Detail eksterior
Cek ketersediaan

Ulasan untuk The Kings Head Hotel

4 out of 5
The Kings Head Hotel
214 High Street, Acton, London, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 194 dari 460 ulasan" "
Penilaian 8 - Bagus. 164 dari 460 ulasan" "
Penilaian 6 - Cukup Baik. 52 dari 460 ulasan" "
Penilaian 4 - Buruk. 23 dari 460 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 460 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

LAILAH

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The elevator wasn’t working the door to my room had an issue so the had to keep going up and down the stairs trying different cards!
Menginap 2 malam pada bulan April 2024

4/10 Buruk

pooja

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My deposit refund hasn’t been deposited as promised
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
After reading the reviews i was expecting the worst. However was pleasantly surprised. The room was clean. The shower was great. Bed was clean and comfortable. Would have liked a room with a window as the room was quite hot. The lamps didn't have bulbs but there was plenty of light. The tv worked fine and the room had tea and coffee. Extra milk was given on request. Staff were very polite and helpful. We didn't eat or drink in the hotel, didn't even ask about food, so can't comment, just choose to go out. Didn't even see anyone drinking in the bar area. We ate in a lovely pizza shop just across the road. Felt comfortable in the area, although didn't go far, didn't need to. Did have a great sleep. We only stayed overnight to attend the tv studio in Shepherd's Bush and, it was perfect for this, but would have been happy to stay longer. Great value for money.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Amirhossein

Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Christopher

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jasminn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was filthy and there were signs that said no smoking yet the rooms smelled of smoke. The elevators didn’t work I had a lot of luggage and my room was on the second floor. There was a lady feeding what looked like a thousand birds in my window. Very bad experience. Don’t book because there are no refunds
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Malaika

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kevin

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Richard

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Disappointing, parking not available
Disappointing, advertised customer parking available but this is not part of the booking. You have to park in a nearby Morrisons and we were lucky to have a spot available to us as they were very limited and cost an extra £12 for overnight. Lift was broken. Room was unclean, hairs on the bed and the toilet was still soiled from previous use. Kettle had stale water still inside it, there was masking tape left from where paint touch ups had been carried out. Damp on the ceiling in the corner and the mirror in the bathroom was loose against the wall and didn't stay up. Staff were polite enough but they weren't around when we got back to the room so we didn't feel any use in raising the concerns we had over cleanliness. We slept well despite the noise from outside and left fairly early in the morning. Potential for a lovely hotel but overall felt a little neglected.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfy
The staff here are very easy going and pleasant and the hotel is clean and peaceful. I’ve stayed here before and it suits my needs very well - I’m not a tube user but here’s lots of buses and overground nearby and Westfield is 15 mins by bus so it all works
Menginap 4 malam pada bulan Januari 2024

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Mt

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not recommended
Very disappointing stay to many things went wrong dirty room and people walking into the room. Already mentioned on a previous review. No message from management no apology nothing very poor
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Adrian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A really good hotel.
The hotel room was really good. Newly done to a high standard. Bathroom is small but very nice and modern - and very clean. Comfy bed with decent pillows. Good air con and adjustable lights. Friendly 24 hour reception. I highly recommend.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Mt

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
Unfortunately the room was not prepared on arrival the bed was slept in and the toilet was visually used with stains. Told reception and the receptionist tried her best to rectify. Emailed the management but zero response. Still staying at the hotel as booked for the week for my son and he had a strange man walk into the room to do a bed inventory check. This is not on as my son is working nights and we requested no one go in the room in the day. Following the mattress check the bed was left unmade and messy it’s just rude and so so unprofessional. My advice is it’s a nice looking hotel but clearly not run or managed very well.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Steven

Menginap 5 malam pada bulan November 2023

8/10 Bagus

Carl

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

C

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Probably best to avoid
Laundry bags in corridor. The ad said parking but no parking in the vicinity. The manager tried to pretend their was parking which is really strange. No trade in empty pub with no atmosphere I will never stay in Acton again . Run down area with lots of people. Frankly did not feel very safe
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Morgan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
J’ai séjour du 2 novembre 2023 au 6 novembre 2023. Nous sommes arrivés en soirée. Nous avons appris que la cuisine était hors service donc pas de breakfast possible. L’ascenseur pas disponible non plus. Nous sommes arrivés dans les chambres. Degeulasse ! Une honte de laisser les gens dormir dans des chambres pareilles. (Voir photos) Nous avons changé de chambre le lendemain mais tjrs le même problème. Expédia ne nous a pas aide non plus. Des sans abris étaient près de l’hôtel tous les soirs. Pas bien dormi. Le lit était très dure. Enfin en vrai cauchemar cet hôtel.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Jane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well kept hotel nice staff
Friendly place to stay, well kept.
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Lorrah, Danville

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The lift was not working 'that day' but it appears it has never been working. We had to climb 6 sets of stairs to get to the 3rd floor. All 3 of us had 2 pieces of luggage. Staff at check in was messaging on her phone and didn't acknowledge us for a few moments. When checking out there was a floor in the attached bar. Sink, towel rack and misc broken in our room. Only staying for 2 night or would have left.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mattress is really damp and concaved. Room is really, really small with no window. Elevator is broken. I have no idea why this is ranked a 4-star hotel.
Menginap 4 malam pada bulan Oktober 2023

8/10 Bagus

Lisa

Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Bernard

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I liked the bar. Pictures did not look like the actual room
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Blaine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was friendly and helpful. Street noise is an issue as the original windows need repair.
Menginap 3 malam pada bulan September 2023

6/10 Cukup Baik

Carolin

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Teilweise defekte Elektronik (Klima, Heizung) teilweise defekte Armaturen im Bad, Aufzug war defekt Umgebung sehr laut Fenster unzureichend schallisoliert
Menginap 4 malam pada bulan September 2023

2/10 Sangat Buruk

Ayesha

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Lewis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very helpful.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Lindsay

Traveler bisnis
Do not stay in room 108
Despite staying here before and being pleasantly surprised, my second visit will be my last. Under my window was a congregation of homeless people who were noisy all night, to the point I am wiring this at 4.05 am ! I first complained at 11.30 then again at 3.30 but told there was no other rooms available … this does appear to be a recurring issues according to other reviews … I’m not sure how many rooms it impacts but it is really disruptive.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

ANDREW

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Juha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023

8/10 Bagus

M A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and in the busy area
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Miss J

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This is a comfortable 4 star small hotel ideal for a getaway overnight break. Check out is 11am. As I opened my door to leave the maid banged on the door asking me to vacate. This is very bad. Ok for a flop house or a 2 star but this is not the way you treat customers.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

RADHIKA

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Maria Eugenia

Disukai: Staf & layanan
The room was comfortable and I guess good for the price, but the neighbourhood is a little bit sketchy, especially at night.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Hotel within Pub and nearby amenities!
Excellent room facilities, high end spec design and huge comfortable queen bed with extra pillows. Room was well lit but too many illuminated switches. Excellent mini fridge. The decor was modern and inviting. The space was limited though with very little wardrobe space too. The bathroom was compact and narrow but had bathtub and waterfall shower and handheld shower attachment. TV remote was not working properly. The room was clean and tidy throughout. Very impressed with this hotel above a pub, many are disappointing but not this one. The location was superb with a Morrisons next to it and well serviced by frequent buses which was very advantageous. Lots of cafes and shops nearby and area was safe.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Mark

Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jameelah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My boyfriend and I stayed here before a flight into Heathrow and we were pleasantly surprised with the hotel - it's a little gem in Acton. Parking is good after 5:30/6pm. Check in was easy & the front desk staff were very friendly. The rooms were more high tech than we expected and we absolutely loved the stay. The fridge was a great little addition! The only downside was that our bed was two singles squished together, but otherwise, it was good enough for one night! Sheets and bedding were clean. Loved the warm underfloor heating in the bedroom and all the different light controls. Clean bathroom and hotels. 9/10. Thank you!
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Rohan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The friendly staff and customer service was top Tier and I will be coming back soon for another stay, thank you.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Matthew

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I just don't recognise the poor reviews - aside from a delay getting into the room, the hotel was very nice. Clean and quiet with a comfy bed and modern facilities. The room is off a very high standard and we had a good experience and I would stay again
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Youssef

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel in Acton
Great, friendly helpful staff, and the room was huge considering the title says cosy loved it thanks
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Shealeigh

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Sheila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
no room to store luggage in the room
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Last minute stay was great
At the last minute needed to stay in the London area for one more night. Found this hotels.com and this pleasantly surprised. The service staff and hotel were all amazing. Could use a little work on keeping things clean. There was something spilled all over the lidt when we arrived and it didn't look like our floor had been vacuumed. Great bed, good selection on TV, and fun tub with TV in bath.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Arnoldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023

4/10 Buruk

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
When we book this hotel with Expedia, the site said breakfast was available if we paid for it separately daily but when we got there in the evening and asked the receptionist about breakfast we was very disappointed when he said the kitchen had been closed for weeks so no breakfast or room service would be available. If we had known this before hand we never would have booked this hotel as i was with my family for 2 nights and hot meals was important for us. Also being a pub and hotel we expected it to be a fully stocked bar but it was far from it. My partner tried to order a vodka and coke at the bar but quickly refused it when guy behind the bar who was also the receptionist said they only had half a bottle of coke left which was flat.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Natalie

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Tim

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Euan

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I wasn't allowed in my room till 3 hours after the check in time and then they refused any compensation.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

ANTONIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A good secret
Friendly team with amazing, smart rooms. Modern in design and functionality. Yes, it is above a pub, but this is not your usual London pub hotel. I highly recommend this place.
Menginap 1 malam pada bulan Juni 2023