Hotel dekat Lumut Jetty

"Property was dirty. Staff was unbelievably rude. Location is good - but there are 25 other hotels within a block or two, so no reason to stay at this location. The whole place was gloomy, almost creepy. Avoid. Pick another place. "

"The hallway was dark. Our toilet got blocked and they asked us to change room. When we returned they was no room available and they offer us a room to take shower and have to wait for the boss to return before a room is available because there was no key to the room that was available. He also told us that we need to change room again the next day. We asked for a refund since at that point there was no room available for us and the staff said he can’t refund. Eventually he offered us a family...

"Lleguemos tarde por el ferry pero con la ayuda de Aída conseguimos un barco para llegar a la isla. Genial! Están renovando el hotel y está quedando bonito. El desayuno correcto con huevos al momento y fruta."

"Very good"

"Room was clean, beds comfortable and aircon excellent But unable to get Wi-Fi in room and nowhere comfortable to sit except on the bed. Pool lovely but no sun loungers. Room was not serviced during our 4 night stay but clean towels were provided on request. Maintenance also came quickly when a curtain pole came down and they also provided a mop at my request because I was frightened of slipping in the wet room. I did not realise when booking that there would not be a separate shower. There...

"The hotel floor is dirty with facial / body hair not swept. There is also very loud music outside that beats till 5am. "

"Good family resort, needs better upkeep"

"Den Pool haben wir nicht genutzt. Die Klimaanlage hat gut funktioniert. Das Zimmer war sauber und das Personal sehr nett und hilfsbereit."

"Hotel policy of NOT providing any slippers was although floor appears dirty from shoe wearing staff was the main drawback of staying in this property. Staff attentive but management reluctance to guests request are disturbing "