Hotel All-In di Mazatlán

"This was a wonderful mix of vacation resort and authentic local vibes. We really enjoyed the hotel, the customer service was excellent the food was amazing including the buffet! I have food restrictions and never felt like I couldn't order something at the restaurants. The beach was a 10, soft sand and fun surf/boogie waves. The ONLY challenge I had was with the beds- they were VERY firm, pillows were soft the rooms were mildly musty. Overall we would love to go back!"

"I don’t even know how to start this review but my experience with a hotel Viaggio at (Mazatlan) was horrible. I paid for an all inclusive stay and when I arrived, they did not honor that. The worst part was the housekeeping. I requested for waters and coffee every day and not once did the stuff arrived. Not once said they changed out my bedsheets. At one point, I even stopped the housekeeping lady in the hallway and she refused to hand me any waters or coffee. I do not recommend the stay. I...

"Admittedly, we went at the busiest time of year, so sure, pool loungers and umbrellas were in short supply. Everything else was spot on. We stayed in a Preferred Room, which gave us a much easier check in, access to the lounge and adult pool. The room was wonderful and well appointed and so comfy. Beach was clean, empty and wildly enjoyable. Staff were SO kind and thoughtful."

"Staff was excellent, room and resort was very clean, bar was well stocked. The worst thing was food at buffet. I’d give it a 2.5-3 out 5, not horrible but not anything to rave about. "

"We were able to check in about 4 hours early. Every employee we encountered was very friendly. We loved the layout of the 1 bdrm suite. Plenty of space and a gorgeous view of the ocean. On our first night, we had a lizard right above the AC vent that my husband had to climb on a chair to catch. It would be nice if doors in Mexico had door sweeps because almost every place we've ever stayed in they have big gaps under the doors. We used a towel to cover the 1 inch gap to help with noise, climate...

"Royal Villas is an older hotel. The pool is small but nice. The staff at the hotel are very good and friendly. The beds are good. The elevators are fast and reliable. The maintenance people are quick on making repairs. The TV in our room only had 2 stations that were in English."

"Staff was very friendly and helpful, rooms where clean and sanitized cafe had great food "