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Crowne Plaza Melbourne by IHG

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Melbourne Convention and Exhibition Centre

Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne by IHG provides a coffee shop/cafe, dry cleaning/laundry services and an outdoor entertainment area. The on-site local and international cuisine restaurant, Ottie's, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.159.373
Rp2.375.310 total
includes taxes & fees
29 May - 30 May

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About this property

Crowne Plaza Melbourne by IHG

  • Luxury hotel near Melbourne Convention and Exhibition Centre
  • Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne by IHG provides a coffee shop/cafe, dry cleaning/laundry services and an outdoor entertainment area. The on-site local and international cuisine restaurant, Ottie's, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with free cabanas and sunloungers
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • A ballroom, a porter/bellboy and concierge services
    • A banquet hall, meeting rooms and bike parking
    • Guest reviews say great things about the breakfast, helpful staff and location
  • Room features
  • All 432 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with designer toiletries and hairdryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, mini fridges and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in the NABERS Energy and NABERS Water – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 65.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Covered self-parking fee: AUD 45 per night
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Crowne Plaza Melbourne by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on 29 May 2026 start from Rp2.159.373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Melbourne by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Melbourne by IHG?

Self-parking is available for AUD 45 per night. Valet parking is available for AUD 80 per night.

What time is check-in at Crowne Plaza Melbourne by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Melbourne by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Melbourne by IHG located?

Located in Docklands, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within 10 minutes. Flagstaff Station is 18 minutes by foot and Melbourne Central Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 631 out of 1019 reviews
Rating 8 - Good. 254 out of 1019 reviews
Rating 6 - Okay. 78 out of 1019 reviews
Rating 4 - Poor. 38 out of 1019 reviews
Rating 2 - Terrible. 18 out of 1019 reviews

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff everywhere enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best buffet breakfast in Melbourne!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa-Maree

Liked: Cleanliness, property conditions & facilities
Staff lovely great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 5 star hotel, with 5 star staff for a 5 star stay.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Ashley

Nice room good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and we enjoyed the river view!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Check in process was quick and easy. Room was comfortable and clean and buffet breakfast was very ample.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hariklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms..wonderful staff..easy access to the city and breakfast was amazing.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Clean room, great location, quiet and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate on arrival. The hotel was very central to where we wanted to be which helped us have a very relaxing and carefree weekend. The staff were extremely helpful with any and all questions we had.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tamara Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, helpful friendly staff, great views over the river. Loved the Antipodes range in the bathroom.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfortable and close to all amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights very clean hotel close walking distance to everything .breakfast was good selection and great view of Southbank and friendly staff will recommend staying here .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities
perfect location for the AO
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service & made the stay so good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and staff. Room very clean and premium.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aniruddh

Liked: Cleanliness, staff & service, amenities
Amazing staff and facilities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Benjie Jude

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were friendly. Thank you… ideal location if you want to explore the CBD area
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice buffet breakfast, updated guest rooms. I would definitely stay there again and recommend to others.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, property conditions & facilities
Very clean room. Comfortable beds/bedding. Great view. Excellent service and friendly staff. Fantastic location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great location and the room was fantastic. quiet and excellent shoer and facilities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Neat, Comfortable and very staff friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Amenities
Great place to stay. Comfy bed, great service and beautiful breakfast. Would stay there again👍 Jason
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Dallal

Staff were very helpful. Rooms were clean
Stayed 4 nights in Jan 2026