Hotel dekat Mason Square Branch Springfield City Library

"Rooms were ok, bathroom had an odor. Hotel was convenient for what we needed."

"Lovely hotel! I love the style & decor from top to bottom. Self parking is great! The rooms were so cozy & stylish! I will be back!"

"Great location. Walkable to activities and food. We were able to work and listen to music right next door. The staff was helpful and friendly. The rooms were clean and well equipped."

"There was 3 couple in"

"For me entering a hotel a have welcoming staff it’s essential. It a great feeling to be greeted and answered all questions. I was amazed that the ladies at the front desk both speak Spanish. Isha explained everything with so much patience and then our room was excellent. Looked like a small apartment with mini kitchen and even a dishwasher. Breakfast was included and to my surprise it was a complete breakfast. Large variety of waffles, eggs and bacon, oatmeal with all the fixings, yogurt, cereal...

"The hotel was clean, the rooms were comfortable. The staff was very friendly. We didn’t make it to the pool. The buffet was actually great but the pub was disappointing. They had a set menu with very limited options. It would be nice to have more options than just sandwiches."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Our room was clean and comfortable but we had several issues with the bathroom. Saturday morning we reported that the toilet seat was loose, the bathroom sink was not draining and that the shower doors would not stay shut. We were told it would be taken care of by the time we returned. The toilet seat was fastened but nothing else was addressed. No room service with fresh towels, coffee pod refills or tissues since there were only 2 in the box. I mentioned the remaining 2 issues at...

"The staff are helpful sans polite. This is a solid four star hotel. Don’t be a cheap mook, book today."

"Clean, well-maintained hotel with a helpful and friendly staff. Good spot to stay if you're a parent with a kid in one of the nearby colleges."

"Nice hotel. I would stay again ."

"Had a nice evening . Thank you.."

"Bien"

"The staff was extremely friendly and the room was very clean."

"Room was ok , staff was great but very outdated and needs to be cleaned up and renovated. Water stains on the roof from leak."

"Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors..."

"Great budget option!"

"Not e"

"The breakfast was disgusting! We’ve stayed at numerous Homewood Suites and this by far was the worst breakfast"