Hotel dekat Pantai Kuta

"Great location, friendly staff."

"Friendly helpful staff. Easy walk to some beautiful restaurants and great shopping. Rooms spacious, clean and comfortable. Would definitely stay here again."

"很明顯他們的員工不夠，訓練也不夠，員工服務非常慢，從來沒住過這麼遭的五星級飯店。 我們帶著兩個小孩抵達飯店時沒有人出來拿行李，我進去找人才有一個女服務生推著車出來，但是他完全幫不上忙，只站在旁邊看著。 櫃檯只有一個人在服務，沒有人指引要去哪裡辦理入住。 我們在房間點了一份炒麵也是等了40分鐘。 我需要一個嬰兒座椅在房間，等了20分鐘來了一個人說要幫我整理嬰兒床，我說我需要的是嬰兒座椅，再等20分鐘才來。一張座椅要等40分鐘？ 當你需要飯店的服務時都要等很久，我們對於Pullman感到非常失望，我絕不會再去也不會推薦朋友去住"

"Very disappointed with the service of the pool. There are not enough lounge chairs to cater for the amount of people in the hotel. Not good enough. A lot of guests very unhapppy. The pool staff were very helpful although not enough staff to cater to everyone. They are overworked. Need more staff. We had 2 mornings where staff knocked on our door to clean the room. We are on holidays and were asleep at 8am & 8.30am, Not appreciated. We had no hot water for nearly 2 days and told to shower at the...

"panacean, mini golf gratis. taman bermain anar luar ruangan/edukasi lingkungan untuk anak. pelayanan exelent dengan staff yg ramah"

"2nd time we have stayed, have booked again for next year."

"need to renovate to be more better, breakfast toaster not really working well…need to improve more overall. "

"kamar nyaman , dan dekat dengan restaurant , mini mart n beach , recomended "

"Kamar berbau rokok, kecil dan kurang bersih, sangat tdk nyaman membawa anak kecil. Air dari shower mandi merembes ke lantai kamar"

"The staff is EXCELLENT. They even kept my luggage for 6 days when I was traveling out of Bali. The pool and the view from the pool is ecstatic."

"Hotel hardrock sangat cocok untuk keluarga, banyak activity untuk anak, nyaman dan ramah"

"Everything was well maintained and staff were great."

"Check in is fine, the amenities inside room very limited just only toothbrush. The shower gel and shampoo isn’t being added and replace. When you’re asking something from housekeeping, ypu have to remind several times, pls more attentive on those kinda of matter since this is 4 star hotel"

"Waktu itu pas hari kebahagiaan saya. Honeymooners."