Madison hotel guide. Best Western hotel in Madison, St. Louis

"Got a good discount for a dirty room at first. Satisfied with the accommodation "

"Major complaint was checking in after 2a and problems processing the cc transaction. There was no issues on the cc end however. Management had to get involved. "

"Our room was OK. Not horrible, not great. There were two pairs of shoes sitting in the hallway outside the elevator when we arrived Wednesday night, and we’re still there when we checked out Friday morning. A toilet plunger in a bucket sat in the hall for one full day across from our room."

"Clean room and good staff."

"Great place to stay in St. Louis. Great location - park your car and just walk to all the sites. (Wish the hotel would provide parking). The breakfast and 5:30 Kickback were great. All the staff we dealt with were great too. The kids really enjoyed the indoor pool and the balcony outside the pool was really nice. Even though the price was more than we usually pay, we would stay here again."

"Perfect stay for a few days! Enjoyed the clean rooms and beautiful bathrooms, just wish the rooms were a little bigger and beds were more comfortable…Hotel is perfect location to walk around to several restaurants, The Arch, and Busch Stadium. Staff was amazing, Valet was quick. "

"Great hotel casino! "

"Terrible stay…Long wait to check-in, rude front desk lady, no hand soap, not enough towels, pool was freezing so our kids couldn’t enjoy it, hot tub reeked of unusually strong chemicals, had to beg for towels…ants on the table at breakfast. Not worth the savings, don’t do it!!!!"

"Staff was kind and helpful. Breakfast was delicious and expansive."