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Ulasan untuk The Pilot

3.5 out of 5
The Pilot
68 River Way, London, England

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 270 dari 419 ulasan" "
Penilaian 8 - Bagus. 106 dari 419 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 419 ulasan" "
Penilaian 4 - Buruk. 11 dari 419 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 419 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Gary

Bepergian bersama teman
Disukai: Fasilitas
Staff and property excellent juxtaposition of the Pilot and surrounding area strange at first but one soon gets use to it.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Harry pada tanggal 27 Mar 2024
Good Evening Gary,Thank you for your great review, it is great to hear you you enjoyed your time with us, I will pass the positive feedback to the team.We hope to see you again.Many thanks

10/10 Sangat Bagus

Ryan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here when visiting the O2 for C2C. What a fabulous location, friendly staff, nice (compact) double room. Great breakfast, free parking. Even better it is literally a 5-10 minute walk from the O2 arena - more if you were drinking :-)
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Lamarr pada tanggal 16 Mar 2024
Good afternoon Ryan Thank you for your amazing review I am glad to hear you enjoyed your overall experience and we look forward to having you stay with us again.Kind regards Lamarr

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed so I could attend a Lucinda Williams concert of the Indigo theatre at the O2. I am disabled due to multiple sclerosis but it was all good.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lamarr pada tanggal 5 Mar 2024
Good afternoon John Thank you for your great review. We are a glad to hear you enjoyed your experience with us and we look forward to having you stay with us again. If do decide to stay with us again if you would please let one our team know of your condition so we can make your stay more accommodating Kind regards Lamarr

10/10 Sangat Bagus

ANN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the pilot inn second time we have stayed there. quirky rooms we also had dinner as well and it was very nice .Breakfast also very good .
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Harry pada tanggal 5 Des 2023
Good Morning Ann,Thank you for taking the time to leave us this feedback, it is great to hear you enjoyed your stay and we hope to see you back again.Many thanks

10/10 Sangat Bagus

Laetitia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The best hotel if you come for a concert at the O2
Menginap 1 malam pada bulan November 2023
Tanggapan dari Harry pada tanggal 23 Nov 2023
Good Afternoon, thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay, we hope to see you back again.Many thanks

10/10 Sangat Bagus

Julian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great price, top staff with a great sense of humour and just an easy walk to the O2.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Lamarr pada tanggal 3 Nov 2023
Good afternoon Julian Thank you for the great review.We are glad you enjoyed your experience with us and we look forward to having you stay with us again. Kind regards

10/10 Sangat Bagus

Julia, Bournemouth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My daughter and I stayed here to go to a concert at the O2 Arena, it was about 5 min walk and lights all along. Check in easy and staff were lovely and helpful. Room was beautiful cosy and comfortable. Amenities of plenty. Breakfast was delicious and cooked to order along with continental items too . Just a delightful stay. Thank you The Pilot 😃
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Charmayne pada tanggal 22 Okt 2023
Hello Julia,Thank you so much for your lovely review, I'm glad to hear you and your daughter enjoyed your time with us. I will pass on your feedback to our team. We hope to welcome you back again soon.Kind Regards,

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good location but no warning of fire alarm tests
Location is great for gigs at the O2. Bed is a small double so not great if you’re both tall but comfortable. Air con works, nice layout. Bathroom needs updating, shower a bit mouldy and broken toilet brush. Overall would’ve been perfectly fine except checkout was at 11am and they started a 45min fire alarm test at 10.15am with no warning. We’d been having breakfast downstairs minutes before and nothing was said. We had to hurry to pack our bags and get out as quickly as possible as it was absolutely deafening in a small room. We had an apology on check out but the lack of forethought to let people know it was going on was ridiculous.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Harry pada tanggal 15 Okt 2023
Good Morning, I hope you are well.Firstly I would like to apologise for the issues you had during your stay with us, the issues with the room will be looked into . Unfortunately we had an engineer in that day who did not communicate with the staff that the alarm would be going on from 10:15.All fire alarm tests in the past were from 11AM so we expected the same, we have since spoken to the engineer to ensure it does not happen again. I completely understand your frustration with the situation and am very sorry.Kind regards,

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pilot is full of character. It's close to O2 and Thames ferry station. Staff were very helpful. The site is close to lots of construction at the moment.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Harry pada tanggal 12 Okt 2023
Good Evening,Thank you for taking the time to leave us this review.I am glad that you found the staff to be helpful, I will pass the feedback to the team.Many thanks,

10/10 Sangat Bagus

Adam, Bromley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and lovely Cabin Room with everything you need for a stay with first rate refreshments and bathroom products and a lovely comfy bed. Will definately return. 10/10
Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 26 Sep 2023
Good Afternoon Adam,Thank you for taking the time to leave us this feedback, we are happy to hear you enjoyed the room and the décor in the room.We hope to see you again.Many thanks

10/10 Sangat Bagus

Jill

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 26 Sep 2023
Good Afternoon Jill,Thank you for taking the time to leave this review,we are happy to hear you enjoyed you visit and hope to see you again.Many thanks

10/10 Sangat Bagus

Dan

Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 11 Okt 2023
Good Evening Dan,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 Sangat Bagus

Dawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel/pub. Prime location Friendly and helpful staff Excellent breakfast-spoilt for choice I will definitely be back when I next visit Greenwich Peninsula
Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 19 Sep 2023
Good Afternoon, I hope you are wellThank you for the great feedback, we are very happy to hear you enjoyed the breakfast and selection on offer. We hope to see you back again.Many thanks

10/10 Sangat Bagus

Carole

Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 19 Sep 2023
Good Afternoon Carole,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your time with us and we hope to see you back again.Many thanks

10/10 Sangat Bagus

Sif

Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 13 Sep 2023
Good Morning Sif,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time with us.We hope to see you back again.Many thanks

8/10 Bagus

Haraldur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really good stay
Really nice place, great breakfast
Menginap 1 malam pada bulan September 2023
Tanggapan dari Harry pada tanggal 3 Sep 2023
Good Afternoon,Thank you for the review, I am glad to hear you enjoyed the time with us, we hope to see you again.Many thanks

8/10 Bagus

Craig

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 2 Sep 2023
Good Morning Craig,Thank you for the review, we hope you visit us again.Many thanks

10/10 Sangat Bagus

Fabian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 2 Sep 2023
Good Morning Fabian,Thank you for taking the time to leave us this review, I am glad to hear you enjoyed your stay, we hope to see you again.Kind regards

10/10 Sangat Bagus

shannon

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 30 Agu 2023
Good Morning Shannon,Thank you for the feedback, it is great to hear you enjoyed your time with us and we hope to see you back.Many thanks

6/10 Cukup Baik

MISS

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Really lovely pub and good food, the bathroom needs updating and constant drip from the shower during the night
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 26 Agu 2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us feedback. I am sorry to hear about the bathroom, I will have a look into this.Many thanks

10/10 Sangat Bagus

Matthew

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 26 Agu 2023
Good Afternoon,Thank you for taking the time to leave us this review, it is much appreciated. It is great to hear you enjoyed your stay, we hope to see you back.Many thanks

10/10 Sangat Bagus

Judi

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 25 Agu 2023
Good Afternoon Judie,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time here. We hope to see you backKind regards, Harry

10/10 Sangat Bagus

Anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolute Gem of a Find
Fantastic hotel and pub, staff really helpful and the food is great. Breakfast is highly recommended
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 22 Agu 2023
Good Afternoon,Thank you for taking the time to leave us this feedback, we are glad you enjoyed your time with us.Kind regards

10/10 Sangat Bagus

Iain

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Little Gem...
London city centre trip - hotel situated next to O2 perfect for this business trip
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 22 Agu 2023
Good Afternoon,I hope you are well, thank you for leaving us this review.We are glad to hear you enjoyed your visit with us and hope to seer you bac again.Many thanks

10/10 Sangat Bagus

Peter

Disukai: Fasilitas, kondisi & fasilitas properti
Wonderful location. Excellent staff & food.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Harry pada tanggal 22 Agu 2023
Good Afternoon,Thank you for taking the time to leave this review, it is much appreciated. We hope to see you again.Many thanks

10/10 Sangat Bagus

Pauline

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great accommodation
Very welcoming staff, comfortable clean room. Service at breakfast was very slow we waited 30 minutes for our food, possibly cooked to order. Food was excellent check in and out was straightforward
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Harry pada tanggal 22 Agu 2023
Good Afternoon Pauline,Thank you for taking the time to leave us this great feedback, it is very helpful, I am glad to hear you enjoyed your stay with us. I am sorry to hear about breakfast, I will pass the feedback to the kitchen and they can look at speeding the service up where needed.Many thanks

8/10 Bagus

ANDREW

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Harry pada tanggal 2 Sep 2023
Good Morning Andrew, Thank you for taking the time to leave us this feedback, we find it very helpful, we hope to see you back again.Many thanks

8/10 Bagus

IAN

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Harry pada tanggal 21 Jul 2023
Good Afternoon Ian,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay.

10/10 Sangat Bagus

Jo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quirky clean & welcoming
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Harry pada tanggal 21 Jul 2023
Good Afternoon Jo,Thank you for the feedback, it is much appreciated, we hope to see you back again.Many thanks

10/10 Sangat Bagus

Shirley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for the O2, staff were very friendly and helpful. The rooms were good, although quite small. I would definitely recommend this place.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Charmayne pada tanggal 17 Jul 2023
Hi Shirley,Thank you for taking the time to leave us a lovely review. We hope to welcome you again soon.Kind Regards,

10/10 Sangat Bagus

Kate

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Harry pada tanggal 22 Agu 2023
Good Afternoon Kate,Thank you for taking the time to leave us this great feedback, we are very happy you enjoyed your visit and we hope to see you again soon.Many thank

10/10 Sangat Bagus

Lynn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A lovely, homely oasis, in the middle of the city. The staff were friendly and accommodating, and our stay was perfect. The garden was particularly appreciated on a hot summer day, somewhere we could enjoy a cool drink. We stayed here because it is walking distance from the O2, but will be returning for the warm welcome we received.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Harry pada tanggal 20 Jun 2023
Good Afternoon Lynn,Thank you for taking the time to leave us this great review, we are very happy to hear you enjoyed your visit with us. I will pass this great feedback to the team, we hope to see you back soon.Many thanks

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for O2 arena
Great location for a trip to the O2 arena with very clean and airy rooms. Also ate here before an event and the food was also excellent.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Harry pada tanggal 4 Jun 2023
Good Evening Chris,Thank you for the great review, we are glad to hear you enjoyed your visit with us. We hope to see you back again soon.Many thanks

10/10 Sangat Bagus

helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for O2
What a great find. Perfect 5 min walk to the O2. A pub with character and history rather than a soulless chain hotel wins hands down every time Great food , friendly team Bonus the sun was shining so we got to stand outside with a drink. Will be back!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Harry pada tanggal 4 Jun 2023
Good Evening Helen,Thank you for taking the time to leave us this great feedback. It is amazing to hear you enjoyed your time with us, we hope to see you again soon.Many thanks

6/10 Cukup Baik

charlotte

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good but Let down by comfort
Perfect location for o2 and lovely friendly staff. Sadly ruined by the fact I got no sleep as the bed creaked every time we moved. Awful bed! Air con didn’t work and dirty hand marks all over walls. A shame these things made it such an uncomfortable night as it really is a great location with lovely breakfast too.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Harry pada tanggal 29 Mei 2023
Good Afternoon Charlotte,Thank you for taking the time to leave this review. I am very sorry to hear about the issues with the room you stayed in, I will have a look at the room and discuss with the team how to amend these problems raised.We hope to see you back soon, many thanks

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place
We booked for a show at the O2, watched thousands rush to the tube and car parks as we strolled 5 minutes to the Pilot, cool place Friendly staff, everything was faultless.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Charmayne pada tanggal 15 Mei 2023
Hello Paul,Thank you for taking the time to leave us this great feedback. We hope we can welcome you back again soonKind Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, friendly staff, comfortable quiet well appointed room. OK food
Menginap 1 malam pada bulan April 2023
Tanggapan dari Harry pada tanggal 29 Apr 2023
Good Afternoon, Thank you for taking the time to leave us this great feedback, it is very helpful for us. It i8s great to hear you enjoyed your stay.Many thanks

10/10 Sangat Bagus

Kevan

Menginap 1 malam pada bulan April 2023
Tanggapan dari Harry pada tanggal 29 Apr 2023
Thank you for taking the time to leave this great review.Many thanks

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for visit to o2 arena. Free parking is a great asset
Menginap 1 malam pada bulan April 2023
Tanggapan dari Harry pada tanggal 29 Apr 2023
Good Afternoon Stephen.Thank you for the review, we are very happy to hear you enjoyed your time with us and hope to see you again.Many thanks.

6/10 Cukup Baik

David

Bepergian bersama teman
Disukai: Staf & layanan
It’s convenient for the O2, but very expensive for what you get
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Harry pada tanggal 29 Apr 2023
Good Afternoon David,Thank you for taking the time to leave this review, I am very sorry that you found the room to be expensive. we hope to see you again soon.Many thanks

10/10 Sangat Bagus

Angelina

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Harry pada tanggal 28 Mar 2023
Good Evening Angelina, thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your visit and hope to see you back soon.Many thanks, Harry

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good for the 02
Nice hotel, very convenient for the 02 arena. Quirky rooms, however, very hot and air conditioning wasn’t working. Fire escape light illuminated the whole room and turned it green. Pricey for the room size.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Harry pada tanggal 23 Mar 2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us this review, I am glad to hear you liked the hotel. I am sorry to hear about the fire escape light being a bother as well as the size of the room.We hope to see you back soon.Many thanks

10/10 Sangat Bagus

Dorothy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exactly as expected from the other reviews. Quirky, Spotlessly clean, very comfortable, peaceful nights sleep, easy/safe walk to the O2, staff very welcoming and friendly, parking in the courtyard right outside, rooms have everything you will need with the exception of a USB point so take your plug .. (I should mention I only had to ask and I was provided with one from the helpful bar staff) Ohh .. and I couldn't find a hairdryer but there might have been one🤔 Water/tea/coffee and a wee tasty chocolate all provided, had no idea how to work the coffee machine though, although I'm sure if I'd asked they would have shown me. Whilst others have made mention off the rooms being small, size isn't everything! This is a great wee place to stay for a night or few and I'll look forward to my next stay at The Pilot!
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Harry pada tanggal 3 Mar 2023
Good Evening Dorothy,Thank you for taking the time to leave us this great review, it is very help full and much appreciated.We hope to see you back soon.

10/10 Sangat Bagus

Anne

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Harry pada tanggal 22 Feb 2023
Good Afternoon Anne,Thank you for taking the time to leave this great review,we hope to see you back soon.Many thanks

10/10 Sangat Bagus

Berkeley

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Harry pada tanggal 7 Nov 2023
Good Morning,Thank you for taking the time to leave us this feedback, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Harry pada tanggal 6 Des 2022
Good Afternoon Joe,Thank you for leaving this review, it is great to see that you enjoyed your time here.Kind regards, Harry

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place traditional pub turned into something a little different we loved it and the food was excellent the rooms were quirky warm and cosy would definitely stay again
Menginap 1 malam pada bulan November 2022
Tanggapan dari Harry pada tanggal 1 Des 2022
Good Afternoon Paul,Thank you for taking the time to leave this great feedback.It is great to hear you have enjoyed your time with us and we hope to see you again soon.Kind regards, Harry

10/10 Sangat Bagus

Swann

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent welcome from the hotel staff, charming place, nice breakfast, very good situation.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Harry pada tanggal 15 Nov 2022
Good Afternoon,Thank you for taking the time to leave this review, it is very helpful. It is great to hear that you enjoyed your time with us.Kind regards, Harry

10/10 Sangat Bagus

Nicola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous!
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Harry pada tanggal 2 Nov 2022
Good Afternoon Nicola, It is great to hear you enjoyed your time with us, thank you for taking the time to leave this review.Kind regards, Harry

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Harry pada tanggal 17 Okt 2022
Good evening Chris,Thank you for the great review.Kind regards, Harry