Franchise One Hotel combines modern comforts with soothing spa treatments. Guests can relax in the coffee shop or sample local cuisine at the on-site restaurant. The property offers free self parking and helpful multilingual staff to assist with any needs.
Reviews
7.07.0 out of 10
Good
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
The current price is Rp524.561
Rp524.561
Rp645.210 total
includes taxes & fees
21 May - 22 May
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This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 450.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: PHP 450.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Franchise One Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Franchise One Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Franchise One Hotel on 21 May 2026 start from Rp524.561, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Franchise One Hotel?
Self-parking is free at this property.
What time is check-in at Franchise One Hotel?
Check-in begins at 1 PM.
What time is check-out at Franchise One Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Franchise One Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of PHP 950 per vehicle applies.
Where is Franchise One Hotel located?
Located in Makati Central Business District, this hotel is within a 15-minute walk of Legazpi Active Park and Greenbelt Shopping Mall. Makati Medical Center and Ayala Center are also within 15 minutes. Magallanes Station is 21 minutes by foot and Ayala Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.8
Location
7.6
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 16 out of 81 reviews
10 - Excellent
16
Rating 8 - Good. 26 out of 81 reviews
8 - Good
26
Rating 6 - Okay. 24 out of 81 reviews
6 - Okay
24
Rating 4 - Poor. 12 out of 81 reviews
4 - Poor
12
Rating 2 - Terrible. 3 out of 81 reviews
2 - Terrible
3
Reviews
Verified
6/10 Okay
YOICHI
7 Aug 2025
Disliked: Property conditions & facilities
全体的に古いです。アクセスは良く便利でした
YOICHI
Stayed 4 nights in Jul 2025
Verified
8/10 Good
Verified traveller
12 Jan 2020
Liked: Cleanliness, staff & service, amenities
Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.
I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class.
Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.