Hotel Saint-Charles welcomes travelers with a daily manager's reception in its historic neighborhood. Enjoy regional cuisine at the restaurant, in-room WiFi, and a coffee shop for casual breaks. Multilingual staff assist with luggage storage.
Popular amenities
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Bar
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Located close to Basilica of the Immaculate Conception and Massabielle Grotto, Hotel Saint-Charles provides a free daily manager's reception, a coffee shop/cafe and laundry facilities. The on-site Regional cuisine family restaurant, Saint Charles, offers lunch and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks such as:
Continental breakfast (surcharge), smoke-free property and coffee/tea in reception
Concierge services, a lift and luggage storage
Free newspapers, a front desk safe and multilingual staff
Room features
All rooms are individually furnished, and feature comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
51-cm flat-screen TVs with satellite channels
Wardrobes/cupboards, heating and daily housekeeping
Check-in start time: 7:00 AM; check-in end time: 9 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property will be closed from 1 September 2021 to 31 August 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Front desk (limited hours)
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100.0 per stay
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hotel Saint-Charles pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Saint-Charles?
There is free parking nearby.
What time is check-in at Hotel Saint-Charles?
Check-in start time: 7:00 AM; check-in end time: 9 PM. After-hours check-in is not available.
What time is check-out at Hotel Saint-Charles?
Checkout is at 11 AM.
Where is Hotel Saint-Charles located?
Situated in Lourdes, this hotel is within a 10-minute walk of Birthplace of Bernadette - Moulin de Boly, Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. House of Sainte Bernadette and Abri Saint Michel are just steps away. Lourdes Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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