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Hotel Mansión Sant Serrant

3.0 star property
Unwind in your own slice of paradise by exploring nature through ecotours or rejuvenating at the spa before diving into work from cozy coworking spaces.

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Near San Nicolás Mall, Hotel Mansión Sant Serrant offers an oasis with a garden, outdoor pool, and grocery store. Explore ecotours or unwind at the spa with Thai massages and hydrotherapy; afterwards enjoy coworking spaces or borrow bikes for a leisurely ride.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Laundry room
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About this property

Hotel Mansión Sant Serrant

  • Hotel remodelled in 2023 and located near San Nicolás Mall
  • You can look forward to free continental breakfast, a corner/local shop and a terrace at Hotel Mansión Sant Serrant. Adventurous travellers may like the ecotours, bodyboarding and boating at this hotel. Indulge in a Swedish massage, hydrotherapy and a body treatment at the on-site spa. In addition to a garden and a library, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • A water dispenser, luggage storage and coworking spaces
    • Secured bike storage, a TV in reception and a porter/bellboy
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as private indoor hot tubs and premium bedding, in addition to perks, such as heated floors and pillow menus.
  • Extra amenities include:
    • Hypo-allergenic bedding, Select Comfort beds and down duvets
    • Bathrooms with eco-friendly toiletries
    • 60-inch Smart TVs with Netflix, streaming services and cable channels
    • Private gardens, wardrobes/cupboards and heated floors

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of COP 80000 per pet (varies based on length of stay), plus a one-off cleaning fee of COP 45000
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 160000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 80000 per pet (varies based on length of stay) plus a one-off COP45000 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 160000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 4 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Hotel Mansión Sant Serrant have a pool?

Yes, this property has an outdoor pool.

Is Hotel Mansión Sant Serrant pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 80000 per pet, per night. A cleaning fee of COP 45000 also applies. Service animals are exempt from fees.

How much is parking at Hotel Mansión Sant Serrant?

Self-parking is free at this property.

What time is check-in at Hotel Mansión Sant Serrant?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Mansión Sant Serrant?

Checkout is at noon.

Where is Hotel Mansión Sant Serrant located?

Situated on the boardwalk, this hotel is 8.5 mi (13.7 km) from San Nicolás Mall.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

MARIA OFELIA

Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024