Cottages in County Londonderry

"Upon checkout today I explained all the issues to the person on the desk at the hotel and the response was because I booked with yourselves (Expedia) they are unable to do anything for me. In summary this break was a surprise getaway for our 12 year old daughter. The experience was that bad she didn’t want to stay for a second night and we had to drop her off at our parents house. Upon getting to our room we were missing towels and sheets, I had to go to reception to request these. The sofa bed was so uncomfortable her back was in agony the next morning, between us all we got no sleep due to the extreme noise coming from outside and then getting woke at 06:00 each morning from road works. The sink was also blocked making it unworkable. All this was reported to the hotel staff. The breakfast was terrible, the only eggs available was scrambled and they were terrible with green inside (picture provided). Overall one of our worst experiences ever and so disappointing that our daughter decided to leave on the second day. "

"Since we stayed last year there has been a renovation of the reception areas. The carpet, furniture and atmosphere is very much improved. The pool areas could do with a revamp. There is a lot of black mould around the walls and it would be nice for the jacuzzi areas to be useable to residents within the stay. The family rooms are well equipped with a fantastic feel to the decor. The showers are brilliant power showers and the cleaning staff are just amazing! Overall, a lovely stay - a nice change to the breakfast being serviced to order. A very enjoyable stay and hope to visit again very soon. "

"Food is top shelf . The staff are fantastic. Devina was the girl at the reception who looked after use .!she is very professional and very helpful. I had book the wrong date 🙈… Devina pulled out the all stops and fixed the issue with no fuss.!"

"Pool was good so was food Very long wait for it tho "

"Clean room lovely staff and good breakfast Need more pillows "

"The hotel is suppose to be under refurbishment, it seems to have stopped for some reason.We called in to this hotel last easter for a drink and seen that it was getting a big refurb, so booked for this Easter 2026 arrived to the shock of, You park in the underground car park and get to reception and then asked for 28 pounds for 2 nights parking at the hotel, total extortionate price, as now the Adjoining underground carpark is privately owned by some other company.Always was free just adds a big chunk onto your Easter break. The hotel is very run down in all areas,it once was a very pleasent hotel, and we hope it will return this way someday, but we wont unfortunately be back to stay here as you have far nicer hotels for around the same price, also without the rip off car parking price. We will say the breakfast was very nice. But sadly a shadow of the hotel that it used to be ."

"Very pleasant experience."

"We stayed a night with the dog and it’s a perfect site to walk the dog straight from the hotel door. Staff were very friendly and we enjoyed dinner at the hotel too, which included gluten free options. "

"Such a friendly welcome from Fran on reception. Lovely hotel and cosy bar. We’ll definitely be back"