Mashantucket hotel guide. Best Western hotel in Mashantucket, Connecticut

"The room was spacious and clean. The mattress was very comfortable. The hot tub was relaxing to go in after a cold windy day of walking. The shuttle to the casino was very nice."

"Friendly and helpful front desk staff. Room was clean with nice bedding. The bathroom was clean with nice body wash, shampoo and conditioner in the shower. Plenty of towels! The location of this hotel is perfect for exploring the Mystic area and Groton. A variety of restaurants nearby."

"Good location, good staff, good room, good breakfast "

"Check-in and checkout procedures were a nightmare. But other than that, it was awesome!"

"1"

"Very unsatisfied it was not clean at all"

"My stay at Mohegan Sun Resort was excellent. My room accommodations and service were beyond what I expected. The staff was very friendly and professional. I felt safe and felt as if I was away but close to home. I'll definitely be back looking for another experience. Oh yeah, the restaurants and shops were plentiful, the food was pricey and delicious, but everything was worth the price"

"When we walked in our room, it smelled like cigarettes. Unable to get a refund from booking through hotels.com, the manager immediately offered to ozone our room in which we needed to leave for an hour. It was an improvement upon our return. She also offered us free dinner. We ate offsite but it was nice. Sadly, the smell returned the next day. The staff was helpful and it was a convenient location but more suited for families with young children. If you want a more serene place, I would go elsewhere. The staff was great, I would not return as the hotel rooms could use an update, quite shabby, and the air system had a permanent cigarette odor in our room. We would have left if we were able to get a refund."

"Everything was as expected for the value."