"There were differences with the check-in process that wasn’t ideal, nor was it clear and consistent with other guest or on the website that we weren’t pleased with. Such as, we were going to be charged $50 to check in early even though we were told our room was available. Additionally, our bathroom door kept breaking and locking whomever inside, inside the bathroom till maintenance came to fix it. They fixed it on the first day, day two we were able to work around it enough to get it to not lock us inside though we kept mentioning it to staff. The AC was better off not working in general. It would kick on and then immediately kick off again. That too was mentioned to maintenance when they came to fix the bathroom door. We were told it was detected on motion which does nothing for when we’re sleeping. I’ve stayed at Alofts around the country before and this was the first time that I’ve had issues with them. Probably won’t be back at this specific location unfortunately. "
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