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Hotel Hacienda del Viejo

2.5 star property

Choose dates to view prices

Consider a stay at Hotel Hacienda del Viejo and take advantage of a free daily manager's reception, a garden and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
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The price is Rp1.195.569
Rp1.327.081 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Hacienda del Viejo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Hacienda del Viejo?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda del Viejo?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda del Viejo?

Checkout is at noon.

Where is Hotel Hacienda del Viejo located?

Situated in Matamoros, this hotel is within 1 mile (2 km) of Casamata Museum and Parque Olímpico Cultura y Conocimiento. Rio Grande and Rigo Tovar Monument are also within 2 miles (3 km).

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 64 reviews
Rating 8 - Good. 18 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

Reviews

Verified

8/10 Good

Marysol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Low budget hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Onorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the city to rest.

Nice, affordable, and homely place to stay. The place is secure and comfortable. Staff is very welcoming and ready to assist. But no coffee available to relax and enjoy the attractive outdoors.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Miguel

Near places to eat
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Israel

Liked: Amenities
.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Anali

Liked: Staff & service
Disliked: Property conditions & facilities
If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t get refund for the day I didn’t stay i left one day early but didn’t get money back for the extra day I didn’t stayed
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Sergio

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
THE HOTEL IS IN REPAIR AND ALLMOST EVERYWHERE YOULL FIND WALLS IN BAD CONDITIONS, INSIDE AND OUTSIDE THE ROOMS. LADIES IN FRONT DESK, BAD ATTITUDE. LADIES CLEANING, GREAT ATTITUDE.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Esau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”. Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.
Stayed 1 night in Jul 2023
Verified

8/10 Good

BRENDA

La habitación muy limpia
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juana Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy limpia, personal accesible y muy centrico
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sigifredo

Liked: Staff & service, amenities
La atención es muy buena pero los cuartos son muy básico, el precio se me hace alto para lo que ofrecen en comparación con otros hoteles de la frontera
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Tere

Liked: Cleanliness
El hotel me hizo un cobro de persona extra, a pesar de que no era necesario, cuando les pedí que me explicaran el porque, me dijeron que como reservé por internet no se hacían responsables de cobros extras.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mayra Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo y agradable :)
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Alejandro

El aire acondicionado tiene una tuberia que pasa por encima de la taza del baño y gotea. La habitación tiene mal olor.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

elkin

Liked: Staff & service, amenities, property conditions & facilities
Es buena
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Luz del carmen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fue una suite la que renté y el sofá pareciera que lo recogieron en el basurero, el baño en el área de regadera había cucarachas y poca privacidad
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente a mis papas le a gustado su estancia en este hotel muy bien hubicado, sus cuartos estan muy limpios, el personal muy amable y siempre ayudante con el servicio
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Alma Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Al llegar no tenían las reservaciones listas, me entregaron otras habitaciones a las que yo habla reservado
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Genrry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio en general muy bien organizado y muy bueno atención del personal de la instalación. Gracias por todo
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

juan carlos

Liked: Amenities
Ningunas solo el clima que no lo puede manejar uno estaba demasiado frio
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala // Cucharachas // no javon // no toallas // no Cobijas // ETC
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

??????

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Самый плохой отель, который когда-либо мне попадался. Антисанитария. Тараканы, муравьи, грязь. Плесень на потолке. У меня украли. Деньги. В этой гостинице. Когда убиралась уборщица .
Stayed 7 nights in Jan 2023