Resepsionis

Ulasan untuk City Park Hotel

3.5 out of 5
City Park Hotel
308-310 Kings Way, South Melbourne, VIC

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 113 dari 676 ulasan" "
Penilaian 8 - Bagus. 290 dari 676 ulasan" "
Penilaian 6 - Cukup Baik. 176 dari 676 ulasan" "
Penilaian 4 - Buruk. 62 dari 676 ulasan" "
Penilaian 2 - Sangat Buruk. 35 dari 676 ulasan" "

7,4/10

Kebersihan

7,4/10

Staf & layanan

6,6/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Deepak

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

micheal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was perfect
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Jean

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Nice and quiet, convenient location, free parking, friendly service
Menginap 4 malam pada bulan Desember 2023

6/10 Cukup Baik

Suni

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff were wonderful, however the lift was broken on 2 days of our 3 day stay. The rooms were extremely dated and dirty. The type of dirty that is built up over time, grime on the kick boards, stains on the white sheets and the wet area was a disgrace, mould like substance throughout the shower. The sink was leaking into a bucket under the sink with a sign saying do not remove. Water damage to the cabinets. Guest book advised there was foxtel channels, but there wasn’t. Property was in a convenient location close to a tram and just 15 mins in to the CBD. A great hotel if you are after a quick stop in and not intend to shower.

6/10 Cukup Baik

Jenny

Bepergian bersama teman
Disukai: Kebersihan
Information on the wotif confirmation email was incorrect: it said the front desk was open until 11pm. When I phoned at 8:30pm I was told it was about to close and I needed to get there quickly! We had to leave our concert early to check in. Also, when I phoned the previous day I was told parking for an extra car was $10 and when we arrived I was about to be charged $20 until I showed the phone record. The room was adequate, bed comfortable, linen clean. The shower taps were very difficult to turn, but the water pressure was great.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Sham

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Brad, Echuca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Good location with parking. We were concerned about road noise, but it's well insulated and isn't a factor. It's old and dated, but comfy enough and would definately stay again.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Simon

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rooms were small but comfortable. Very reasonably priced and great for an overnight stay.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Matt

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
My car was broken into and damaged, I had property stolen. Do not stay here
Menginap 2 malam pada bulan Maret 2023

2/10 Sangat Buruk

Matt

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
The carpark is not secure as my car was broken into and my property stolen and damaged.

6/10 Cukup Baik

Mark

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bathroom was very ordinary
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Terence

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It served the purpose of being close to Albert Park for the activity I was associated with.
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

Alistair

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great location and for the price was value for money. Staff welcoming and friendly. Beds really comfortable. Parking on site. Will stay here again. Need to replace the TV remote control, a couple of more comfortable chairs and that will make it a great place to stay.
Menginap 2 malam pada bulan Februari 2023

2/10 Sangat Buruk

Gurpreet

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty and filthy property, air con making a noise all throughout - gave me a headache. Shower was old and dirty. Broken light fittings!! Horrible. On asking for a change of room, was told I can't as they had no cleaners on, even though I had only just entered the room for 5 min.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Manager pada tanggal 12 Feb 2023
Hi Gurpreet,Lets put this into proper context with facts: Room was hygenically cleaned prior to your access to room. Air con system in that room is old and may have made a slight humming sound. Within 5 mins of entering room you came back to reception saying it could give you a headache (a pre-meditated foregone conclusion that this would be the case after your stay). The truth is that you never asked for a change of room, however, I volunteered that we were not in a position to offer an alternative room as one was not available. Whist you had been in the room for 5 mins, you had used the toilet facilities, and therefore the room was deemed to be used and had to be hygenically cleaned prior to letting to another guest. This was not possible on that day as the housekeepers were no longer available after your check-in. By your own admission, all your issues were apparant in the first 5 mins. At that point (after first 5 mins), you could have simply declined to stay and you had options to seek alternative accommodation, but you chose to stay. with the intention to winge about any perceived or real short comings of the hotel after departure (as eveident by your above comments.Your lady friend who visited you for a short while (as evident on the hotel security cameras) appears to have left some clothes behind in the room, which we can forward to you once you provide a forwarding address. We reject your comments as the hotel is very accommodating and fit for purpose for a 3.5 star hotel accommodation.Management - City Park Hotel

10/10 Sangat Bagus

Rodney

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The double glazed windows made the room quiet and cool. i also liked the easy out of Hours access. Staff were very friendly
Menginap 3 malam pada bulan Januari 2023

8/10 Bagus

Allison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff, rooms were spacious and comfortable, plenty of parking

10/10 Sangat Bagus

Brett

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Nicos

Menginap 4 malam pada bulan Desember 2022

10/10 Sangat Bagus

Danny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
You get what you pay for. For less than $200 per night the room was clean and adequate. Reasonably quiet. Man at reception very helpful. If you are looking for a budget night then this place was fine.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Manager pada tanggal 21 Nov 2022
Hi Danny, that you for your feedback, appreciated.Management - City Park Hotel

10/10 Sangat Bagus

Ben

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Matt, Frankston

Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Lauren

Bepergian bersama teman
Disukai: Staf & layanan
You get what you pay for and that’s what we got. In need of an upgrade. Room smelt on arrival, bathroom had a very strong chemical smell. Room was neat and tidy but everything was old and tired. Disappointed that there was a single doona spread across a double bed and only 1 pillow. Wouldn’t stay again based on what was offered but like I said it served its purpose.
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Emily

Menginap 1 malam pada bulan Agustus 2022

2/10 Sangat Buruk

Paul

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Andrew

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Lindsay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location for dining, transport to CBD and other attractions
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Joy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient position, access to free parking
Menginap 1 malam pada bulan Juni 2022

6/10 Cukup Baik

Warren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to what i wanted but i was told they had foxtel and it was even advertised but they had gotten rid of it a few months prior
Menginap 3 malam pada bulan Juni 2022

8/10 Bagus

Sam

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Great hotel for a single night , everything you need. Staff where really nice and welcomed us in late.
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

suzie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, parking was ok, bed was too low, bathroom is old school - needs an update, not bad price. Walls definitely not sound proof as listed.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Rahul

Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2020

2/10 Sangat Buruk

Josie, Tasmania

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
FILTHY! The first thing that hits you is the smell of old smoke a decay. The room had pubic hair, dirty glasses, DIRTY TOWEL on the bed! Mould on the furniture and in the bath, chipped and peeling paint everywhere and as for the carpet I’d of felt safer not to catch anything sleeping on the airport floor. Said she would refund but wasn’t her call as I booked via Wotif now I’m home she’s decided not to refund so I’m taking her to small claims for my $400 as the room was NOT FIT FOR PURPOSE AND FAUSE ADVERTISED!
Menginap 2 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Good value for money, clean, off street parking, great for onnee or a couple of ihts
Menginap 1 malam pada bulan Maret 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
The hotel was in line with expectations and staff were very friendly and helpful.
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The price was not bad its good if you just need a place to sleep pretty run down
Menginap 1 malam pada bulan Februari 2020

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Bob

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was full of flies, hotel condition is very poor and not well maintained.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Old and run down staff very lovely noisy at night in a good location to where we were going
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value stopover.
Conveniently located, with great service, and great value for money.
Menginap 2 malam pada bulan Desember 2019

4/10 Buruk

Jim

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old and Tired
Extremely basic, everything is old and tired. Toilet wouldnt stop trrickling water. Shower is in the tub. Room had an adjoining door to the next room with a towel jammed under it , I presume to stop the noise but this didnt help much so we were alerted to how I neighbours night went as we got up , with some groans and passing wind. Not really pleasant.
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
The staff were excellent, and very helpful with dinner suggestions.
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Flora

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Great location. Sunita girl in Reception was very helpful. Found Bed very hard so difficult to sleep on it.
Menginap 3 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2019

8/10 Bagus

merri

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2019