Bagian depan properti

Ulasan untuk The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Ulasan

9,8

Sempurna

Penilaian 10 - Sangat Bagus. 895 dari 1006 ulasan" "
Penilaian 8 - Bagus. 98 dari 1006 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 1006 ulasan" "
Penilaian 4 - Buruk. 2 dari 1006 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 1006 ulasan" "

9,8/10

Kebersihan

10/10

Staf & layanan

9,2/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Takayo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 6 Mei 2024
Dear Takayo,Thank you for staying with us at The Resident Covent Garden and for leaving us a perfect rating! I am delighted you had a fantastic stay with us, and we hope to be able to welcome you again the next time you return to London!

10/10 Sangat Bagus

Henry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Menginap 4 malam pada bulan April 2024
Tanggapan dari Reception Team pada tanggal 4 Mei 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Sangat Bagus

Sue

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Tommy - Reception Team pada tanggal 3 Mei 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Sangat Bagus

Darlene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tommy - Reception Team pada tanggal 4 Mei 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Sangat Bagus

Lynn

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 1 Mei 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Sangat Bagus

Alexis X

Bepergian bersama keluarga
Very nice room! All clean and awesome staff!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 28 Apr 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Sangat Bagus

Stuart

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Amazing showers. Super quiet. Comfy beds
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 28 Apr 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Sangat Bagus

peggy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 28 Apr 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Sangat Bagus

Nataliia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love 💕
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 28 Apr 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was convenient to all our needs.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tommy - Reception Team pada tanggal 20 Apr 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved it!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tommy - Reception Team pada tanggal 20 Apr 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Sangat Bagus

Frank

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 9 Apr 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location to restaurants, coffee shops, sites, underground.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 6 Apr 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Sangat Bagus

Olivier

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 5 Apr 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Sangat Bagus

Neal

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, staff assistance
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Eva Rodriguez pada tanggal 4 Apr 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Sangat Bagus

SHANNON, NOBLESVILLE

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Eva Rodriguez pada tanggal 4 Apr 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Sangat Bagus

Daniel, Hialeah

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 26 Mar 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Sangat Bagus

Olatunde, Richmond

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Tommy - Reception Team pada tanggal 25 Mar 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Sangat Bagus

Brandon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 19 Mar 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Sangat Bagus

Daniel

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, friendly staff, would highly recommend this hotel.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 13 Mar 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Joel Abaquin pada tanggal 8 Mar 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Sangat Bagus

Magda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was an amazing experience! The staff the location Amazing!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Joel Abaquin pada tanggal 8 Mar 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Sangat Bagus

Kaori

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Tommy - Reception Team pada tanggal 5 Mar 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Sangat Bagus

Shani

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 2 Mar 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Sangat Bagus

Svetlana, Vancouver

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 1 Mar 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 23 Feb 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Sangat Bagus

Catherine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 14 Feb 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 Sangat Bagus

SeongMin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
clean, kind and safe
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Patricia pada tanggal 11 Feb 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 Sangat Bagus

Keeley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 10 Feb 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 Sangat Bagus

KANG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 21 Mar 2024
Dear Kang,Thank you for staying with us at The Resident Covent Garden and for taking the time to leave us a excellent rating! It was a delight hosting you for the eight days you stayed with us and we hope to see you again soon!

10/10 Sangat Bagus

ANNETTE M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 1 Feb 2024
Dear Annette,Thank you for choosing to stay with us at The Resident Covent Garden and taking the time to provide us with a review score!I am delighted to see your excellent rating and am very glad to know you had a fantastic stay with us. Should you return to London, we would love to have the opportunity to host you again!

10/10 Sangat Bagus

Chia-Hao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常好
地點棒,價格公允,態度佳,隔音好,環境乾淨~
Menginap 9 malam pada bulan Januari 2024
Tanggapan dari Tommy - Reception Team pada tanggal 30 Jan 2024
親愛的 Chia-Hao,感謝您留下精彩的評論。 我們感謝您給我們留下的回饋。 我們很高興得知您在酒店度過了舒適的時光。 我們希望您下次入住我們酒店時再次見到您。

10/10 Sangat Bagus

Helen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel in the heart of Covent Garden, so perfect location. We stayed in an executive room, which was perfect. Very comfy bed, and pillows. Small bathroom, but with everything you need, and great shower. All seemed very new so not sure if there has been a recent revamp. Great to have good tea and coffee making facilities, and water on tap. Not an issue to me that they don’t do breakfast, as there are so many places nearby. Will definitely stay here again on our next visit to London.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tommy - Reception Team pada tanggal 30 Jan 2024
Dear Helen, thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. A hot shower with a good water pressure is always a must to wash away the daily fatigue. Daily evening drinks served between 6pm to 7pm either a glass of prosecco, red or white wine so you do not miss out on it. And of course thank you for enjoying and sleeping comfortably and soundly on the bed. The rooms can be on the smaller side depending on the rooms category and the guest requirements. However, if you are ever in need of more space. Please do not hesitate to get in contact with us for any enquiry you may have. If you are ever confused on how to use the air con control panel. Please do ask for any help that you may need at the reception as we are here to help. Please do come to see us for any breakfast, lunch or dinner recommendations as we are a team that are knowledgeable around the area. Thank you again for your feedback and we hope to make a difference for your future stay.

8/10 Bagus

Philip

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tommy - Reception Team pada tanggal 25 Jan 2024
Dear Philip, thank you for your rating and staying at The Resident Covent Garden. We hoped that you've had an enjoyable stay with us, and hope to see you again for your next future stay with us.

10/10 Sangat Bagus

Michelle Ruth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
3rd time staying here very convenient for everything, plenty of places to eat and drink around the hotel. Covenant for tub. Only thing which is not a criticism is the pillows they are feathers and uncomfortable 😞 but don’t let this put you off as the hotel is comfortable, very clean, has a small kitchen with sink microwave fridge kettle staff are very friendly would definitely recommend and will be staying again 👍😀
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Brendan, Duty Manager pada tanggal 23 Jan 2024
Dear Michelle,Thank you for, once again, choosing us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your perfect rating and your detailed review.We're delighted to hear that you find our hotel's extremely central location extremely convenient for your needs! As you mentioned, there is an abundance of dining options around - there are hundreds within a five minute walk of our front door! We also have excellent public transport connections, with Leicester Square, Charing Cross, Embankment and Covent Garden stations all located within 7 minutes of our location!With regards to the pillows, I just wanted to let you know that we do have a few other pillow options available to our Residents, including hypoallergenic and foam. The next time you stay with us, please let us know your preference and we will be more than happy to arrange the correct pillows for your room!Michelle, it is truly wonderful to know that you find our hotel comfortable and clean, and that you find the minikitchen available in each room extremely useful. Providing a comfortable and well-appointed environment is a top priority for us, and we're thrilled that you recommend others to stay with us.We look forward to hosting you again, Michelle, for another excellent stay!

8/10 Bagus

Neil

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tommy pada tanggal 16 Jan 2024
Dear Neil,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We hope that you have enjoyed your stay with us. If you are ever in need of any help. Please do come to see us, as we are here to help. We also hope to make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Josip

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient location and really appreciated the early check in and check out as an Expedia VIP
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tommy pada tanggal 16 Jan 2024
Dear Josip,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you liked the location. Which is one of the good points to stay at, as we are located at the heart of London, surrounded with museums, theatres and restaurants attraction around. We hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful staff
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 8 Jan 2024
Dear Matthew,Thank you for staying with us at The Resident Covent Garden and thank you for also leaving us a great review. We hope we were able to meet your expectations and also hope to make a difference for your next future stay. Thank you for the kind message to our team.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

HO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff was friendly and helpful, our family celebrated our New year. we enjoyed the stayed here
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 16 Jan 2024
Dear Ho,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you have had an enjoyable stay with us, and thank you for your kind words to our team members as well. We hope that you have had a good new year, and also hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Sziszi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with lovely staff
We had a very nice stay over the Christmas period. We got engaged in the hotel on the 23rd. Johanna and Arfa made sure that we celebrated properly with a kind gift from the hotel. Thank you ladies, you made our stay very special!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 8 Jan 2024
Dear Sziszi,Thank you very much for staying with us at The Resident Covent Garden. Thank you so much for the high rating review. We are happy that we were able to meet your expectation when staying with us, and we hope that we can continue to exceed your expectation. Thank you for mentioning our team colleague Johanna and Arfa. They are really grateful for you remembering their names. They are a important part of our team and a valued member of the family. We hope to see you again for your next stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Qian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and Service are super!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brendan, Duty Manager pada tanggal 30 Des 2023
Dear Qian,Thank you for choosing us at The Resident Covent Garden for your recent stay in London and for taking the time to share your excellent experience with us! We truly appreciate your perfect rating and your lovely words.I am delighted to see that you found our enjoyed our team and their service! Providing exceptional service and ensuring our guests feel well taken care of are our top priority, and your feedback is truly rewarding to us.Qian, should your travels ever bring you back to London, we would be honoured to have the opportunity to welcome you back to The Resident Covent Garden for another excellent stay!

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hidden gem perfect for exploring the city
From the moment we arrived the staff were exceptionally friendly and welcoming. The location is fantastic for exploring so much of London. The king bed was super comfortable and the shower was amazing. The kitchenette in the room was an added touch not usually found in a London hotel room and had fridge, microwave, coffee machine with complimentary pods and tea, and a filtered water tap. There were even nightly evening drinks in reception (complimentary) although we didn’t get the time to join. Would definitely stay here again.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mahima pada tanggal 27 Des 2023
Dear Kelly, Thank you so much for taking the time to leave us a glowing 10/10 review on Expedia! We are thrilled to hear that you had such a positive experience during your stay with us. I completely agree with you, our location is indeed unbeatable. We are glad to hear that you loved our mini kitchen. It is an amazing addition to our rooms. Evening drinks are the perfect way to engage with all our guests and we always loved to have them at reception. Our team works hard to ensure that every aspect of your experience meets or exceeds your expectations, from the comfort of our accommodations to the quality of our service. Your kind words serve as a great source of motivation for the entire team, and we truly appreciate your recognition of our efforts. I very much look forward to welcoming you back soon.Wishing you a Merry Christmas and a Happy New YearKind Regards

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Charing Cross station and to Covent Garden theatre district.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 25 Des 2023
Dear Donald,Thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. We hope to see you again in the future.King regards,Tommy - Reception Team

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 25 Des 2023
Dear Michael,Thank you for staying with us at The Resident Covent Garden, and thank you for the review. We hope that we were able to meet your expectation when staying with us, and we hope that we can make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Only a single night stay but you can see why there are so many positive reviews. Perfect location, quiet (surprisingly so), clean and comfortable. And with excellent customer service. Will definitely be back.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tommy pada tanggal 25 Des 2023
Dear Guest,Thank you very much for staying with us at The Resident Covent Garden. Thank you so much for the high rating review. We are happy that we were able to meet your expectation when staying with us, and we hope that we can continue to exceed your expectation. We hope to see you again for your next stay.Kind regards,Tommy - Reception Team

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful area and hotel. The staff wrote a personalized thank you note, which was incredibly kind! Loved that! Some more amenities would be nice, but this is London and there’s only so much space. I’d definitely recommend and return.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Brendan, Duty Manager pada tanggal 15 Des 2023
Dear Daniel,Thank you for choosing The Resident Covent Garden for your recent stay in London and for sharing your positive experience. We appreciate your perfect rating and your kind words.We're delighted to see that you found our hotel and the surrounding area wonderful. We are very proud of our excellent, central location in Covent Garden. Providing a positive and memorable experience is a top priority for us, and we love that you enjoyed our handwritten and handdrawn welcome note!Daniel, we look forward to having the opportunity to welcome you the next time you return to London for another fantastic stay!

10/10 Sangat Bagus

James V

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
AN EXPERIENCE ONE LOOKS FOR WHILE VISITING THE CHARMING ENGLISH COUNTRYSIDE
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Brendan, Duty Manager pada tanggal 15 Des 2023
Dear James,Thank you for choosing us at The Resident Covent Garden for your recent trip to London and for sharing your amazing experience with us. We are truly delighted to receive such a glowing review and appreciate your perfect rating!We're overjoyed to hear that your experience with us resembled the charm of the English countryside. Providing a delightful and memorable experience is a top priority for us, and we're thrilled that we contributed to your visit in such a positive manner. Our windows are all triple-glazed, so the rooms are silent from the outside noise! James, it was a pleasure hosting you and your friends on your excursion to London. We would love to see you again at The Resident Covent Garden the next time you return to our beautiful city for another excellent stay!

10/10 Sangat Bagus

Ronan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous little hotel in prime location
Fabulous stay right in the heart of Covent Garden! Such a good location, really nice room, quiet, all the needed amenities and AMAZING shower!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brendan, Duty Manager pada tanggal 8 Des 2023
Dear Ronan,Thank you for choosing us at The Resident Covent Garden for your recent visit to London and for taking the time to share your fabulous experience with us. We are delighted to receive your perfect rating of and your lovely review.I am delighted to see that you had a fabulous stay with us and enjoyed our location right in the heart of Covent Garden. We aim to provide easy access to the best that London has to offer, and we're pleased it added to the overall enjoyment of your visit. Our close proximity with four London Underground stations, as well as many bus stops, allows our Residents to enjoy complete access to the city.We're thrilled that you found your room to be nice and quiet and with all the needed amenities. Ensuring a comfortable and well-equipped environment is a top priority for us, and I am pleased to see that we have succeeded in our efforts.And of course, we're especially delighted that you enjoyed the fantastic shower. We understand the importance of a refreshing shower to start or end your day, and it's fantastic to know that it contributed to the success of your stay. As you have discovered, there is a reason why many Residents rave about them!Ronan, should your travels return you to London, we look forward to having the opportunity to welcome you back to The Resident Covent Garden for another fabulous stay.

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely room with mini kitchen. Shame there was no restaurant.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Heloisa pada tanggal 28 Nov 2023
Dear Patricia, Thank you for your kind review! We really value our guests' feedback. I'm so pleased you appreciated our mini kitchenettes, which each of our rooms have. We think it is so important to have some autonomy when you are away from home, so we ensure each guest has the Brita filtered water taps, a Nespresso machine, kettle, microwave and mini fridge - as well as crockery and silverware. We understand that there are so many great restaurants and bars around the hotel, that we wish our guests to be able to explore the area with our help and recommendations. Patricia, thank you again for your kind words and we hope very much to have you back again soon! Best wishes, Heloisa - Reception Team

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location, close to restaurants, theatres, shops
Menginap 12 malam pada bulan November 2023
Tanggapan dari Heloisa pada tanggal 28 Nov 2023
Dear Mark, Thank you for choosing The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your rating and review. Our central location in the Covent Garden area aims to provide easy access to shops and restaurants, and we're pleased to know that it contributed to the enjoyment of your stay. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents to have easy transport links to the entirety of the city! Of course, one does not need to travel far to enjoy all there is in Covent Garden - one hardly needs to leave our wonderful neighbourhood to experience London! Should your travels ever bring you back to our city, we hope that you will consider staying with us again. We look forward to the opportunity to welcome you back to The Resident Covent Garden for another great stay! Kind regards, Heloisa - Reception Team