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Ulasan untuk Stars Hotel

3.5 out of 5
Stars Hotel
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 97 dari 167 ulasan" "
Penilaian 8 - Bagus. 39 dari 167 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 167 ulasan" "
Penilaian 4 - Buruk. 7 dari 167 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 167 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Faurys

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jaime

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

rodolfo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bon emplacement, le personnel très gentil, pas loin de la place Jemaa el fna,
Menginap 7 malam pada bulan April 2024

8/10 Bagus

Pauline

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place and excellent service
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Shah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Naima

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personnels tres efficaces gentil serviable
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Aya

Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

karima

Hôtel bien situé, serviettes trop petites, manque une bouilloire et du café, thé dans la chambre. Réveille plusieurs fois dans la nuit par le bruit des voisins. Hôtel mal isolé, on entend tout ce qui se passe chez les voisins. C’est bien dommage. Petit-déjeuner est pas mal. Dommage pas de vrai jus d’oranges
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mariya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Janan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Menginap 6 malam pada bulan Januari 2024

6/10 Cukup Baik

Mohamed Selimur

Bepergian dalam rombongan
Good
Menginap 4 malam pada bulan Januari 2024

8/10 Bagus

rudy

Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Ali

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

HANIF

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.

6/10 Cukup Baik

MARTIN

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Geoffroy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hôtel, avec une possibilité de tout faire à pied! 15 min du jardin Majorelle, Musée Yves Saint Laurent, 20 min de la Koutoubia et Place Jemaa el-Fna. L'hotel offre un petit déjeuner bon sous forme de buffet, la connexion internet est bonne, le spa est top et ce qui fait aussi son excellence c'est le personnel de l'équipe de réception, personnel du petit déjeuner, spa tout le monde est adorable mention spéciale pour Samira à la réception! Juste petit bémol sur la finesse des murs.. isolation laisse à désirer. Merci à l'équipe du Stars Hotel, les stars c'est vous !
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Terkuci

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

karine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personnel très accueillant, super bien placé, à refaire 👍
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Denis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Menginap 4 malam pada bulan November 2023

2/10 Sangat Buruk

dianne

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jocey O

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Menginap 3 malam pada bulan Oktober 2023

6/10 Cukup Baik

Ana, Sarnia

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Customer service ie excellent but the condition of the property is dated. The location is perfect.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Abdul

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Aaron

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Anuar

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Top Hotel
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Xavier andrea

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
really nice place to stay
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dylan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Delphine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Superbe sejour
Superbe sejour au stars hotel. L acceuil , la gentillesse, l attention de tout le personnel . L emplacement au centre de gueliz est parfait pour se deplacer . La medina a 15minutes a pieds Un grand merci a toute l epuipe . Delphine
Menginap 5 malam pada bulan September 2023

10/10 Sangat Bagus

Edwige

Menginap 7 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Nikki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel. Welcomed by khalid and samera and very polite and helpful during our stay. They helped us without hesitation and recommended places and how to get there. Throughout our stay they were very polite.
Menginap 5 malam pada bulan Agustus 2023

8/10 Bagus

Ines

Disukai: Kebersihan, staf & layanan
Menginap 8 malam pada bulan Agustus 2023

8/10 Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Manque de silence le soir
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Peter

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
No toilet paper in room on arrival. Towels were stained. Restaurant served à traditional Moroccan dish with French Fries instead of vegetables. Pool is only open 10 am to 6 pm. Elevator was broken for a good part of our stay. The shuttle driver was lovely. Close to the Medina, square and shopping.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

MATTEO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Fabio

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
La camera è ampia, dotata di frigo e ampio bagno con doccia comoda. Bella piscina al piano sesto, colazione tutto sommato buona e abbastanza varia
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Rakibou

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent séjour, personnels très accueillant, gros coup de cœur pour Ibrahim,Nissrine,Fatima et Amine. Hôtel très bien situé (taxi, restaurant, centre commercial à proximité) Merci, à la prochaine.

10/10 Sangat Bagus

Abdus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good
Excellent room, AC very effective. Scenic rooftop pool and reception staff very welcoming. The one thing I’d change is that the auto lights in the corridors had a habit of switching off very quickly, so often you would be walking around the hotel in darkness.
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Maëla

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Pas de wifi pour plus de 48h, draps sales, petits déjeuners qui laisse à désirer! Le seul point fort, le personnel de la réception! Je ne recommande pas du tout malheureusement! Pas un 4 étoiles …
Menginap 4 malam pada bulan Juni 2023

2/10 Sangat Buruk

Melissa

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The wifi was unavailable during my entire stay. It was over 100 degrees during our stay and my air i conditioner and lighting didn’t work and the staff refused to move me to another room and instead made me wait while they resolved the issues. The receptionist named samina was rude and unhelpful.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Fouzia

Bepergian bersama keluarga
Disukai: Staf & layanan
Chambre sur la partie de la rue la plus bruyante. Personnel aimable et professionnelle sauf la dame en charge des soins. Piscine sur le rooftop, petite mais sympa avec une personne pour la surveillance etdes serviettes à disposition. Personnel de restaurant et réception vraiment très aimables et serviables.
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

Zia, Scarborough

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very helpful staff. The most convenient location.
Menginap 4 malam pada bulan Juni 2023

8/10 Bagus

Greg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As my wife would say, the only review that matters is whether you would stay there again or not. I would.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Késia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Un merveilleux séjour dans cet hôtel, un cadre super agréable, ainsi que le personnel qui était juste merveilleux à l’écoute et toujours là en cas de besoin. Bien situé à quelques pas de la Médina. 😊✨ Je reviendrai sans doute dans cet hôtel lors d’un prochain séjour à Marrakech 🙏
Menginap 6 malam pada bulan Mei 2023

8/10 Bagus

Maëlle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nous avons passé un agréable séjour a l'hôtel. Le personnel est tres agréable, le petit déjeuner est correct. L'emplacement de l'hotel permet de rejoindre la Medina à pieds, nous sommes très satisfaits de notre choix. Nous avons pu profiter de la piscine en extérieure. Seul bémol, nous avions réservé à notre arrivée à l'aéroport un transport privé vers l'hôtel, qui avait été confirmé par l'hôtel mais qui n'est jamais venu, nous avons dû prendre un taxi.
Menginap 5 malam pada bulan Mei 2023

8/10 Bagus

lindsey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy stay
I was a little apprehensive as some of the reviews were very mixed but honestly this hotel was super for us staying for 4 nights in the new town before moving onto a Riad in the Medina. It is so clean and well kept, fantastic value for money. We had a suite with a jacuzzi and the room and bathroom was MASSIVE , air con worked perfectly and no water pressure issues like some reviews mentioned and room was certainly not tatty. Everything worked perfectly. Gorgeous roof top pool of a more than adequate size , towels handed out by the sun loungers. Breakfast was adequate , fresh omelettes on request and boiled eggs and plenty of bread. No alcohol tho served but there’s a fridge in the room and a fantastic supermarket a short walk away were we picked up some beers and some wine to enjoy on our balcony. Amazing restaurants within walking distance such as Barometre , Al Fassia and La Trattoria. Also a bar within walking distance the Chesterfield. We also walked to Garden Majorelle so it’s very central. Staff super friendly and helpful. Gorgeous breakfast area also. My only negative the bed was hard and so were the pillows but the bed in our Riad was also hard as it turned out so maybe that’s the way the Moroccan people like their beds. I would definitely return. Amazing value , well kept hotel.
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

rimona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We love it
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Catherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bel établissement, bien situé. Personnel sympathique et attentionné, toujours à l’écoute. Petits-déjeuners excellents, avec une grande variété de produits à disposition.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
bon hotel. Personnel tres accueillant. Bien placé
Menginap 9 malam pada bulan April 2023