Dear Pierre,Thank you for your much appreciated and valued feedback following your recent stay with us here at The Egerton House Hotel. I am most delighted to hear that you thought so highly of the service that you have received from each and every member of our dedicated team and that we could offer you the perfect peaceful and relaxing retreat in a very residential part of London.Our Classic Double rooms are our entry room category and even though intimate, they still offer a very comfortable and homely ambience. I know that we had to do a bit of swopping of room allocations around to accommodate a room move to a larger room for you which I hope offered you the necessary comfort and enjoyment for the rest of your stay. We do however hope and trust to have another opportunity to give you a warm welcome back to The Egerton House Hotel in future and if there is anything what the team or I can take care of for your next visit, please do not hesitate to let me know.In the meantime, have a lovely remainder of your week and keep well and until your next visit.Warmest regardsMichelle DevlinGeneral Manager

Dear Zhexiong,May I thank you on behalf of the entire team here at The Egerton House Hotel for your very kind and positive feedback of your guest experience of our hotel property whilst you visited London recently. It is so very much appreciated and we all look forward to have another opportunity to welcome you back to The Egerton House Hotel in hopefully the very near future.In the meantime, we all wish you a pleasant remainder of your week and keep well and until next time. Kindest regardsMichelle DevlinGeneral Manager

Dear Rachel,I am delighted to hear that you had an enjoyable stay with us and that you felt it to be truly worthy of a full marks review score. So thank-you for taking the time to share your review and feedback with us.It is wonderful to read that our team were welcoming and that their attention to detail ensured your stay exceeded expectations. We would be delighted to welcome you back in the not too distant future to a retreat we hope you now consider to be your London home from home. Please do reach out so that we can ensure any future stay is once again perfection.Warm Regards,Michelle DevlinGeneral Manager

Dear Alexander,First and foremost, may I take the opportunity to thank you for taking the time to give us such much appreciated and valuable feedback following your recent stay with us here at The Egerton House Hotel. I am pleased to hear that you encountered a warm and friendly welcome upon your early arrival to the hotel and that even though your room was not ready, our drawing room and bar area offered a comfortable and relaxing retreat whilst enjoying a drink. However, I am disappointed to hear that even though you found your appointed room to be beautifully decorated, you found the bathroom too small and the shower frustrating and too low. More importantly, I am genuinely sorry to hear that you experienced a uncomfortable and disrupted sleep due to the fluctuating room temperature and the issue you had with your mattress, which is truly regretful to say the least. In addition, I am also sorry if you perceived the initial response to your complaint as non-urgent and complacent which characteristically is not a response I would expect of any of my dedicated team who always pride themselves in going the extra mile to ensure the comfort and well-being of all of our guests. Overall, it pains me that you left the hotel on your departure date disappointed and perhaps felt that you have not received value for the money you have paid. Keeping all of the above issues in mind, I therefore kindly invite you to get in touch with me directly at the hotel if you wish to discuss your guest experience in more detail. We all do hope and trust that we will have another opportunity to welcome you to The Egerton to amend the wrongs you have experienced on this visit and to give us another chance to show you the best of Egerton House Hotel hospitality.Once again, please accept our sincerest gratitude for sharing your experience in such detail in your review of our townhouse hotel and I wish you a most pleasant and peaceful remainder of your weekend.Kindest regardsMichelle DevlinGeneral Manager

Dear Charlie,Thank you so very much from all of us here at The Egerton House Hotel for your very, very kind and generous review of your guest experience whilst recently staying with us. It is well and truly appreciated by all of us. It really makes me proud to know that you thought so highly of every aspect of your stay and that you thought us worthy as a hotel you would return to in future and that you considered us value for money. We will be looking forward to give you another warm welcome back in hopefully the very, very near future. In the meantime, we all wish you a very pleasant remainder of your week and have a relaxing weekend.Keep well and until your next visit to The Egerton.Kindest regardsMichelle DevlinGeneral Manager

Dear Megan,It is wonderful to receive feedback from you and I am equally happy to see that your experience of The Egerton House Hotel was worthy of a 5* rating. Thank-you for sharing your review with us and I hope that we will have the pleasure of welcoming you back once again in the not too distant future. Warm Regards,Michelle DevlinGeneral Manager

Dear James,On behalf of the entire team, including myself, I would like to thank-you for your review. It is wonderful to see that you found your stay to have been worthy of a full marks, 10 out of 10 score.We would be delighted to welcome you back in the hopefully not too distant future. When we ensure that your next stay will continue to exceed your expectations and be worthy of an 11 out of 10. Kind Regards,Michelle DevlinGeneral Manager

Dear Mark,May I take the opportunity to thank you from the entire team here at The Egerton House Hotel for your 10/10 review of our dog-friendly hotel whilst visiting London recently and staying as our guests. We are thrilled that we could offer both your four-legged friend and yourself the perfect retreat on this visit and we are most definitely looking forward to welcoming you all back in hopefully the very near future. In the meantime, we all wish you a very Merry Christmas and a Happy New Year and until next time.Kindest regardsMichelle DevlinGeneral Manager

Dear Sharon,It brings me great pleasure to read that your time as our guest was worthy of such a glowing review and a 5 star review score.I am delighted that you greatly appreciated the Hotel and its surroundings, with our fabulous location and enchanting boutique Victorian building offering so much character and ambiance.Thank-you also for your kind words on our exceptional team, I will be certain to share your happiness with them. They will, as will I, be delighted to welcome you back to the hopefully not too distant future.Kind Regards

Dear Irene,Thank-you for sharing your feedback with us and for your 5 out of 5 review score.I am delighted to read that you enjoyed your stay at The Egerton House Hotel and that you deeply appreciated the personality of our Victorian townhouse local. Thank-you also for your glowing comments on our team and their positive and always willing to assist nature. I am deeply proud that they ensured your stay was a pleasant one and worthy of such a positive and complimentary review. My thanks once again for taking the time to leave your your most appreciated feedback, I know I speak for the whole team when I say we would be delighted to welcome you back in the future.Kind Regards,

Dear Linda,Thank-you very much for your 5* review and outstanding feedback. I am delighted to hear that your stay at The Egerton House Hotel was an enjoyable one and that you would highly recommend us is praise that we take and hold close to our hearts.It is wonderful to read that our team were of great help and offered outstanding levels of service. I will be certain to pass on your glowing thanks to Benjamin who I am certain will share my pleasure in hearing that he had such a positive impact on your time as our guest. Than-you once again for taking the time to share your experience with us and we would be delighted to welcome you back in the not too distant future. Wishing you a warm a cosy festive season from our family to yours. Kind Regards,Michelle DevlinGeneral Manager

Dear Rodney,It was a pleasure to receive your truly glowing review and feedback. I am delighted to read that you enjoyed your stay with us at The Egerton House Hotel. Thank-you for your kind words on our staff and on the service that you received. It is wonderful that the team along with the intimate and relaxing nature hotel contributed towards making your time as our guest a delight.We would be honoured to welcome you back to your London home from home in the hopefully not too distant future.If we can in anyway make your next stay more enjoyable then please do reach out and one of my team will gladly assist.Warmest Regards,

Dear Maria N,Thank-you for your truly exceptional review score of 10/10.It is wonderful that your stay with us at The Egerton House Hotel was worthy of a perfect feedback result. We take this praise very highly indeed and would be delighted to have the pleasure of welcoming you back in the not too distant future.Please let me know when you are again planning a return visit and if we can be of any assistance in making it an even more extraordinary home from home experience.Warm Regards,

Dear Leo,I am delighted to hear that your stay with us at The Egerton House Hotel was enjoyable. Thank-you for taking the time to complete a review and provide us with your feedback.To see that you found your experience to be simply amazing is heartening indeed. I know I speak for my team when I say that we would be honoured to have the pleasure of welcoming you back in the future. Should you require any assistance with future inquires or bookings please do not hesitate to reach out directly and one of our team will gladly assist. Warmest Regards,

Dear Nicky, May I say that it was a pleasure to read your review and I am delighted to hear that your stay with us was an enjoyable one. It is wonderful to read that the service you received was exceptional from beginning to end. Our aim is for you to arrive as a guest but by the time you leave to feel part of our family. I am glad that you also greatly appreciated our enviable location and managed to take full advantage of our nearby landmarks.We would be delighted to welcome you back with another warm Egerton welcome in the future.Should you require any assistance with any future reservations then please do not hesitate to reach out directly to us.

Dear Heewon, Thank-you for taking the time to complete your review and leave feedback of your stay with us.I am delighted to hear that you enjoyed your time at our charming boutique town house hotel. It is also wonderful to read that you enjoyed the comfortable feel of the Hotel and our calm residential location.With breakfast being the most important meal of the day it is pleasing to see your experience was equally good.Hearing that your stay was worthy of return is praise indeed and we would be delighted to welcome you back in the hopefully not too distant future.Warmest Regards,

Dear Robert,May I say that it was a real pleasure to have had you staying with us and I would like to thank-you on behalf of the entire team for your thoughtful feedback and glowing 5/5 review.It is pleasing to hear that the level of service you received was worthy of acclaim. Our aim is to always provide the highest level of guest service and I am happy to see this reflected in your review. Thank-you once again for your review, we would be delighted to have the honour to welcome you back again.Have a wonderful remainder of the year and if we can be of any assistance with future reservations then do let us know.Warm Regards,

Dear Alberto,On behalf of the team and myself I would like to thank you for your fabulous review.I am delighted to hear that your stay with us was worthy of a full marks score. We would be honoured to welcome you back to The Egerton House Hotel in the not too distant future.Should you require assistance with any future reservations then please do not hesitate to contact us.Warm Regards,

Dear Laurie,May I take the opportunity to thank you for taking the time to give us some much appreciated feedback following your recent stay with us here at The Egerton House Hotel.It is so good to know that you found your guest experience to be a satisfactory one and that our dedicated team here at The Egerton gave you the highest level of service which we take great pride in.We all very much look forward to welcoming you back for a return visit to our townhouse hotel hopefully again very soon and please let us know if we can be of any assistance prior to or during your next stay.Once again thank you for your review and we all wish you a pleasant remainder of your weekend and keep well.Kindest regardsMichelle DevlinGeneral Manager

Dear David,Thank you for leaving your review of your stay with us at The Egerton House Hotel. I'm am delighted to see that your guest experience was worthy of a full mark 10 out of 10.All feedback is appreciated so thank-you again for taking the time to share it with us. We would be delighted to assist with any future enquiry and to welcome you back in the near future.Kind Regards

Dear Denise,Thank-you on behalf of the entire team and myself for your positively glowing review of your stay with us at The Egerton House Hotel. It is wonderful to see a full marks score as well, which I am delighted to see reflected in your most appreciated feedback. Offering the highest levels of guest services is one of our striving goals and this includes going above and beyond, during and even after your stay. I am happy to hear that you appreciated this thoughtful touch and that it enhanced your visit to the enchanting city of Oxford.It was a joy to receive your feedback and we would all be delighted to welcome you back in the hopefully not too distant future. Should you require any assistance with future reservations then we would be happy to assist in a heartbeat.Warm Regards,

Dear Allison, May I begin by thanking you for your truly exceptional full marks review score. Also I would like to pass on my thanks for your most appreciated feedback and very kind words.It is warming to hear of your experience with our front office team and I am overjoyed to hear that you felt completely taken care of. Offering individual and a personalised tailored service is one of our core tenants and to see this so wonderfully represented in your feedback is pleasing.I am delighted to read that you found our elegant rooms to be of the highest cleanliness standards and fully equipped for all your needs. In addition it is pleasing to see that you fully appreciated the enviable location that the Hotel occupies, especially our proximity to the Victoria and Albert Museum and Harrods.We would all be delighted to welcome you back to what we now hope you consider your London home from home in the not too distant future.

Dear Benjamin, On behalf of the team and myself I would like to thank-you for taking the time to leave your feedback of your stay with us.I am delighted to hear that you enjoyed your nights with us and that you deem us worthy of the outstanding review score of10/10. Thank-you again for your very kind words about the hotel and its staff. The Egerton is the perfect calm and relaxing retreat away from the busy London traffic and I am happy to read that you view it as such. We look forward to having the chance to welcome you back in the not too distant future and if we can be of any assistance with future reservations then please do let us know.

Dear MENGTENG,May I thank you on behalf of the entire team here at The Egerton House Hotel for your five star review of our hotel which is very much appreciated by all of us.We are thrilled to hear that you enjoyed your guest experience and that every aspect of your stay, including our location, worked out well for you.It will be most wonderful to have you come and stay with us again when visiting London and if we can be of any assistance with any of your needs or requirements, please do not hesitate to let us know. We are always at hand to be of help.Once again, thank you for your feedback and enjoy the rest of your week.Kindest regardsMichelle DevlinGeneral Manager

Dear Michael,May I thank you from the entire team here at The Egerton House Hotel for your valuable feedback following your recent stay with us.I am most pleased to hear that you thought to extremely highly of every aspect of your guest experience from the moment you arrived to the hotel, the interior décor and appointment of your bedroom, but most of all the attentive service you have received from our dedicated Egerton House team.It will be most wonderful to have you return to what I hope you now consider your London home and please let us know if we can be of any assistance whatsoever with your future stay, whether prior to your intended arrival or during you stay.In the meantime, have a lovely and hopefully very peaceful weekend.Kindest regardsMichelle DevlinGeneral Manager

Dear Kevin,First and foremost, thank you from all of us here at The Egerton House Hotel for your review of our townhouse hotel which is well and truly appreciated by all of the team.I am very pleased to hear that you though that our rooms were well presented and I have taken note of your comment about the size of your room. May I recommend that perhaps when you stay with us again, you consider to stay in one of our larger room categories which might suit your needs and requirements a bit better. Our Deluxe King rooms are more spacious and aside from having a King-size bed, the actual room size will be more to your liking.In the meantime, once again allow me to thank you for your very generous score of our townhouse hotel and we very much look forward to welcome you back hopefully in the very near future.Have a lovely weekend and keep well and until next time.Kindest regardsMichelle DevlinGeneral Manager

Dear Melinda,I just want to take the opportunity to say a massive thank you for taking the time to review your guest experience of The Egerton House Hotel whilst staying with us recently.Your valuable feedback is very much appreciated by every single one of our team and we very, very much look forward to welcome you back to the hotel, which we hope you now can call your London home, in the very near future.If there is anything that we can take care of, no matter how big or small, please let us know. We are all here as a team ready to assist with your every need and requirement.Once again thank you for your kind feedback in the meantime, keep well and have a great rest of your weekend.Kindest regardsMichelle DevlinGeneral Manager

Dear Ali,Thank you ever so much for your kind words and wonderful feedback.I am delighted to read that you had an enjoyable stay with us and that your experience was a full 10 out of 10. It is wonderful that you found the service to be excellent and that access to all that London has to offer was convenient. All of us at The Egerton House Hotel would be delighted to welcome you back again and we promise to maintain the hotel to the same high standards until your return. Kind Regards,

Dear Jun, I would like to express the gratitude of the entire staff and myself for your review and feedback.The time you have taken to submit it and your wonderful photos are greatly appreciated.I am very happy to hear that you felt comfortable and that you especially enjoyed the quality offerings of our continental buffet and cooked menu.We would be delighted to welcome you back again, in the not too distant future, to your London home from home."どうもありがとうございます"

Dear Kathryn,Thank you for your most appreciated review of your stay with us last month. I am delighted to read that your experience of the Egerton House Hotel was an outstanding ten out of ten and that we went above and beyond to make your time with us a truly memorable one. On behalf of everyone, I would be delighted to have the pleasure of welcoming you back again.

Dear Wayne,I would like to thank you for taking the time to leave your review. It is always pleasing to receive positive reviews and your full marks out of five is wonderful feedback to be given. I trust that on your next holiday to London we will have the pleasure of having you stay with us again.

Dear John,I would like to personally express the gratitude of the entire team, and myself, for your outstanding review and glowing feedback. It is delightful to hear that we went above and beyond to ensure that your time at The Egerton House hotel was an enjoyable and a truly five out of five experience. We look forward to extending the same excellent service and warm welcome on your next stay in the not too distant future.Warm regards.

Dear Kelly, Thank you for taking the time and leaving us a generous review. I would like to express the gratitude of the entire team and myself for your excellent review. I do hope that we will have the pleasure of welcoming you back in the near future.

Dear Mr Tate, Thank you for taking the time and leaving us a wonderful review. It was lovely having you and Mr Musell staying with us and I look forward to the opportunity of personally welcoming you back in the not-too-distant future. Warmest regards,

Dear Elizabeth,May we cake the opportunity to thank you for taking the time to give us some very valuable feedback following your stay at The Egerton House Hotel during the festive season. It is lovely to know that you thought so highly of your overall experience of the hotel and more importantly for thinking of a return visit in the New Year. In the meantime have a lovely remainder of your week and keep well.Kindest regardsMichelle DevlinGeneral Manager

Dear David,Thank you ever so much for your high rating of your guest experience of The Egerton House Hotel following your visit to us in December 2022.We will be delighted to welcome you back in the hopefully near future and if there is anything else that we can take care of to make your experience of the hotel even more special, please do let us know.In the meantime have a lovely remainder of your week and keep well.Kindest regardsMichelle DevlinGeneral Manager

Dear Veijo,Thank you so very much for your overwhelmingly positive rating of The Egerton House Hotel following your recent visit in December 2022. We would be delighted to have you come and stay with us again and if there is anything that our team can do to make your next visit to the hotel even more memorable, please do not hesitate to let us know.In the meantime have a lovely remainder of your week and keep well.Kindest regardsMichelle DevlinGeneral Manager

Dear Michael,Thank you so much for taking the time to give us some feedback following your recent visit to The Egerton House Hotel. I am most pleased to hear that you thought so highly of your guest experience and that the team exceeded your overall expectations of the property.If there is anything whatsoever that we can take care of for your next visit to The Egerton, please let us know as it will be our pleasure to assist.In the meantime have a good remainder of your week.Kindest regardsMichelle DevlinGeneral Manager