Search Hotels in Madison Estates, Indio

"This hotel was the worst hotel I have ever stayed. Check-in time was 4 pm, rooms were not ready, so we had to stay at the hotel lobby until 6:30 pm, with 2-year-old. So lazy river was closed at 5 pm so that day is gone. Rooms were so dirty, carpets were so dirty with food stains and had a very bad smell. Room had lots of small bugs I called the hotel and they said they don’t have other rooms available. Someone came and cleaned the bugs but still were there. Parking area had a garbage smell. That hotel needs major renovation; everything is very old. It’s not safe for small kids. "

"I've stayed at plenty of Embassy Suites over the years and unfortunately, this hotel was one of my least favorites. While the exterior of the hotel was nice, the inside of each unit was a different story. The bathrooms were extremely small and in not great shape. It was clear that the ceiling had experienced some leaks as the paint had bubbled and sagged and there were holes in the paint where the liquid had been drained. There was rust and holes in the wall throughout. One of the worst parts about this is the structural integrity of the building itself. We were in a ground floor room and when the guests above us came home for the night, EVERY single step they had upstairs was accompanied with a *thud* as well as creaks in the floor. And it is not an exaggeration when I say EVERY SINGLE STEP was met with a thud/vibration as well as a creaking. Imagine this late at night as well as early early in the morning when your room is otherwise dead silent. The breakfast at this location was also the worst I've ever experienced at an Embassy Suites. The only hot food items they had available were scrambled eggs and potatoes. The omelette line was always at least 10-15 people deep and at 3-5 minutes per omelette, there was no way I was going to stand in line for 45 minutes for one. One of the pros was that the hotel staff that checked us in was very friendly and efficient. But other than that, the stay as a whole was unfortunately met with disappointment after disappointment. "

"Very nice to stay overnight "

"Great staff"

"The place was neglected, dirty, do not met the service standards for the price"

"Loved the pool, they have an area for everyone. "

"I was nice area , clean rooms , pool was great "

"We were impressed with how spacious the room was, we had a separate bedroom, living room and a big kitchen! Good thing, because the menu at the little cafe by the pool was limited. We did enjoy their breakfast sandwiches and fruit in the mornings though. We will return!"

"I rarely leave reviews, but I feel strongly that people need to be warned about this property. We arrived expecting a relaxing Palm Springs stay based on the photos, and what we found was completely unacceptable. The grounds were poorly maintained and full of weeds, giving the entire place an abandoned and unsafe feel. Our room smelled strongly of mold, and the floors were damp, which raised serious concerns about cleanliness. The pool area, which should be a highlight in Palm Springs, was honestly shocking. The cushions were ripped, rotting, and visibly dirty. The pool itself looked unclean and not usable. The overall condition of the property felt neglected and unsettling. We were so uncomfortable that we chose to leave immediately and did not stay the night. To make matters worse, the hotel refused to provide any refund despite the conditions being far below what was advertised. The photos online are extremely misleading and do not reflect reality at all. I would strongly advise others to avoid this property. There are far better options in Palm Springs that are clean, safe, and accurately represented"