Hotel dekat Mall del Sur

"Me cobraron por una habitación que nunca utilice nunca me hicieron el reembolso querían que utilice una habitación utilizada pésimo servicio el personal nada capacitado eviten este hotel por favor "

"Always a great stay not my first time and won’t be my last time,recommend anytime to anyone"

"El sitio excelente limpio atencion, personal. Se los recomiendo"

"Me dieron una habitación que su aire acondicionado no funcionaba bien.... cuando llamé a recepción no me contestaba nadie y con el calor fue una noche terrible. No puede ser que no haya nadie en recepción en la noche para atender estos temas."

"Excellent service"

"The cleaning service was amazing. Next time it would be nice to have a few more towels but it was a good experience over all. The ramp is also very hard to get into because it’s extremely steep. Having someone there to help drive the car up would be ideal."

"All good! "

"absolutely beautiful hotel with very professional and helpful staff. Absolutely nothing to complain about. Would definitely stay there again!!!"

"Habitación limpia, personal amable, y desayuno fresco. "

"In the heart of Downtown (Centro) of Guayaquil, so may things are here and in walking distance, came by multiple times to drop off shopping. Place was spacious, had a mini fridge, a tv, as well as soap and shampoo. Was very comfortable, my only slight complaint is that the walls are pretty thin, you can hear the neighbors music and speaking, however, everything else was good and I'd stay here again in the future! Thank you Guayaquil 💜"

"Great place for a long overnight stay. "

"Great hotel and a wonderful location if you are going or coming at the airport. Good breakfast and helpful staff."

"Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help"

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"The staff is always amazing every time we stay. The property is safe which is rare in Guayaquil. The restaurant is very good i highly recommend their burger it was the best burger i've had in Ecuador lol. I will likely not stay at any other hotels during our regular trips ro Guayaquil "

"My stay started with a snag that was fixed immediately to the point I was more than satisfied. Very nice people. "

"Good location. Clean spacious rooms. Security is on the door."

"Clean and good"

"The site and facilities are comfortable, but the customer service is terrible and horrible. They damage everything good that the location and its facilities could be with the customer service they have. Bad attitudes and delays do not help at all; they have a service of abysmal quality."