Hello Vivek, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel to be a great value in the bustling area of London. Your safety and security are our top priorities, and we're pleased to provide security at the doors for added peace of mind. We hope to have the pleasure of welcoming you back during your next visit to London. If there's anything else we can assist you with, please don't hesitate to let us know.Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Jaqueline, thank you for sharing your experience! We're pleased to hear that your stay with us exceeded your expectations, despite any initial concerns about the room. It's great to know that you found the room quiet, comfortable, and equipped with effective air conditioning. We appreciate your positive feedback and look forward to welcoming you back on your next visit to London!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Brian, It's great to hear that you find value in staying at Zedwell Piccadilly Circus! We appreciate your loyalty and look forward to welcoming you back on your next visit to London. If there's anything specific you enjoy about your stay or any areas where we can further improve, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable experience every time.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Raymundo, we deeply apologise for the inconvenience and frustration you have experienced regarding your reservation at our hotel. It is unacceptable that you were informed of a sold-out situation upon your arrival and that you have not yet received a refund for your booking. Please rest assured that we take your concerns very seriously, and we are actively working to resolve this issue as quickly as possible. Our team is currently investigating the matter and will ensure that you receive the refund you are owed promptly. In the meantime, we understand the importance of timely communication and will strive to keep you updated on the progress of your refund. If there is any additional information you can provide or if you have any further questions or concerns, please do not hesitate to contact us directly. Once again, we apologise for the inconvenience and appreciate your patience and understanding as we work to rectify this situation.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Olga, thank you for your positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back to our hotel in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, we're truly sorry to hear about your experience at our hotel. Your comfort and well-being are our utmost priority, and it's deeply concerning to learn about the presence of bed bugs during your stay, Patrick. This is certainly not the standard of cleanliness and comfort we strive to uphold. We sincerely apologise for any inconvenience caused by the lack of friendly staff and the handling of your complaint. Rest assured, we take such matters very seriously, and we'll investigate this issue thoroughly to prevent any recurrence in the future. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. Please know that we're here to assist you further, and we're committed to resolving this matter promptly and effectively.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, we're glad to hear that you appreciated our central location and complimentary internet access. Your feedback regarding cleanliness, amenities, and property conditions is concerning, and we sincerely apologise for any shortcomings you experienced during your stay, Christian. Maintaining a high standard of cleanliness and providing excellent amenities are top priorities for us, and we regret that we fell short of your expectations in these areas. Please rest assured that we take your comments seriously, and we'll share them with our housekeeping and maintenance teams to ensure improvements are made. We truly value your patronage and appreciate your honesty. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Michael, we're delighted to hear that Zedwell Piccadilly Circus suited your party perfectly during your visit to London! Providing a safe, clean, and reasonably priced accommodation option for our guests is exactly what we strive for. We're thrilled that you found our hotel to be a comfortable base for exploring the sights of London. If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out to our team. We're here to ensure you have a wonderful and memorable experience with us.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Phil, we're deeply sorry to hear about the challenges you encountered during your stay at Zedwell Piccadilly Circus. Your experience falls far below the standards we strive to uphold, and we sincerely apologise for any inconvenience caused. We understand the importance of providing attentive customer service and ensuring a comfortable environment for our guests, and we regret that we fell short in these aspects. Your feedback regarding the lack of amenities and maintenance issues in your room is concerning, and we'll tackle these issues immediately to prevent any future occurrences. Additionally, we appreciate your feedback regarding the baggage handling process, and we'll review our procedures to ensure they meet our guests' expectations for safety and security. We truly value your input, and we're committed to learning from this experience to improve our services and facilities for our guests. If there's anything further we can do to handle your concerns or if you have any additional feedback to share, please don't hesitate to reach out to our team. We sincerely hope you'll consider giving us another opportunity to exceed your expectations in the future.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello John, thank you for sharing your feedback with us. We're glad to hear that you had a good stay overall and that you found the bed comfortable and the room pretty clean. We apologise for any inconvenience caused by the shower design and the challenge of finding your room. Your comments are valuable to us, and we will review them with our team to ensure improvements are made. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. We hope to have the opportunity to welcome you back for another stay in the future.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Cristina, we're truly sorry to hear about the inconveniences you experienced during your stay. Your feedback is valuable to us, and we apologise for falling short of your expectations. We also apologise for any issues with the availability of towels, the absence of personnel, and the lack of amenities such as water and a hairdryer. We understand the importance of these amenities for a comfortable stay and will share these concerns with our team to ensure improvements are made. Please know that we take your feedback seriously, and we're committed to providing a better experience for our guests. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention, and we appreciate your understanding.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for your positive feedback! We're thrilled to hear that you found our hotel super centrally located and perfect for a city trip, Simon. We're glad that you appreciated the modern and simple design of our rooms and the overall condition of the hotel. Providing a comfortable and contemporary environment for our guests is one of our top priorities. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for choosing to stay with us! We're glad to hear that we were able to meet your needs during your visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, we're thrilled to hear that you had a very good experience with us! Thank you for choosing to stay at Zedwell Piccadilly Circus, Robert. If there's anything specific you loved about your stay or if you have any suggestions for how we can make it even better next time, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Oscar, thank you for sharing your experience with us. We're glad to hear that you appreciated our excellent location. However, we apologise if the size of the room and its layout did not meet your expectations. We understand that space and amenities are important factors for our guests' comfort, and we'll consider your feedback as we strive to improve. If you have any further comments or if there's anything specific we can assist you with, please feel free to let us know. We're here to help!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for sharing your feedback. We're sorry to hear about the confusion with room descriptions, Mohammad. We truly understand the importance of clear information and will tackle this to prevent any future misunderstandings. Despite this, we're delighted you enjoyed our prime location. Our team is always here to assist with any queries or requests during your stay. We hope to welcome you back for a more typical Zedwell experience soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hello there, we appreciate you taking the time to share your feedback. We're sorry to hear that your room didn't meet your expectations in terms of amenities and space, Susan. Your comfort is important to us, and we regret any inconvenience caused. We'll certainly consider your comments as we strive to improve our offerings. If there's anything specific you need during your stay, please don't hesitate to let us know. Our team is here to assist you and ensure you have a comfortable experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, we're pleased to hear that you found our hotel to be a good place for a restful night's sleep. However, we're sorry to hear that you felt the space was closed. Your feedback is valuable to us, and we'll consider it as we strive to improve our facilities and guest experience, Victor. If there's anything specific you feel we could improve to make your stay more comfortable or if you have any further concerns, please don't hesitate to let us know. We're here to ensure you have a pleasant stay with us.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, thank you for sharing your experience with us! We're thrilled to hear that you loved our convenient location and found our check-in and check-out process smooth and convenient, Mei. We're glad you eventually found the switch for the bathroom light, although we apologise for any confusion caused. Your feedback regarding the 3 pm check-in time is duly noted, and we'll strive to provide more flexibility where possible. It's wonderful to hear that overall you were satisfied with your stay. We look forward to welcoming you back and ensuring your next visit is even more enjoyable. If there's anything specific you'd like us to improve, please don't hesitate to let us know.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Tracy, it's fantastic to hear about your positive experience during your five-night stay at our hotel! We're thrilled that you found our property clean, quiet, and conveniently located, with helpful and friendly staff to assist you. The presence of security at the entrance and the proximity to underground stations are definite advantages, making it easy to explore London. We're delighted you enjoyed the abundance of dining and entertainment options in the area. Thank you for your kind words, and we can't wait to welcome you back for another fantastic stay!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Ashlee, It sounds like you appreciated the ambiance and natural look of our hotel! We strive to create a welcoming and soothing atmosphere for our guests to enjoy. If there's anything specific you love about the ambiance or if there's anything else we can do to enhance your experience, please let us know. We're here to ensure you have a memorable and enjoyable stay with us.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Lane,Thank you for bringing this to our attention, and please accept our sincerest apologies for the cleanliness issues you encountered during your stay. To address these concerns, we will be conducting additional training sessions for our housekeeping and front desk teams to ensure proper handling of such situations in the future. Additionally, we'll be reviewing our procedures for handling cleanliness issues to ensure a more efficient and guest-friendly approach. We understand the importance of providing a clean and comfortable environment for our guests, and we're committed to making necessary improvements based on your feedback. If there's anything else we can do to make amends or improve your experience, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive stay in the future.Be well...Zedwell,AllyZedwell Family

Hello Franco, Thank you for your positive feedback on the quiet and dark cocoon-like room at Zedwell Piccadilly Circus. We appreciate your suggestion for a spot to hang clothes and store toiletries for your next visit. We are delighted to hear that you found our location convenient for exploring London attractions like the London Eye, Buckingham Palace, Soho, and Chinatown. Our team is always here to assist, so please don't hesitate to let us know if there's anything we can do to enhance your stay further. We look forward to welcoming you back soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Denisia, Thank you for sharing your awesome experience with us at Zedwell Piccadilly Circus! We are thrilled to hear that you found it different but great. Our focus on providing a great night's sleep in a calm and balanced environment is what sets us apart. If there's anything else we can do to enhance your stay, please let us know. Our team is always here to help. We hope to welcome you back soon for another relaxing stay. Have a wonderful day! Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Kevin! Thank you for sharing your positive feedback about our central location. We're thrilled to hear that you found it perfect for your needs. Our team is dedicated to ensuring guests have a convenient and comfortable stay. If there's anything else we can assist you with during your time with us, please don't hesitate to let us know. We're always here to help make your stay even better! Wishing you a fantastic time exploring all the nearby attractions. Have a wonderful day!Be well...Zedwell,Guest Experience TeamZedwell Family

Dear David, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, Thank you for taking the time to share your experience at Zedwell Piccadilly Circus. We are thrilled to hear that you appreciated our prompt responses and modern communication through WhatsApp. It is our priority to ensure that guests feel supported and connected during their stay. If there is anything else we can assist with or if you have any further questions, please do not hesitate to let us know. Our team is always here to help and make your experience as seamless as possible. We hope to welcome you back again soon for another enjoyable stay. Wishing you all the best!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Mingyan, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello! We are delighted to hear that you enjoyed a pleasant stay with us at Zedwell Piccadilly Circus. It's fantastic to know that you had a great night's sleep and found the rooms to be calm despite the size of the hotel. We appreciate your feedback regarding the bathroom size and privacy for the toilets, and we will take this into consideration for future improvements. Our team is always here to assist, so if there's anything we can do to enhance your next visit, please let us know. We look forward to welcoming you back soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Brian, Thank you for sharing your experience at Zedwell Piccadilly Circus. We are thrilled to hear that you found our property clean, well-staffed, and perfectly located for your needs. It's wonderful to know that our minimalist aesthetic helped you unwind after your busy days and nights in the city. If there is anything else we can do to enhance your stay further, please don't hesitate to let us know. Our team is always here to help. We hope to welcome you back for another peaceful stay soon!Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, Thank you for sharing your feedback. We understand your concern regarding the clear glass bathrooms and lack of privacy. Our unique concept focuses on providing a serene environment to enhance sleep quality. Rest assured, our team is always available to address any issues and ensure your comfort. Should you need any assistance during your stay, please feel free to reach out. We appreciate your valuable input and hope to welcome you back for an improved experience. Wishing you peaceful travels ahead.Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Camille, Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed the comfort of our mattress and the excellent service provided by our team. At Zedwell Piccadilly Circus, we strive to ensure that our guests have a memorable and restful stay. If there is anything else we can do to enhance your experience further, please do not hesitate to let us know. We look forward to welcoming you back for another great night's sleep. Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Fatima, Thank you for sharing your feedback with us! We're glad to hear you found our rooms clean and well-priced. Our focus on providing a great night's sleep means we eliminate distractions to enhance your sleep quality. We understand the room size and amenities may not suit everyone, but we hope you were still able to enjoy your stay for a couple of days in London. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're always here to help! Be well...Zedwell,Guest Experience TeamZedwell Family

Hello there, Thank you for sharing your positive feedback about Zedwell Piccadilly Circus! We are delighted to hear that you found our location to be perfect and central, with convenient access to restaurants and bus services. We strive to provide our guests with a comfortable and well-located place to stay. If there is anything else we can assist you with during your visit, please do not hesitate to let us know. We are always here to help ensure you have a fantastic and enjoyable experience with us. Have a wonderful day! Be well...Zedwell,Guest Experience TeamZedwell Family

Hello Sharon, Thank you for your feedback! We're glad to hear that you found our hotel to be perfect in terms of cost and location. We understand your concern about the lack of windows in the rooms and the claustrophobic feeling it may cause. We appreciate your resourcefulness in using your phone as a night light. If there is anything we can do to improve your experience in the future, please let us know. We hope to welcome you back soon for another pleasant stay! Be well...Zedwell,Guest Experience TeamZedwell Family

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hello Elisabeth, we're thrilled to receive your positive rating! Thank you so much for choosing to stay with us and for taking the time to share your feedback. It means a lot to us. We're eagerly looking forward to hosting you again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. See you soon!Be well...Zedwell,Guest Experience TeamZedwell Family