's vibrant cultural scene.We appreciate your kind words and look forward to welcoming you back in the near future.Best Regards, Reception Management Team

Dear Yuhui,We are thrilled to know that your stay with us was a memorable one and that you appreciated our convenient location. Our central position in the heart of London indeed provides our guests with easy access to the main attractions of the city.We acknowledge your point about the taxi not being able to come right to our doorstep due to the pedestrian area. This measure is in place to maintain the tranquillity of the surroundings and to promote a pedestrian-friendly environment. We understand this can mean a short walk for our guests and we appreciate your understanding in this matter.Your endorsement of our hotel means a lot to us and we look forward to welcoming you back. We hope your next visit will be as enjoyable as the last one and that you will continue to explore the rich cultural offerings that our wonderful location allows.Best Regards, The Hampshire Hotel

Dear HYUNJOO,Thank you for choosing to stay at Radisson Blu Edwardian Hampshire Hotel during your recent visit to London. We sincerely appreciate your decision to provide feedback on your experience, and we're grateful for the opportunity to address your review.Shopping Experience:We're pleased to hear that you enjoyed the shopping opportunities available in the vicinity of our hotel. Situated in the heart of Leicester Square, our hotel offers convenient access to some of London's most renowned shopping destinations. From luxury boutiques to high-street stores, guests can explore a diverse range of shopping experiences just steps away from our doorstep. We're glad that you found this aspect of your stay enjoyable, and we hope you were able to discover some wonderful treasures during your time with us.Room Service:We apologize if you encountered any issues with our room service during your stay. At Radisson Blu Edwardian Hampshire Hotel, we strive to provide prompt and attentive service to ensure our guests' comfort and satisfaction. Your feedback is invaluable to us, and we will review our room service procedures to identify any areas for improvement. Please rest assured that we take your comments seriously and will take steps to address any shortcomings to enhance the overall guest experience.Restaurant:Thank you for your positive feedback regarding our restaurant. We're delighted to hear that you enjoyed the dining experience at our hotel. Our culinary team is dedicated to offering an exceptional dining experience, with a focus on quality ingredients and innovative flavors. Whether you're indulging in a leisurely breakfast, a delicious lunch, or an exquisite dinner, we aim to exceed your expectations with every meal. Your satisfaction is our priority, and we're thrilled that you found our restaurant to be a highlight of your stay.In conclusion, we sincerely appreciate your feedback and your valuable insights into your experience at Radisson Blu Edwardian Hampshire Hotel. Your comments help us to continually improve and enhance our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Warm regards,Radisson Blu Edwardian Hampshire Hotel31 - 36 Leicester Square, London WC2H 7LH, United Kingdom

Dear Jie Qun,Thank you for choosing to stay at Radisson Blu Edwardian Hampshire Hotel during your recent visit to London. We sincerely appreciate your decision to provide feedback on your experience, and we're grateful for the opportunity to address your review.Shopping Experience:We're pleased to hear that you enjoyed the shopping opportunities available in the vicinity of our hotel. Situated in the heart of Leicester Square, our hotel offers convenient access to some of London's most renowned shopping destinations. From luxury boutiques to high-street stores, guests can explore a diverse range of shopping experiences just steps away from our doorstep. We're glad that you found this aspect of your stay enjoyable, and we hope you were able to discover some wonderful treasures during your time with us.Room Service:We apologize if you encountered any issues with our room service during your stay. At Radisson Blu Edwardian Hampshire Hotel, we strive to provide prompt and attentive service to ensure our guests' comfort and satisfaction. Your feedback is invaluable to us, and we will review our room service procedures to identify any areas for improvement. Please rest assured that we take your comments seriously and will take steps to address any shortcomings to enhance the overall guest experience.Restaurant:Thank you for your positive feedback regarding our restaurant. We're delighted to hear that you enjoyed the dining experience at our hotel. Our culinary team is dedicated to offering an exceptional dining experience, with a focus on quality ingredients and innovative flavors. Whether you're indulging in a leisurely breakfast, a delicious lunch, or an exquisite dinner, we aim to exceed your expectations with every meal. Your satisfaction is our priority, and we're thrilled that you found our restaurant to be a highlight of your stay.In conclusion, we sincerely appreciate your feedback and your valuable insights into your experience at Radisson Blu Edwardian Hampshire Hotel. Your comments help us to continually improve and enhance our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Warm regards,Radisson Blu Edwardian Hampshire Hotel31 - 36 Leicester Square, London WC2H 7LH, United Kingdom

Dear Mr. Klemens,We are truly delighted to hear that your recent stay met your expectations and brought you joy. It is guests like you that make our commitment to service excellence so rewarding.Looking forward to welcome you again in the future.Warm regards,

Dear Guest,It's heartening to hear such positive remarks about your stay with us. We're pleased to know that you found the suite spacious and comfortable, and that our bedding contributed to your overall satisfaction. We're equally delighted to learn that our team made a good impression on you with their friendliness.The view of Leicester Square you mentioned is one of the unique charms of our location. Being a five-star boutique hotel located right in the heart of London’s iconic theatreland, we aim to offer our guests not just superior accommodation, but also the delight of being close to some of the most popular attractions the capital has to offer.Indeed, our strategic location allows our guests to enjoy the convenience of being within walking distance of renowned landmarks such as the London Eye and Buckingham Palace. For those who enjoy shopping and dining, Oxford Street and Covent Garden are just around the corner. And of course, as you've pointed out, we are perfectly located for visiting the West End’s theatres.Once again, thank you for your kind words. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in London.Best Regards,Reception Management Team

Dear Christine ,Your words truly reflect the essence of our hotel's prime location. It's delightful to learn that you found our hotel's proximity to the main theatres and good restaurants beneficial.Our location does indeed provide a wonderful advantage to our guests, allowing them to explore the heart of the city with ease. From the iconic London Eye and the regal Buckingham Palace, to the bustling shopping district of Oxford Street and the delightful dining options in Covent Garden, everything is within a stone's throw from our doorstep. We hope that your stay with us not only offered convenience but also added value to your experience of the vibrant city life. We take pride in creating a comfortable and welcoming environment for our guests, and your acknowledgment of our location is truly appreciated.Once again, thank you for your commendation and we look forward to having the opportunity to serve you again in the future.Best Regards,Reception Management Team

Dear Pierre,We appreciate your rating of 4 out of 5 stars. It brings us immense pleasure that your stay with us met your expectations.We always strive to provide an experience that is both enjoyable and memorable. While your rating is gratifying, we acknowledge there is always room for improvement to reach that coveted 5-star rating.We would be thrilled to learn more about your stay and any areas you believe could be enhanced. Your insights help us to continually refine our guest experience.Thank you once again for choosing us as your accommodation provider during your visit to London. We are hopeful of having the opportunity to serve you in the future.Best Regards, The Hampshire Hotel

Dear LynneFirstly, we are delighted to hear that you had a positive experience at our hotel and rated us with a perfect score. It's wonderful to know that our staff, especially Sonia, was able to make your stay an enjoyable one. We pride ourselves on our attentive and friendly service and it’s always heartening when this is recognized and appreciated by our esteemed guests like you.Our central location in the heart of theatreland, surrounded by almost 40 of London’s best theatres, is indeed one of the many aspects our guests find appealing. We trust you had the opportunity to take advantage of this and enjoy some of the best performances London has to offer.We look forward to welcoming you back on your next visit to London, and we promise to deliver the same level of service and comfort that you experienced during your recent stay.Best Regards, The Hampshire Hotel

Dear Paul,We are absolutely delighted to learn that you've rated your experience at our hotel with a perfect score. It's wonderful to know that your stay with us was a resounding success.Our prime location in the heart of theatreland certainly delivers an atmosphere like no other. The fact that we are surrounded by almost 40 of London's best theatres indeed brings a unique and unforgettable touch to the stay of our guests. We hope you had the chance to indulge in the rich cultural experiences that the area has to offer.Moreover, we trust that you had an enjoyable time at our bar and terrace. These spaces aim to provide a vibrant yet relaxing environment for our guests, where they can unwind with cocktails, wines, and light bites while soaking up the buzz of the square. It's part of our commitment to ensure that every aspect of your stay is as enjoyable as possible.We are grateful that you chose to stay with us and we hope to have the pleasure of welcoming you back soon. Best Regards,Reception Management Team

Dear Steven,Thank you very much for taking the time to provide us with your score in regards to you recent stay in our Leicester Square Hotel.We are delighted to learn that you thoroughly enjoyed your stay with us.We are very much looking forward to welcome you back again very soon.Kind Regards,Reception Management Team

Dear Julie, Your succinct review of "10 out of 10" is indeed a testament to the efforts we put into ensuring our guests' stays are memorable. Your positive rating has truly brightened our day, and it's rewarding to know that we've met your expectations. Located in the heart of theatreland, we are privileged to be surrounded by nearly 40 of London's top theatres. We hope that this location added an extra touch of magic to your stay, enhancing your London experience.Your support is much appreciated and it's feedback like yours that motivates our team to strive for excellence. We look forward to welcoming you back for another wonderful stay in the future.Best Regards,Reception Management Team

Dearv Aksarinth,We are deeply sorry to hear that your recent stay at our boutique hotel did not meet your expectations. It is our aim to provide all our guests with an exceptional experience, and it is clear that we fell short in this instance.We take all feedback seriously and we want to assure you that your concerns are not taken lightly. We are committed to ensuring that our guests are satisfied with their stay, and we are sorry for any inconvenience you may have faced.We would be grateful if you could provide some more details about your visit. This information will be extremely valuable in helping us identify where we may need to focus our improvements.Your feedback is greatly appreciated, and we hope that you will give us another opportunity to provide you with the high level of service that we strive to deliver.Kind Regards

Thank you so much for your feedback we value this.

Dear Barry,We are thrilled to note that your stay at our Leicester Square Hotel was comfortable and our staff left a positive impression on you.Our team is indeed dedicated to creating an environment that not only is cozy but also fosters a sense of attentiveness towards the needs of our guests. It is heartening to know that their efforts have contributed to a pleasant experience for you.We hope that your review will inspire other potential guests to choose our hotel for their stay, knowing they can expect a comfortable environment and attentive service. Your kind words provide our team with great motivation to continue doing their best.Our team looks forward to the possibility of welcoming you back for another relaxing stay in the future.Best Regards,

Dear Mark,It is indeed delightful to know that you have had an 'excellent stay' with us. Your positive words resonate with our commitment to provide a memorable experience to all our guests.At our Leicester Square Hotel, we firmly believe in the philosophy of 'guest-first'. Every decision we make, every action we take, has the sole purpose of ensuring our guests' comfort and satisfaction. From our well-furnished rooms to our dedicated service staff, each aspect of our hotel is designed to make your stay a pleasurable one. We are thrilled that your experience with us was a reflection of this commitment. It gives us immense joy to know that we were able to meet your expectations and provide you with an enjoyable stay.Once again, thank you for sharing your feedback. Your positive words will serve as an encouragement to our team to continue their efforts to make every guest's stay a beautiful experience. We look forward to the pleasure of welcoming you back soon.Kind Regards

Dear A,We are delighted to hear about your enjoyable stay at our boutique hotel. It's truly heartwarming to know that our strategic location in the heart of London provided you with an easy access to the city's iconic landmarks, shopping streets, and transport hubs. We're pleased to learn that you found the suite spacious and luxurious, and that the quiet surroundings contributed to your restful sleep. It's also good to hear that you savoured the variety we offer in our breakfast menu. We've crafted it to start your day with both nutritious and indulgent choices.We genuinely apologize for the inconvenience you experienced with the third bed. We're glad that we were able to address the issue to your satisfaction, even though it was not the ideal scenario. Your comfort is our utmost priority and we always strive to cater to all the needs of our guests.It would be our pleasure to welcome you back and offer you another memorable experience in the heart of London.Kind Regards

Dear Sarah,It's genuinely rewarding to see that your stay at our Leicester Square Hotel was nothing less than amazing. The entire team is dedicated to ensuring our guests have an exceptional experience, and it's heartening to hear that we were successful in this endeavor during your visit.We continuously strive to offer top-notch services and amenities, and your kind words are a testament to our efforts. Our goal is to provide an environment that not only meets but exceeds your expectations, and it seems we were able to achieve this for you.Your feedback is very much appreciated as it motivates us to maintain our high standards. We hope to have the privilege of welcoming you back in the future for another memorable stay.Kind Regards

Dear Robert,It is delightful to read your positive feedback concerning the location of our Leicester Square Hotel and the view from your suite. We understand that the visual appeal of a place greatly contributes to the overall experience and we are thrilled that we could provide that for you.Our hotel indeed takes pride in its prime location right on London's iconic Leicester Square, in the vivacious heart of theatreland. It is our privilege to offer our guests the convenience of having the capital's most popular attractions, such as the London Eye and Buckingham Palace, within walking distance. We are also glad that you could enjoy the benefits of being perfectly located for shopping on Oxford Street and dining in Covent Garden.We hope that the amazing views from your suite and the unique atmosphere of the area have created lasting memories for you. Please consider us for your next visit, as we look forward to welcoming you back and continuing to exceed your expectations.Kind Regards

Dear Laurie,We are delighted to see that you enjoyed your stay with us at our Leicester Square Hotel. It is always heartening to receive affirmation from our guests as it drives us to strive even more towards excellence. We believe that a hotel stay is not just about the bed and breakfast, but it is about the entire experience. From the moment you step in, till the time you check-out, we aim for our guests to have a seamless and enjoyable journey. It is wonderful to know that we were able to provide you with such a positive experience. We are committed to ensuring that all our guests have a memorable stay and your feedback helps us understand that we are on the right path.We look forward to the opportunity of welcoming you back in the future. Kind Regards

Dear Alan,Your brief yet impactful score has truly brightened our day. We are thrilled to learn that you had a beautiful stay at our Leicester Square Hotel. Our ultimate goal has always been to provide our guests with memorable experiences and your comment is a testament to our team's continuous efforts.We hope that our hotel’s ambiance, the quality of our services, and the professionalism of our staff all contributed to transforming your stay into a beautiful memory. Your satisfaction is our top priority and we strive to make every guest's experience as rewarding as yours.Thank you for sharing your thoughts. We look forward to the opportunity of welcoming you back in the near future, and strive to make your next stay even more enjoyable.Kind Regards

Dear Mark,It brings us immense joy to see that you had a good stay at our boutique hotel. We work tirelessly to create a welcoming and comfortable environment for our guests, so your feedback reaffirms the hard work we put in every day.Our team always strives to provide excellent customer service, ensuring that your stay is as seamless and enjoyable as possible. We believe in the importance of a comfortable stay and we're delighted to know that we were able to meet your expectations.We hope to have the pleasure of welcoming you back soon. Your satisfaction is our utmost priority and we look forward to providing you with another memorable stay.Kind Regards

Dear Robin,Your score, is very much appreciated. Seeing that you had an "excellent stay" truly warms our hearts and reaffirms our commitment to provide a memorable experience for each of our valued guests.Our Leicester Square Hotel team takes pride in delivering the utmost in service and facilities, striving to create an environment that is comfortable, welcoming, and above all, excellent. It is always a pleasure to know when we have succeeded.We hope to have the opportunity to welcome you back in the future, where we promise to continue our goal of exceeding your expectations.Kind Regards

Dear Steven,It is a delight to know that you found our property to be "amazing". Such words of appreciation from our guests truly make our day and motivate us to strive for excellence.Our prime location in the heart of theatreland, right on London’s iconic Leicester Square, is one of the many aspects that we take pride in. Given that we are a five-star boutique hotel, we do our utmost to ensure that every stay is unique and memorable.Thank you again for sharing your positive feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.Kind Regards

Dear Michael,Your kind words have truly brightened our day! It brings us immense joy to know that you enjoyed our little New Year's gesture with champagne and candy. Our aim has always been to create special moments for our guests, and we are thrilled to know that we were able to contribute to your New Year’s celebration in a positive way.Your mention of our services being 'outstanding through and through' is a testament to our dedication towards providing warm and memorable experiences. We believe in making every guest's experience a unique one, and we are glad that we could live up to your expectations.Our location in the heart of London's theatreland is something that we are really proud of. Being surrounded by almost 40 of the city’s best theatres, we always strive to match the grandeur and elegance that this location commands. We hope you had a chance to enjoy some of the world-class performances on offer nearby.We also take pride in offering a range of stunning event spaces, including a penthouse with panoramic city views and modern meeting rooms. These spaces are designed to cater to varied needs and occasions, from intimate gatherings to larger celebrations. We hope that you will consider us for hosting any such events in the future.We look forward to welcoming you back for another memorable stay with us here at The Leicester Square Hotel.Kind Regards

Dear Laura,We are delighted to hear about your enjoyable stay at our boutique hotel. Your kind remarks regarding the excellent location, attentive staff, and the comfort and spaciousness of your room are deeply appreciated.Our hotel's location in the heart of London's iconic Leicester Square, amidst the vibrant theatreland, is indeed one of our unique selling points. We are glad to hear that this location served you well during your stay.Moreover, we are thrilled that our dedicated and friendly staff were able to contribute to your positive experience. Their attention to detail is one of the key factors that distinguishes us from other hotels.Your kind words about the comfort and spaciousness of our rooms serve to highlight our commitment to providing a luxurious experience. Our aim is always to offer our guests a place where they can feel at home, with all the comforts they could wish for.We hope to have the pleasure of hosting you and your daughter once again in the future. Kind Regards

Dear Danielle,It is heartening to know that you enjoyed your stay at our Leicester Square Hotel. Such positive score encourages us to continuously strive for providing our guests with memorable experiences. Our primary goal is always to provide our guests with an exceptional stay, filled with warmth and comfort. We take pride in our hospitality and it's great to see that we were able to meet your expectations.We look forward to welcoming you back soon for another delightful stay with us. Once again, thank you for choosing our hotel and for your positive words.Kind Regards

Dear Ann,We are delighted to see your rating of 4 out of 5 for our hotel. Your satisfaction is our highest reward and we are pleased that you enjoyed your stay.We strive to maintain the high standard of service that all our guests deserve. Your feedback is important to us and helps us to continue to serve you better. We hope to have the opportunity to welcome you back soon for an even better experience.Best Regards,The Hampshire Team

Dear Ms. Karel,We are delighted to see about your recent positive experience at our Leicester Square Hotel. It is always a joy to know that we were able to provide a comfortable and enjoyable stay for our guests. Our dedicated team strives to ensure that each guest is welcomed into a warm and inviting atmosphere, and we are pleased that we were able to meet your expectations. It is feedback like yours that motivates us to continue delivering the highest level of hospitality.We look forward to the opportunity of welcoming you back in the future, aiming to make your next stay even more delightful than the last. Kind Regards

Dear Paul,Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I deeply regret hearing that your experience did not meet your expectations. Our goal is to provide a tranquil environment for our guests, so it's disheartening to hear that you were disturbed by noise during your stay. Though we have no control over external factors such as building work, we will certainly look into the noise issue within the hotel premises that you've mentioned.In regards to your breakfast experience, it's disappointing to learn that it fell short of your expectations. Providing a tasty and high-quality breakfast is a significant part of the hospitality we offer, and I'm sorry to hear we didn't hit the mark during your visit.We would like to assure you that we take your comments very seriously. We continually strive to deliver an experience where all our guests can find comfort and satisfaction.Thank you once again for your feedback. It is our hope that despite these issues, you would still consider giving us another chance to serve you better in the future.Kind Regards

Dear Eve,It is a delight to hear that you found our location convenient and optimal for your travels. Indeed, the hotel's proximity to Covent Garden, Trafalgar Square, and China Town, among other iconic landmarks, makes it an ideal base for exploring the city. It's also wonderful to hear that you enjoyed our breakfast service - we take great pride in providing a wide array of options to start your day on a delightful note. However, it's regrettable to hear that certain aspects of your stay did not meet your expectations. Your feedback regarding the room amenities and the condition of the furniture has been noted. We always strive to provide a comfortable and enriching stay for our guests, and we regret any impressions to the contrary.In terms of the room rates, we assure you that they are competitive and reflective of our prime location and the range of services we provide. However, we understand that value for money is subjective and can vary from guest to guest.We're pleased that our breakfast team was able to make a positive impression and will relay your kind words to them. As for your experience with the reception, we're sorry if it seemed average - we're constantly working on improving our services and your feedback is valuable in this process.We hope you will consider staying with us again in the future. Please know that we're committed to providing our guests with memorable experiences and we'd love the opportunity to show you the high standards we usually uphold.Kind Regards

Dear Noah , Your feedback is greatly appreciated and we are delighted to hear that you had an overall enjoyable experience with us, rating us an 8 out of 10. It's wonderful to know that you chose our hotel for your stay in the vibrant heart of London's theatreland. This location indeed provides an unparalleled opportunity to enjoy the best theatres London has to offer, all within walking distance. We hope you had the chance to enjoy some of the exciting performances in our vicinity.We always strive to provide our guests with the highest standards of service and comfort. Your rating encourages us to continue our efforts in making each stay memorable. We hope the next time you visit, we can make your experience even better.We look forward to the pleasure of welcoming you back in the near future. If you have any additional feedback or suggestions to help us improve, please do not hesitate to share them with us. Best Regards,Reception Management Team