Hotel Best Western di Los Gatos

"bedsheet was obviously not changed from the previous clients"

"Great breakfasts and friendly staff"

"When I arrived, they said that my card didn’t go through and my reservation was canceled, which is a lie because I called the credit card and they said no transactions was requested, I do get a confirmation when a transaction is done, and there was nothing sent to me. They told me to try another hotel and if it didn’t go through then to call them back. But the other hotel had no problem at all, the lady at the front desk was really rude and like not even acknowledged that we were there until...

"Easy to access and convenient location."

"Mi hija y yo nos quedamos una noche el cuarto tenía hormigas en el baño había cabellos y en el desayuno había cosas que parecían que no se limpiaban hace mucho tiempo como el termo del café y donde se sirve la miel para los pancakes"