2/10 Sangat Buruk
Lee
Bepergian bersama keluarga
16 Des 2025
Shocking - do not stay at this hotel.
I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel].
When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered.
This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service.
We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country.
Shocking - do not stay at this hotel.
Lee
Menginap 1 malam pada bulan Desember 2025



























