Hotel Highgate di Mamaroneck

"The A/C didn’t work in our room. Everything else was perfect! It has a great location"

"The only issue was the plumbing. The bathtub would back up when taking a shower."

"The hôtel was prime spot and we loved it, but while it seems to have been renovated, it still needs love for the Price (the seals of the shower and toilet were to change, the carpet in the room semelled bad, the Windows werent clean…) and there isnt much amenities in the room… no mini fridge, no microwave for leftovers, noting… a tv and a safe thats it. Would have expected more of a 4star… While it says on their website there is a valet, it’s self parking and that makes it difficult with kids...

"The house keeping was fabulous. But the reception people don’t not so much. For one our plane was delayed we been calling them for hours to let them know we won’t be able to check in till the next day worry that we would lose our reservation. We called for tell to three hours and after sending a bunch of email we finally get a respond back from email. Then once we got there I book through Expedia I already knew about the incidental and fees we have to pay up front but the hotel charge is another...

"The front desk were quite accommodating in fulfilling some requirements for some extra amenities. Bell desk and concierge were also quite helpful, arranged an airport drop off at very reasonable price."

"Sheets were changed out everyday and the staff was nice"