Kolam renang outdoor, dengan kursi berjemur
Cek ketersediaan

Ulasan untuk Riad Faraj

4 out of 5
Riad Faraj
32 Rue Mokha, Medina, Marrakech

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 127 dari 220 ulasan" "
Penilaian 8 - Bagus. 73 dari 220 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 220 ulasan" "
Penilaian 4 - Buruk. 6 dari 220 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 220 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Luc

Bepergian bersama teman
ARNAQUE - PRESTATION NON CONFORME - AUCUN SERVICE - ÉTABLISSEMENT SALE. Un conseil à hôtels.com : ARRETER DE PROPOSER le RIAD FARAJ, cela dégrade votre image. L'établissement ne nous a pas donné la chambre suite de 27 m2 grise comme payé en prestation mais la chambre de 20 m2 sombre, sale avec des moisissures. La personne(Jamila sur les mails) désagréable haut possible, aucune notion de service. Nous a répondu que c'est la faute à expédia. Exemple : -L’hébergeur avait vendu la suite à une autre personne Alors que nous avions été facturé au prix de la suite pour une chambre non conforme à la prestation. - je demande à l’hébergeur un verre d'eau chaude pour mon infusion, elle ( Djamila) me donne un verre d'eau chaude du robinet. au petit déjeuner , on demande un œuf, l’hébergeur ( Jamila) nous répond : non, c'est que le premier jour l'œuf .. Vitre et miroir de la chambre cassé ... Rien ne correspond aux photos de l'hébergement. À FUIR ARNAQUE
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Ismail

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
During our four-day stay at Riad Faraj, we were thoroughly impressed. The staff went above and beyond with their kindness and assistance throughout our visit (Zakaria, Idris & Nuheyla). Upon arrival, we were warmly greeted with an introduction to Marrakech's activities and treated to traditional mint tea. Though our initial room had a minor issue, the staff promptly upgraded us to a nicer & bigger room, ensuring our comfort and satisfaction. Overall, our experience was exceptional, and we appreciated the thoughtful gestures from the Riad Faraj team.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

John

Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mary Lynn, Verdun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Incredible staff service, attentive and responsive. Knowledgeable, approachable/personable. Went over and beyond to assist.
Menginap 4 malam pada bulan Februari 2024

4/10 Buruk

Isabel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Sérgio, Marlow

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was very pleased with the service, very friendly staff. 5 star
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

CLIVE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

CLIVE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location very close to most sights, but quiet for a good night's sleep. Would go again!
Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Riad and location
Great Riad located about a 5min walk from the main square. Nice rooms and very friendly staff. Wouldn't hesitate to recommend a stay here
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Muriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and close to the centre
It was pleasant to stay in this riad. It is within 5 minutes walk to Jamaa el Fna Square and a good walking distance to other attractions, therefore we did not need to book any taxi at any point. The staffs are all very nice and accommodating and I am very pleased with my short break in Marrakesh. The riad itself is clean and very comfortable. The rooftops are a great way to relax and catch more sun. They serve breakfast, lunch and dinner for a fee. Delicious breakfast is included with our stay and it is a good way to try authentic Moroccan breakfast. We asked for a shuttle transfer to and from the airport and it was sorted out quickly. In summary, me and my husband are very happy with our stay and definitely recommend this place !
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Aurélie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personnels au petit soins merci pour tout
Séjour parfait 👌
Menginap 3 malam pada bulan Desember 2022

8/10 Bagus

Rayna

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, we enjoyed our stay at Riad Faraj. The staff was very accommodating and helpful and the dinner we had there was GREAT. On the downside, our room was very small and the floor mats beside the bed needed to be cleaned. The shower didn’t drain properly so we stood in a pool of water while we bathed. For the price, it was satisfactory and we did enjoy our stay. Thank you!

10/10 Sangat Bagus

Elisabetta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bellissimo
Un hotel bellissimo e personale molto gentile
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Mustapha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice

2/10 Sangat Buruk

Graham

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari RIAD FARAJ TEAM pada tanggal 1 Nov 2022
Dear Graham,First, we would like to thank you for your stay at RIAD FARAJ.We are very surprised to receive your feedback with this low score without giving any details about your experience at our Riad. Regards,

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Good location but that's about it...
The riad is gorgeous with close proximity to the main square but the good things kind of end there. The receptionist only really cared about selling us trips and spa services. The room is basically just a room. No nightstands, nowhere to really put the luggages, no iron (as in the riad doesn't have an iron at all), no comforter or covers just a thin sheet, bathroom drain was very very slow so you are just standing in a pool or dirty water while showing. It's beyond me how this is classified as a 4 star accommodation
Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Maëva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Parfait accueil
Personnel très accueillant, ils m’ont mis tout de suite à l’aise, je suis arrivé à 19 heures , ils m’ont proposé le repas du soir pour 18 euros et un massage pour 18 euros également. Le décor très convivial. Je suis absolument pas déçue. Je réserverai encore et encore
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

wissam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotels to stay at in Marrakech. The service was amazing the people treated us so well. The cleanliness was excellent. I would definitely recommend booking here.
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Serkan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Service staff was very nice, thanks to Abdullah and Omar. Hotel is very nice as in the photos. Very near place to main square...
Menginap 1 malam pada bulan Juli 2022

2/10 Sangat Buruk

rhita

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Andrea

Menginap 1 malam pada bulan Juli 2022

2/10 Sangat Buruk

Pedro

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Groseros los encargados del hotel y desconfados muy mal servicio de atención al cliente
Menginap 3 malam pada bulan Juli 2022

10/10 Sangat Bagus

KOFFI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Stuart

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay
I have an amazing stay at Riad Faraj. I was warmly welcomed with a pot of mint tea - very refreshing after a long flight. Abdullah was brilliant - he was on hand to give me advice on day trips, resturants, how to get to other cities and took care of a lot of the bookings. His welcoming and friendly persona made my trip very special. The rooms are gorgeous, and clean and the location is superb for the Jemaa el Fna Square and the souks, but remain peaceful at the same time.
Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Russell

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hideaway in Medina
I was on a business trip with two others and the hotel was wonderful. Very nice staff, very helpful. Truly right in the Medina so lots of access. Recommend the shuttle from the airport (they provide) if you haven't driven in Marrakech. Glad we did. Though, they did help others park. Overall, very peaceful retreat considering the location.
Menginap 2 malam pada bulan Februari 2022

8/10 Bagus

Marco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Jacqmin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bon WE très bon accueil
Très bon rapport qualité prix et emplacement parfait
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Louis Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Riad Faraj
The staff was friendly and helpful. The location was great being close to the medina, square, tombs, and palace. The Bahia Palace, the Jardin Secret, and the Jardin Marjorelle were my favorite. Marrakech is beautiful and intense with many nice people to help at a price. Two very nice meals at the Riad. Great roof top patio.
Menginap 2 malam pada bulan November 2021

10/10 Sangat Bagus

Abdellatif

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Khalida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Oasis in the Medina
Riad Faraj is an oasis in the heart of Marrakech. It is completely quiet on the terrace or by the pool, where the water rolls down a black marble wall and swifts fly over your head. In spite of this it is only a 2 minute walk from the Jmaa El Fnaa - perhaps the liveliest Market in Morocco. Monsieur Abdo is extremely welcoming, and is very attentive to his guests. While here I ate in the Riad almost every night where the chef prepares beautiful Tajine chicken, beef, or fish, depending on availability in the market. The one night I ate out it cost more, and the food was not as good. I also took advantage of the on location spa, where a traditional Moroccan massage will transform your day. You can't beat this gem for a stay in Marrakech.
Menginap 4 malam pada bulan Mei 2021

8/10 Bagus

Laurence

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Riad austère
Riad assez austère , minimaliste en décoration, aurait besoin d un bon rafraîchissement. Le jour du départ on vous rappel que le départ est a midi en vous coupant de l eau de celle-ci a 11 h... ( remise à ma demande). Et on ne vous raccompagne pas pour le départ !!! Ça ne donne pas envie d’y revenir. Le luxe de Riad, vous avez la télé mais dans la salle de bain chercher l erreur. Dans période particulière on devrait choyer les clients au contraire.
Menginap 3 malam pada bulan April 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing 2 star place, not 4 stars.
Place is great for a 2 star rated accomodation. This is NOT a 4 star accomodation. PLEASE DO NOT STAY HERE THEY LOCK THE FLOOR FROM THE OUTSIDE MASSIVE FIRE LIFE SAFETY HAZARD!!!! we wanted to leave at 6.30am for our hot air balloon ride - we couldn’t leave because they had locked the whole floor level from the outside. We had to knock very loud as there was no intercom or contact number to dial. The person then came rudely awoken form their sleep due to our knocking and annoyed why and where we were going at 6.30am!!! How on earth is that any of your business. You do NOT lock an egress pathway, ever !!!! There are no toiletries provided. Water is charged for. No kettle or tea facilities. Moroccon welcome hospitality at start then charged for mint tea that was offered. No tissues in room, when asked for tissue got given two pieces of serviettes. Had to ask for toilet roll. Room cleaning is NOT everyday. Towels are only every second day !!!! (How on earth is that 4 star????????). Would highly recommend to stay at an internationally recognised 4 star hotel and not a self claimed 4 star Riad. We had as silver hotels.com member beverage credit. Yet we were charged for water on check out aswell. Our credit amount outweighed 5 folds the amount of water that was charged so instead of giving us free water to the equivalent value of the beverage credit, we were charged.
Menginap 4 malam pada bulan April 2021
Tanggapan dari Remy pada tanggal 14 Apr 2021
Hello, We always organize the stay of our guest. For that we have to know what is the plan of our guest. You did not tell us that you had to leave the riad at 6:30 ; Every night the riad is closed by security concern. But we are always there so as to open the door, if our guests need . However , you left the riad without inform us . Moreover, water have to be paid and you took advantage of your credit as VIP guest. But not everything is free.

2/10 Sangat Buruk

Rachida

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cauchemar
Mon séjour à commencer par un accueil inexistant puis que les portes étaient fermées et après une heure d’attente devant et plusieurs appels mon mari a pu joindre la responsable au téléphone qui a répondu vous me donner pas d’ordre et à raccrocher au nez et après une heure et demie un monsieur s’est présenté en disant qu’il était entrain de faire ses courses alors les clients sont considérés comme le dernier soucis bref un cauchemar
Menginap 2 malam pada bulan Februari 2021
Tanggapan dari REMY pada tanggal 10 Mar 2021
Bonjour, La personne qui a séjourné dans notre établissement n'est pas la même qui a fait la réservation. Nous sommes en contact avec elle depuis et elle a prévu de revenir pour un autre séjour. . En effet, elle a eu des difficultés a trouver le riad le premier jour. Pourtant nous avions envoyé toutes les indications par mail a la personne qui a fait la réservation mais qui n'a pas donné ces informations à la personne qui a séjourné. C'est dommage car cela aura évité des problèmes. Nous envoyons a chaque réservations les contacts a joindre. Je pense que vous avez fait erreur de téléphone au début et n'avait pas lu notre message de bienvenu. Malgré tout cela son séjour s'est bien passé.

10/10 Sangat Bagus

Fadhila, Montreal

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
La femme de ménage ne fesait pas tres bien me ménage
Menginap 4 malam pada bulan Januari 2021

8/10 Bagus

Sélène

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bon séjour
Très beau séjour. Riad propre, service du personnel au top
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

samir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
un séjour calme et parfait
accueil super le responsable aux petits soins et tres disponible, souriant aimable, juste parfait comme endroit
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

ISABELLE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personnel très gentil. Très propre. Bien placé et calme
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Baptiste

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Parfait
Très beau riad, un cadre très reposant dans un quartier très bien situé. Accueil très chaleureux, personnel au petits soins et les massages étaient parfait. Chambre spacieuse, bien décorée, salle de bain et toilettes séparés. Le petit déjeuner nous a été servi à table, il était simple mais bien préparé.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have nothing negative to say about Riad Faraj. It is a beautiful, clean place with outstanding staff. it is well located close to the action but not on a busy street. The spacious roof terrace is a pleasant place to enjoy the evening. .
Menginap 7 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Henkilökunnan ystävällisyys teki vierailusta erittäin onnistuneen. Tunsimme olevamme erittäin tervetulleita ja meistä pidettiin huolta kuin perheenjäsenistä.
Menginap 7 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Riad particularly quiet and pleasant. Decoration made with a lot of taste. The people in charge of your service know how to be discreet and always give good advice.
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Personal war unglaublich hilfsbereit, aufmerksam und freundlich! Wir fühlten uns gleich wie Zuhause.
Menginap 5 malam pada bulan Februari 2020

8/10 Bagus

Louise, UK

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for 4 nights. The riad is in a great location, close to a lot of the sights. It is down a quiet road so once you step into the riad you are in calm quiet environment which is perfect after the craziness outside! The riad has plenty of outdoor space to relax. We liked the loungers on the roof terrace where we could lie in the sun. The staff are super helpful and friendly. Rooms are a good size, well maintained although basic. There’s no tv, no coffee making facility and the bed is very hard. They are the only negatives and we could live with that. Lovely shower gel and shampoo are included and a hairdryer. Breakfast is also included and is continental style and tasty and changes daily. Overall happy with this stay and would recommend.
Menginap 4 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Me gusto mucho la amabilidad de los empleados. No me gusto demasiado que no tuviera Tv, aunque yo ya lo sabía, y la habitación oscura, aunque es el modelo de consteuccion de los riad. El desayuno, muy bueno, recien preparado y con encanto
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Ahmed pada tanggal 12 Feb 2020
Dear Guest Thank you

10/10 Sangat Bagus

RobIna, Cambridge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The riad is beautiful! Such a big guesthouse for 6 rooms. So many places to relax and chill, including the roof. The staff were lovely, cannot fault. If visiting Morocco again, will definitely book Riad Faraj.
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Ahmed pada tanggal 10 Feb 2020
Dear Roblna Thank you

10/10 Sangat Bagus

Laura, Antwerpen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
De riad is super goed gelegen maar is toch weg van de drukte van de souks. Super vriendelijk personeel ook!
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Ahmed pada tanggal 10 Feb 2020
Dear Guest Thank you