Hotel dekat Mall St. Vincent

"No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left."

"All was good EXCEPT - we called the front desk twice to get extra toilet paper and were put on hold 10_ minutes before getting hung up on and then 20+ minutes before we gave up. ANSWER THE DAMN PHONE!!!"

"It is just BEST hotel to stay at in Ruidoso, New Mexico. So clean and private. Staff goes over and beyond!! I will be back!!"

"Perfect for us just passing through"

"This was one of the most expensive hotels in the area, so I expected a much higher level of service. Unfortunately, my experience was extremely disappointing. The check-in process was unnecessarily slow, and the valet parking service was even worse. After requesting my vehicle, I waited nearly 50 minutes under the hot summer sun. Watching guests who arrived after me receive their cars first tested my patience. When I finally went to ask about the status of my vehicle, I discovered that no one...

"Alright, not what it used to be.."

"We enjoyed our stay."

"Ok stay"

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"Tout était parfait"

"I recommend this property 100%. The staff was nice and welcoming and the room was great no complaints. The breakfast was excellent."

"Unfortunately, the shops on the boardwalk has closed, so not many shops around, but it was a nice stay overall."

"Everything was great, the staff was AMAZING, especially Ms. Kathy and the front desk staff. I highly recommend staying at this property. "

"I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

"The hotel was fairly nice, but bring your heavy winter coat because your room will be freezing cold when you get there! Your breakfast, while tasty will be stone cold by the time you get to your table. There was also a noticeable bad smell in the hallways, like the smell of sewer gas. I don't think this property deserves being rated in the 8.0 - 9.0 range. It really was in the 7.5 range. I wish I had known there was a Hampton Inn right next to this property when I booked, because I would have...

"Old and outdated."

"This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate."

"Not worth nightly rate ,almost no parking. Hotel is outdated, hallways and carpet have bad smell , restrooms are very small."

"Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty."