This was our 5th or 6th stay at SpaceApart over the years. In fact, we delayed the London portion of our holiday until we could book our stay here. Sadly, this time, the stay was “off.” We finally rated the largest room in the hotel, or so we were told, but it had a lot of irregularities. To start, even though the room was not ready when we arrived, when we returned later that evening to check-in, the third bed was not prepared for a third guest. None of our electrical converters worked; we called reception, and were told to use the two international outlets adjacent to the toaster and kettle. Throughout our entire stay, the plugs kept slipping out of the sockets. The biggest issue was the lack of hot water. Every single morning, the hot water lasted for one of three showers—and not for very long. For the first few days, we waited around in hopes that the hot water heater would do its job, but it was not to be. Perhaps I am accustomed to staying longer, but I seem to remember someone coming in to remove the trash midweek and refreshing towels. It never happened during our six-night stay. We had to request more toilet paper, and were handed one roll. I requested a box of tissues; that never materialized. Abdul tried his best to be helpful, but most of these issues were beyond his control. I used to love food shopping at Marks & Spencer, and now it is gone. However, there is a new Waitrose that is quite good. It’s still a great neighborhood for shops, restaurants, and transport