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Ulasan untuk Axiaa Hotel

3 out of 5
Axiaa Hotel
135 West Ave, Quezon City, NCR

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 7 dari 33 ulasan" "
Penilaian 8 - Bagus. 12 dari 33 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 33 ulasan" "
Penilaian 4 - Buruk. 4 dari 33 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 33 ulasan" "

7,6/10

Kebersihan

7,6/10

Staf & layanan

8,0/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Roque

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Joan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the mall and transpo
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Edgardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
front desk staff was friendly and very accommodating… willing to provide me with special treatment / services …
Menginap 8 malam pada bulan Januari 2024

8/10 Bagus

ELIZABETH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are accommodating, friendly and action-oriented. The location is excellent. However, the breakfast is not that good.
Menginap 9 malam pada bulan November 2023

2/10 Sangat Buruk

ALEXANDER

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Nightmare!!!
It’s a nightmare. I reserved a room w/ multiple beds but was given a room that is so small and was not told before I went to my room that the room I reserved was not available due to their overbooking that day. I was very frustrated and disappointed.
Menginap 3 malam pada bulan September 2023

8/10 Bagus

Maribel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable bed, AC works great, staff are very friendly. Fast and easy check in and out, great location as it is walkable to the mall.
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2023

8/10 Bagus

Mary

Bepergian bersama teman
Disukai: Fasilitas
I’m very happy w/ the staffs & Guard they are very helpful specially the guard (can’t remember the name but he’s a big guy☺️) always there for us to help my hubby (my hubby is 86yrs old) . In fact, we have to extend our stay for another 12days. I highly recommend Axiaa Hotel to my friends & relatives overseas.
Menginap 13 malam pada bulan Agustus 2023

10/10 Sangat Bagus

andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very polite and accomodating. Great location, near Manila's largest shopping mall. Every possible shop and food sevice available at the mall. Movies,gym and health clinic located at the mall as well. Grocery store with pharmacy nearby, too. Seven-Eleven convenience store right next door. Breakfast served at guest's convenience. At $40 US dollars per night, it was a rare bargain. Couldn't recommend it more highly.
Menginap 16 malam pada bulan April 2023

8/10 Bagus

Joan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2023

4/10 Buruk

Virginia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor internet connection Dirty toilet
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Guillermo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bed was comfortable and the water was hot. Good stay for the price.

6/10 Cukup Baik

Thomas

Disukai: Staf & layanan, fasilitas
My room was nosy and dirty

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Acess to the hotel front door/ lobby not clear, no clear sign and not visible.
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Rodolfo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly
Friendly customer service and all the staff
Menginap 2 malam pada bulan Februari 2020

6/10 Cukup Baik

Jasmin

Bepergian bersama keluarga
Menginap 10 malam pada bulan Januari 2020

8/10 Bagus

Rodolfo

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The scent of the hotel was so relaxing
Menginap 2 malam pada bulan Januari 2020

6/10 Cukup Baik

Tom

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not recommended
My stay was ok, but the staff and policy is very disappointing. Examples: i bought a stay for five days with my wife. At check in i was commanded to leave my passport, credit card or driving license in the reception for the whole stay if i was going to have two access cards, one for me and one for my wife, and the meeting from the receptionist was absolutely not respectful and polite. The first morning after breakfast i asked for a cup of coffee but was told that custumors were only allowed one cup, even though there were coffee ready to be served in pots. I offered to buy, but had to go 8 floors down and to 7/11 to buy coffee there. No respect! The cleaners couldnt wait after they knocked on the door, entering the room before we got dressed in the morning. Things like this make a customer feel not respected and taken care of, and i DONT recommend this hotel and the service they provide.
Menginap 2 malam pada bulan Januari 2020

2/10 Sangat Buruk

Venus

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2020

4/10 Buruk

Yolanda

Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proximity to malls
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ok , need table in rooms...
Menginap 2 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
I like it coz of easy access on everything. Very accessible! What I don’t like is just the reception area looks like cafeteria and inside hotel’s not that cold.
Menginap 20 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were accomodating. The room is soundproof & clean, perfect for staycation.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Hotel Management Team pada tanggal 9 Sep 2019
Dear Guest, Greetings from Axiaa Hotel Manila! We thank you for the positive feedback. This is very important to us as we continue to deliver the best service that you deserve. We hope to see you again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The restaurant was very nice, good food. Location is great, places to get snacks and food outside. Also easy for taxi services. The hard part was finding the hotel because it is right at North Ave and West ave. My taxi driver could not find it, we had to use google maps driving directions for it. The sign is hard to see-it is an entrance on side of 7-11. But once inside, very nice looking and clean. Staff was very pleasant and helpful, loved the food. The room had a/c which was great! Walking the halls and in the elevator was no fans or ventilation, it was stuffy and hot. Outside of that it was a great stay at a good price. I was very happy with it.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Axiaa Hotel Management pada tanggal 12 Jul 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback and we are glad that you enjoyed your stay. Hope to see you again soon!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are nice, very accommodating. Walking distance to SM North Edsa. Will recommend.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Axiaa Team pada tanggal 2 Jul 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Cukup Baik

KOJI

Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Axiaa Team pada tanggal 2 Jul 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Cukup Baik

KOJI

Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Axiaa Team pada tanggal 2 Jul 2019
Dear Guest, Greetings from Axiaa Hotel Manila! Thank you for your feedback. Rest assured we will continue doing our best to create memorable stays with us. See you again soon! Regards, Axiaa Hotel Management

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Axiaa Management pada tanggal 13 Jun 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again at Axiaa Hotel Manila! Regards, Axiaa Hotel Management

6/10 Cukup Baik

Traveler terverifikasi

Menginap 17 malam pada bulan April 2019
Tanggapan dari Axiaa Management pada tanggal 13 Jun 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again at Axiaa Hotel Manila! Regards, Axiaa Hotel Management

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, the room is clean and neat. The bed is comfy and sufficient luggage area. The staff is friendly and responsive. The location of the hotel is quite convenient. Shopping and restaurant is within walking distance. Suggestion- It will be better if ever floor will have hot water dispenser. This is helps family with baby during the stay.
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Axiaa Team pada tanggal 2 Jul 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again soon! Regards, Axiaa Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall pleasant experience. Pros Room AC worked great. Relatively clean and modern. Standard toilet facilities for westerners as well. Super hot water Walk to SM North, and close enough to Taxi into Manila in half hour Grocery store and 7/11 next door. Cons Little too busy, but with all the shopping and businesses it's expected. Hotel is extremely warm unless you're in your room. Will only clean your room once, and must notify staff if additional cleaning required. Not many amenities. Jollybee downstairs but can only eat that so much. Restaurant on top floor, but pricey for the area. No coffee makers or fridge or anything like that. Pricey for what is really a basic room. I would certainly stay here again even with the cons.
Menginap 7 malam pada bulan Maret 2019
Tanggapan dari Axiaa Team pada tanggal 2 Jul 2019
Dear Client, Greetings from Axiaa Hotel Manila! Thank you very much for your feedback. We will continue giving pleasant and memorable stays to all our guests. Hope to see you again soon! Regards, Axiaa Hotel Management