Search Hotels Near Los Encinos Park, Los Angeles

"Staff were great. Building is a converted apartment complex, and many entrances are not ADA-compliant. Sofa in my room was significantly filthy. Took photos and gave them to both the front desk AND the hotel manager, but they would not give me any discount or offer anything else because I'd booked through Hotels.com, so I'm bringing my problem to you."

"Room was infested with cockroaches "

"Sheets were dirty with stains and weren’t changed when room was cleaned. "

"Staff is friendly and clean rooms "

"Great "

"Parking was great. Laundry, no so great. Had to bring towels up to front desk and exchange for clean ones. YUCK, never had to do that before. Coffe maker & hair dryer not in room. Toiletries very skimpy. Otherwise, everything was clean and fine."

"Upon enteri the room everything looked good. We noticed that there was no kleenex, the entire container was empty. My daughter called downstairs to inquire about getting some. The staff person who answered told my daughter "you have towels", my daughter asked if she wanted us to blow our nose on the towels? She then procee to tell my daughter that she was the only one working and we needed to come downstairs to get it. 1) its disgus to tell a customer to use the tow used for bathing to blow their nose with it, and 2) that is not the customers business to know that you are the only person left to work in such a big hotel all alone. That's a staffing issue between you and your management. He attitude was not helpful nor welcoming, from when we checked in. But i will say that when coming back from my son's tournament, which brought us to town over at Cal Poly Pomona at about 12 or so, the young lady was very warm and welcoming. We frequent your prop so I'm not gonna let this visit deter me. But wanted to bring this to your attention. "

"Big room and quiet. "

"Very nice place to stay.nice clean rooms "