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Ulasan untuk Holiday Inn Hotel & Suites Madison West, an IHG Hotel

3 out of 5
Holiday Inn Hotel & Suites Madison West, an IHG Hotel
1109 Fourier Dr, Madison, WI

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 90 dari 162 ulasan" "
Penilaian 8 - Bagus. 33 dari 162 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 162 ulasan" "
Penilaian 4 - Buruk. 5 dari 162 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 162 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Lori

Bepergian bersama keluarga
Disukai: Kebersihan
Booked a 2 br suite...2nd br was the living room with pullout sofa. Staff said expedia was misleading in description
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Darcey

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Toilet broken, had to use public restroom. Shower leaking with water leaking an puddling under wardrobe outside of the bathroom. No staff to fix anything. Worst hotel stay ever!!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Cindy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Most comfortable hotel bed & pillows ever!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Chase

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was friendly
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy M pada tanggal 15 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andrew H.Hotel Management Team

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great pool area for the kiddos & rooms are spacious & clean.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy M pada tanggal 1 Apr 2024
Thank you Tara for your review of our hotel. I am pleased to hear you and your kiddos enjoyed the pool and your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andy H. Hotel Management team

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I thought we would have to wait in line forever to check in with the spring break crowd. There were only two people at the desk but the line moved quickly! They were friendly and fast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy M pada tanggal 29 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Erica

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was great! Very friendly & helpful. The pool was great for the kids. We will definitely be back!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Amy M pada tanggal 29 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Caitlin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff and very clean.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy M pada tanggal 29 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Amy M

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff, very comfortable beds, lots of space. The only downside was very loud parties on the patios, and lots of parties on Saturday so the pool was closed for an hour and then once it reopened the rest of the night it was shoulder to shoulder in the pool.
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Lindsey

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
The water park was great for my young kids, but several features did not work. Had they been older, they probably would have noticed. Bathroom in room could have used a deep clean (ie grout). Cracks in walls in room. Overall a good stay on a budget.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Jill

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
The water slide was closed both nights after we came back from dinner. Friday night the pool closed 30 mins early on top of that. Front desk TJ was unprofessional when I asked why it was closed. He said the lifeguards aren’t under his management and asked what he wants me to do about it. The lifeguards-if there was an accident wouldn’t have even saw it. Friday night they sat next to each other and conversed the whole time. Saturday during the day was better but then at night when the slide was closed they had kids climbing a quarter of the way up and sliding down for 20 minutes towards the pool closing and not once did they notice. Hot tub was filled with kids and over the posted capacity all of the time.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Allison

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was nice but lazily cleaned. Used cups in the closet, garbage on the floor. ‘Waterpark’ is an over statement and the entire kids pool was closed in addition to the main slide so really it was just an over crowded, dark pool. Very disappointed. Lobby is very loud, thankful we were on the fourth floor away from the noise.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Andrew F

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay at
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Maria, west saint paul

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Amy M pada tanggal 29 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

4/10 Buruk

Beth

Disukai: Kebersihan, staf & layanan
Loud ! To be expected as its feature is an indoor mini waterpark. However after 9pm and before 7am you could hear kids running.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amy M pada tanggal 29 Mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

10/10 Sangat Bagus

Chelsea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Anastasia

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
It was good . It was for my son’s birthday and he had fun. But your life guards were kinda rude about a party that the hotel was throwing for everyone
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hollie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Our family enjoys this hotel
We mainly stay at this hotel for the pool area. We travel with kids. Plenty of room in our suit. The rooms are sound proof and you can hear the people above but it doesn't bother us because we have kids and understand. The breakfast has a lot of options and is always delicious plus the staff is friendly.
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Adeline

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Loudest hotel ever
The hotel was very clean and modern but those were the only positives. The mattresses were uncomfortable and the blankets were itchy and heavy. There was no respect to quiet hours and there was loud music blaring, people running up and down the halls, doors slamming and random people knocking on my door. Basically I paid to have a night of no-sleep.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 3 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Brenda, Verona

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First time…Brought my grandbabes!! We loved it!! Restaurant & Bar a bonus…. Definitely stay again!! Came on a Tuesday… limited staff at restaurant
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 3 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bagus

Brett

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 3 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Kathryn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 3 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Monique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This is a great hotel!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 3 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Richard, Stoddard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was outstabding.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 13 Des 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Very nice, clean place. Staff friendly and accommodating
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 13 Des 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 14 Nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Cukup Baik

Kirsten

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 14 Nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Cukup Baik

Roberto

Menginap 1 malam pada bulan November 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Nov 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Sangat Bagus

Debra

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cousin visit
My sister and I came to visit our cousin for dinner and stayed the nite, it was a very enjoyable time
Menginap 1 malam pada bulan November 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Would book again
Rooms were nice, beds comfy. Pool was nice for kids, but closed a little early. Restaurant attached to hotel had good food but wait staff messed up every single order. Don’t pay for the additional breakfast it comes with hotel stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Brandon

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

JOSE ANTONIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Johnna

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleased, could use some improvement.
The woman checking us in and out was very pleasant. The line was a little long but she was the only one working at the front desk and was doing a great job with each customer. The overall cleanliness of the main areas was OK, it could’ve used a touch up. The pool area felt dirty. The elevators were kind of sketchy. The room itself was very clean and comfortable. There were a lot of children in the hotel this weekend and the noise from outside of the room was minimal. Overall I would stay here again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Kristy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Set back off the main street so it’s quiet. Has a wonderful restaurant attached also. Large, clean rooms with modern decor.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

4/10 Buruk

Karissa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Stain on the bed sheets, dirty shower, large group of kids running through hallway at 10:30pm, mediocre food at onsite Italian restaurant. Wouldn’t recommend this hotel to anyone.
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, the room was very nice and roomy, the staff were very helpful and polite. Definitely will stay again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bagus

Michael

Bepergian bersama teman
It’s quiet and sccessible
Menginap 1 malam pada bulan September 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

Kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Sangat Bagus

matthew

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Staff pada tanggal 23 Okt 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Cukup Baik

Karen

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
High prices for rooms are not reflective of the quality of services received. Trash not emptied. Towels removed but not replaced. Air conditioner in room was extremely noisy. Rooms opening to pool area was very noisy.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 22 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Hotel clean/modern, pool VERY disappointing
While the hotel itself was clean and modern, the pool area was disappointing. We chose the resort mainly for its pool amenity, but the pool was over capacity, the hot tub was yellow and did not smell good, and the life guards were a joke. There were on avarage one lifeguard for the entire pool area and they did not do a good job of actually watching who and what was in the pool, which had a capacity of 75. Most of the time the lifeguards were gossiping with eachother rather then focusing on the safety of the pool area.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 14 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

10/10 Sangat Bagus

STEVEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Peaceful
Really friendly staff, will stay here again
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 14 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 Bagus

Karen

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Frie
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 Bagus

Gene

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Bryan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fun
Great pool our son had fun in pool, has slides.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

6/10 Cukup Baik

Kelli

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Was not very clean, bedspreads were still damp and one had a large black mark on it. Tile hallways and elevators were wet EVERYWHERE from people running around out of the pool area and there should have been absorbent no-slip matts. Pool area was hot to the point of being unbearable. Staff at night seemed very stressed and rude, one lady chased us outside loudly demanding we pay for an ice tea drink that we had purchased at Walgreens. We explained it was ours and pointed out they didn't even sell that brand and she just walked away, no apology. I also have yet to receive the refund of my 50$ deposit, although I'm sure our room is cleaned and they can see there's no damage.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Holiday Inn and Suites Madison West Staff pada tanggal 11 Agu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West