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" We had a pleasant stay at The St. Regis. Although the check-in process took longer than expected and our room was not ready immediately, the professionalism and warm hospitality of the staff made a significant difference to our overall experience. Every member of the team we encountered was courteous, attentive, and genuinely welcoming. Their friendly attitude and willingness to assist helped us feel relaxed and well taken care of, even while waiting for our room. Because of their excellent service and positive energy, we did not feel frustrated at all. Overall, we truly appreciated the high standard of service and the wonderful attitude of the staff across all departments. This level of hospitality left a very good impression on us, and we would be happy to return and recommend The St. Regis to others."

"Just a great hotel"

"Room was nice but not a very good view. The fruit platter on arrival was a nice touch. Concierge service was extremely helpful. All in all the 8 night stay was worth it. "

"Accommodation was very opulent and above our expectations. Check-in was smooth. Service was friendly whenever we had interactions with any staff at the Londoner Grand. Would stay again."

"All the staff from the concierge,front desk and also the staff serving in the breakfast lounge were wonderful and so helpful. 5 stars for the service. "

"Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that. "

"The room was clean and the staff was friendly. Very good location for transportation."

"My elderly parents had a great experience here. Staff was really attentive and helpful. "

"Location - very good. Staff - fantastic and awesome. They know what a 5 star customer experience is. First class with customers happiness in mind. Resort deck - fantastic. Room - good size and super clean. "