6/10 Cukup Baik
SUSAN
Bepergian bersama keluarga dan anak
2 Apr 2026
Disukai: Kebersihan
The hotel itself was nice. But we had several problems during our one week stay. We had two rooms on the third floor both had queen size beds. The bathroom for us was an issue. It had a sliding door with no lock very heavy door by the way. When you closed it, it had a large gap on each side that you could clearly see the person showering or going to the bathroom. So if anybody walked up towards the door to leave, they could see what was going on in the bathroom. The next problem was they told us they would clean our room every three days but every day we would get clean towels and our trash thrown. One of our rooms was never cleaned the whole time we were There. The trash was overflowing. We didn’t get towels. It was never picked up. We asked several times for it to be picked up and it never happened. The other room only got cleaned once because I saw the person in the hallway and they asked me if I wanted it cleaned and I said yes. But again, no towels no toilet paper no throwing the trash. If we wanted something we had to go down to the lobby to pick it up ourselves. The pool was ice cold there was no towels by the pool. We were told someone would bring some out to us that never happened. They had a little restaurant on the first floor. We went for breakfast. We’re waiting to be seated. We were told we had to order and pay at the stand. Then we could seat ourselves and the food would be brought out. Which was strange because if you wanted to add something you had to pay 1s
SUSAN
Menginap 7 malam pada bulan Maret 2026