Hotel Keluarga di Lucea

"When we arrived we were told that the room was ready. However, we get to the room and the maintenance man was Inside with the door open, the floor was wet and it reeked a mildew smell. Tried to air it out but the air wasn’t helping. Went to open the balcony room door and it had what appeared to be some type of red sauce on and near the handle so it wasn’t cleaned of the prior people’s germs. The floor was cracked and the ceiling had spider webs. Then, the main entrance had a flood"

"Landed early and I wasnt able to check in until 3 so I was outside for 3 hours. When I checked in the room was clean it was over powering with bleach. I wasnt a fan of the bathroom . Also the flights up the steps for the roof top is a bit much gota invest in an elevator its also not safe if u are wet. But the staff was great and sweet. Marlon look care of me when I hurt my foot. The front desk were very helpful they hold ur luggage if need be. Bartender Ojay who is no longer there was amazing....

"Was ok .. wasnt good nor bad"

"Nice room"

"This was our second stay here. Staff is very friendly! Rooms are good. All the other guests are very nice and welcoming as well! Issues here and there but since we know people there and stayed there before we knew what to expect. We will stay again! "