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"The room was clean, but smelled of mildew. The towels felt damp and also smelled of mildew. A dehumidifier could be placed in the bathroom under the table. The bed was very comfortable. The kitchen was well equipped and the snacks were nice. We never met the owners and the hot tub did not look too inviting. The botanical grounds were nice and we appreciated that they did recycling and composting. "

"Very easy access to Volcano National Park. Cozy rooms- ours had a gas fireplace which was amazing after getting soaked on a hike! Very friendly and helpful staff. The restaurant was probably the biggest surprise. The complimentary breakfast was delicious but the dinner was outstanding. The new chef prepared a fresh catch dish (Mahi Mahi) that was better than any meal we had in our Waikoloa resort or in Kona. Delicious wine selection. The dining room is beautiful with a roaring wood fire on a historic stone fireplace. After “roughing it” all day in the park - this was a wonderful treat! We definitely recommend. "

"The location with the views of the ocean are amazing along with the pool and hot tub. You have a 1 hour window to check in and if you miss it you have to be there at 8am the next morning. If you want an early start you need to wait until 8."

"The grounds are beautiful with lush tropical plants. It's so relaxing just to sit outside and drink your coffee in the morning with all the birds singing. The manager was very responsive when our fan stopped working and replaced it immediately."

"Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to label your items with. I never came across another guest in the property, but I know they were there because doors would open/closer. Very great location, but there are many many options in this town where you may get better amenities with an actual host that would prepare and care for your room"

"Terrible"

"It was kinda like a duplex cabin! Clean and comfortable!"

"It was advertised as a charming room with a view of a Japanese garden and koi pond. We found it no better than a low budget motel with a poorly maintained pond and a dead fish floating in it. The "kitchen" was adequate with a small counter set much too high, a tiny coffee maker, microwave and a mini fridge. There was an ice tray provided in the refrigerator but was useless because it leaked through multiple cracks. The shower also had a large buildup of hair in the drain cover."

"What a magical place! The staff was so helpful, ensuring we had everything we need due to the upcoming storm. They even texted us when the volcano was fountaining so we could rush to view it! The kids loved waking up to the sights and sounds of a rainforest. Beautiful location."