Hotel Red Roof Inn di Maple Heights

"Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. "

"Our first room smelled horrible. But when I went to the front seat she gave us an up graded room and it was much better. It’s ok for a night but more then that I would look for something a little better."

"Staff was nice I needed more towels and things and they came fast I had a problem with my id at check in but they helped me with everything my stay was a 7 or 8 out of 10 "