Bagian depan properti

Ulasan untuk Best Western Green Tree Inn

2.5 out of 5
Best Western Green Tree Inn
1425 Broadway Street, Clarksville, IN

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 380 dari 1002 ulasan" "
Penilaian 8 - Bagus. 327 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 142 dari 1002 ulasan" "
Penilaian 4 - Buruk. 81 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 72 dari 1002 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I arrived early, and the girl at the desk walked down to see if my room was ready. It was. So, she allowed be to check in a couple of hours early. It was very nice of her to personally check the room.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Audian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Even though it is an older drive-up motel layout, it is very clean, comfortable, hot showers, comfortable (enough) beds. Staff was super friendly.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Audian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Even though it is an older drive-up motel layout, it is very clean, comfortable, hot showers, comfortable (enough) beds. Staff was super friendly.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you for staying with us we are sorry to hear we didn't meet your expectations with your stay.

6/10 Cukup Baik

John

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Check in
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you for staying with us we are sorry to hear we didn't meet your expectations with your stay.

6/10 Cukup Baik

Sasha

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
The extra roll of toilet paper in our room was yellowed and molded. There were hairs in the bathtub.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you for staying with us we are sorry to hear we didn't meet your expectations with your stay. I am working with my staff as quickly as possible to get these issues fixed.

8/10 Bagus

Brett

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 21 Mei 2024
Thank you for staying with us we are sorry to hear we didn't meet your expectations with your stay.

2/10 Sangat Buruk

Gary

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 14 Mei 2024
We are sorry to hear we didn't meet your expectations, please let us know what we could have done better.

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thank you for staying with us please let us know what we can do better.

10/10 Sangat Bagus

Kenneth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
EVERYTHING
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 2 Mei 2024
Thank you so much please come see us anytime you are in town!

8/10 Bagus

Luis

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good experience 👌
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank you for choosing us to stay with. We are sorry we didn't meet your expectations. Please let us know what we can do better.

6/10 Cukup Baik

Kyle

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
There wasn’t an inner shower certain so it was just soaking the floor. There wasn’t a tv guide in there either
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank you for staying with us, We are sorry to hear about your experience. I will share this with my team to learn from this.

6/10 Cukup Baik

Teresa

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
It’s okay for the price. A lot of traffic noise
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank you for choosing us to stay with. We are sorry we didn't meet your expectations. Please let us know what we can do better.

6/10 Cukup Baik

Jon, Duluth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
This is a remodeled "2.5 starred" old motel with doors opening to the outside. It's dated but works fine and is well-maintained (I saw where they were completely gutting and remodeling a couple of rooms). The beds were comfortable with nice comforters and a modern big screen TV. The location is great - just north of Louisville right off the interstate. And the price is very good. The buffett was good, too.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Thank you for choosing us to stay with. We are sorry we didn't meet your expectations. Please let us know what we can do better.

10/10 Sangat Bagus

Natosha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 26 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 26 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Sangat Bagus

Ashley

Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 14 Mei 2024
Thank you for staying with us please come back anytime.

10/10 Sangat Bagus

Tamaria W

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was the second time that we've stayed at this Best Western. The only problem we had the first time was the electronic keys weren't working, but that problem has been fixed, so there were no complaints and had a nice evening, fairly quiet (close to highway) and the rooms are nice and clean. We will definitely stay there again if we have the need. Breakfast is very good as well, and close to lots of restaurants and shopping.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you so much for your continued patronage and for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay once again and that you found our rooms clean and comfortable.We're pleased to hear that the issue with the electronic keys has been resolved and that you had a quiet and enjoyable evening. It's wonderful to know that you appreciated our breakfast offerings and our convenient location near restaurants and shopping options.Your feedback is invaluable to us, and we truly appreciate your loyalty. We look forward to welcoming you back for another pleasant stay whenever you're in the area. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

4/10 Buruk

William

Bepergian dalam rombongan
Disukai: Staf & layanan
TV did not work in our room. Staff didn't have anyone to fix it. We got lucky and ended up being able to fix it ourself.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 15 Apr 2024
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with the TV in your room and for the lack of immediate assistance from our staff.Ensuring that all amenities, including the TV, are in working order is essential to providing a comfortable stay for our guests, and we regret that we fell short in this instance. We appreciate your understanding and resourcefulness in resolving the issue yourselves.Rest assured, we will investigate what went wrong with the TV and take steps to prevent similar incidents from occurring in the future. Your feedback is invaluable to us as we strive to continually improve our services.We hope that despite this setback, you were still able to enjoy your stay with us. If there's anything else we can do to make your experience more enjoyable, please don't hesitate to let us know. We would love the opportunity to make it right for you.Thank you again for bringing this to our attention, and we hope to have the pleasure of welcoming you back in the future for a flawless stay.

6/10 Cukup Baik

francis

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
broken frt door and coffee maker two of three days
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 8 Apr 2024
We sincerely apologize for the inconvenience you experienced with the front door and coffee maker during your stay. Ensuring all amenities are in proper working order is a top priority for us, and we regret that we fell short of meeting this standard.Rest assured, we will promptly address the issues with the front door and coffee maker to prevent any recurrence in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention.Please don't hesitate to reach out to our front desk team during your stay if you encounter any further issues. We are committed to ensuring your comfort and satisfaction, and we hope to have the opportunity to make it right during your next visit. Thank you for your understanding.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access from I-65
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 4 Apr 2024
Thank you so much for choosing us to stay with please come back anytime an enjoy our beautiful city.

8/10 Bagus

Greg

Traveler bisnis
Was nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you for staying, come back in town and enjoy our beautiful city!

6/10 Cukup Baik

Bob

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
The television didn't work when we checked in on Friday nobody bothered to come look at it until we complained for the 4th time about 10 pm on Saturday. Asked for a discount on my stay only manager can do that he's not in on the weekends. Will Never use that hotel again even though i'm a rewards member. Very disappointed Bob
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 26 Mar 2024
We are sorry to hear you had all these issues with your stay. I am working with my team members to be more helpful with these issues moving forward.

10/10 Sangat Bagus

Suzie

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 13 Apr 2024
Thank you for the great review. Thank you also for choosing us to stay with and take care of you. Please let us know if there is anything we can do, the next time you come back to our beautiful city.

2/10 Sangat Buruk

Lizzete

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It wasn’t what Expedia said, it wasn’t what it said, make you confused with another property close by….. It’s a scam
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
We sorry to hear we didn't meet your expectations on your stay please let us know what we could have done better.

10/10 Sangat Bagus

ginny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you for choosing us to stay with please come back anytime!

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Great breakfast. Very comfortable and a great price.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you so much for staying please come back anytime and enjoy our wonderful city.

8/10 Bagus

Gretchen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Bathroom light was on motion activated and came on in middle of night when having to get up to use bathroom. Not necessary. Disturbed others
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 10 Mar 2024
Thank you for staying with us we are sorry to her about this issue.

8/10 Bagus

Tamaria W

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was near our destination and convenient to restaurants and shopping. Very nice and clean. Only problem was with the electronic card keys for unlocking door. We weren't the only one, as our neighbors were having the same problem. If that is fixed, then there would be nothing to complain about. Breakfast was very good, and we would definitely stay there again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 8 Mar 2024
Thank you for stay with us, we are sorry to hear about your issue with the locks on the door we are working hard to get those fixed.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 10 Mar 2024
Thank you for staying please come back and see us and our wonderful city again.

6/10 Cukup Baik

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 5 Mar 2024
We are sorry to see we didn't meet you expectations.

10/10 Sangat Bagus

andrew

Disukai: Kebersihan, fasilitas
Great amazing
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 5 Mar 2024
Thank you so much for staying with us please come back and see us anytime!

10/10 Sangat Bagus

kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent front desk services. Beautifully laid iut rooms.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
Thank you for the prefect review, please come back anytime!

10/10 Sangat Bagus

Brenda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and very friendly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
Thank you for the perfect score, and mentions of our staff and the cleaniness

6/10 Cukup Baik

Todd

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
We sorry to hear we didn't meet your expectations on your stay please let us know what we could have done better.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, no problems
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
John, Thank you for choosing to stay with us, please come back soon!

10/10 Sangat Bagus

Beverly, Danville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
Thank you for choosing us to stay with, please come back anytime! Enjoy our beautiful cities!

10/10 Sangat Bagus

Karl

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 29 Feb 2024
Thank you for choosing to stay with us, please come back anytime and enjoy the sightseeing around town!

10/10 Sangat Bagus

Marion

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent quick stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 22 Feb 2024
Thank you!

6/10 Cukup Baik

Carrie

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
We sorry to hear we didn't meet your expectations on your stay please let us know what we could have done better.

8/10 Bagus

Marco, Myrtle Beach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very friendly
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 12 Feb 2024
Thank you for staying with us. I will make sure my staff hears this.

10/10 Sangat Bagus

Jeffrey W

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Thank you for your review it means a lot, please come back anytime and enjoy our beautiful city.

8/10 Bagus

Danny, Syracuse

Bepergian bersama teman
Disukai: Kebersihan
This hotel is just an average hotel. For the price and location it works. Okay but could use some fixing up.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 8 Mar 2024
Thank you for staying with us, we are working to update our rooms and the rest of the hotel this year.

8/10 Bagus

Alton

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Employees were very courteous. Breakfast bar needs some work. Egggs look like they were 2 weeks old. Other than that the room was clean and warm.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 8 Mar 2024
Thank you for staying with us! Please come back anytime

10/10 Sangat Bagus

Beverly, Danville

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 8 Mar 2024
Thank you for staying with us please come back any time!

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 12 Feb 2024
Thank you for choosing to stay with us.

6/10 Cukup Baik

kristina

Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Tequila

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

William, Bloomington

Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Pamela

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty, dirty, dirty!!!! We were with another group had several rooms booked. Bed bugs alive and dead were found. Noticed through the windows that several rooms next to us were torn up with no mattress and bed frames against the walls. We were anxious all night and glad to be on our way the next morning! Area was very questionable. One large section of the hotel/motel was burned out with fencing around. Not sure what caused the fire - was it electrical? It was definitely an experience I do not want ever again.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Raymond C

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Website said pet friendly but they refused to let me stay because I had a cst
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nicole pada tanggal 4 Jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.