Really good quality room and bathroom spaces. Really pleased to have a walk in shower, iron and good quality hair dryer. Would have liked a small fridge for the room. Breakfast was basic - would have liked at least some alternatives (for example, other options of egg other than scrambled). Rushed by reception staff in all interactions. Having stayed for 3 nights at the hotel, every morning the reception team wished me to have a good holiday, which would have been lovely had I been going on holiday. While many customers may be stopping over on the way to the airport, not everyone is, so this is a missed aspect of appropriate customer care.