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Hotel Pacanaima

3.0 star property
Hotel in Espinal with free breakfast and 24-hour front desk

Choose dates to view prices

At Hotel Pacanaima, you can look forward to free full breakfast, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Map
Carrera 4 N 10 -34, Espinal, Tolima, 733520

Getting around

  • Ibague (IBE-Perales)
    50 min drive

About this property

Hotel Pacanaima

  • Property highlights
  • Take advantage of free full breakfast, a terrace and a garden at Hotel Pacanaima. Free in-room WiFi and laundry facilities are available to all guests.
  • Other perks include:
    • Free self-parking
    • A 24-hour front desk, meeting rooms and luggage storage
    • Smoke-free property, a banquet hall and a front desk safe
  • Room features
  • All guest rooms at Hotel Pacanaima feature perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 4801

We should mention

This property does not have any lifts
There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Pacanaima pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pacanaima?

Self-parking is free at this property.

What time is check-in at Hotel Pacanaima?

Check-in start time: 3 PM; check-in end time: 5 AM.

What time is check-out at Hotel Pacanaima?

Checkout is at 1 PM.

Where is Hotel Pacanaima located?

Situated in Espinal, this hotel is within 25 mi (40 km) of Lago Sol, Piscilago Zoo and Piscilago Water Park. University of Tolima is 32.3 mi (51.9 km) away.

Can I cancel my reservation for free at Hotel Pacanaima and receive a full refund?

Yes, Hotel Pacanaima offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Pacanaima cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pacanaima Reviews

7.8

Good

9.0

Cleanliness

8.8

Location

7.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

8/10 Good

Manuel Felipe

Liked: Cleanliness, property conditions & facilities, room comfort

Generalmente bien

Bueno en términos generales, los jóvenes del servicio atentos, pero mucha indecisión a la hora de cobrar servicios extra
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Fotos mentirosas del hotel,muy caro para lo que es

Las fotos del hotel no son ni parecidas a lo que encontramos en el hotel, un hotel de paso, una piscina sin mantenimiento camas con sábanas rotas, sin agua caliente, para bañar a nuestro tuvimos que pedir que calentaran agua. La atención por parte de una persona de servicio que era gordito terrible, pagamos por piscina y nos iban a sacar, lo muestran como colonial pero la realidad es que es viejo, mal mantenido y se nota que no han invertido nada en el. Es un hotel de 20 dólares y pagamos 50 dólares por noche, no lo recomiendo ni volvería.
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Juan Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general estuvo bien.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable, bien cuidado y limpio. Las personas son muy amables y gentiles. Las habitaciones son amplias y limpias y tienen los servicios necesarios.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

todo muy bien en habitacion superior excelente para viajes de negocios, mucho ruido de musica en la noche de fin de semana pero manejable y entendible.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hospedaje

Muy bien
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Jaime

Liked: Cleanliness, room comfort
Disliked: Staff & service

bien por su precio

tiene potencial pero le falta inversión la piscina es demasiado profunda e insegura
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Juan Alejandro

No se puede dormir....!!!!

El hotel es bonito, las habitaciones son cómodas y el desayuno esta muy bien. Sin embargo, es imposible descansar con el ruido de las discotecas que rodean el hotel.
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

carolina

Disliked: Staff & service, property conditions & facilities, room comfort

Perversa porque no reportaron el pago.

Una ciudad muy peligrosa; al hacer checkout tuvimos problemas dado que dudaron del pago que se había realizado directamente por expedia
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descanso

Disfrute mucho del hotel, tiene un muy buen servicio, por eso lo sigo utilizando.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas tardes, excelente servicio, buena amabilidad pero si veo que el tema del desayuno deberían tenerlo tipo Buffet, y Uds que los adicionales valgan la pena ya que en mi caso particular pedí un caldo y era super pequeño para pagarlo a 5000, aparte pedimos en vez de bebida caliente una bebida dejan de más y que donde podía, entonces es como de mejorar esas opciones...del resto excelente excelente hotel.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and little pricey.

I only stay for one day at this hotel. It's average and a bit pricey.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified

6/10 Okay

DANITH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Nelson Yair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Verified

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente la atencion y servicios del hotel.

Stayed 2 nights in Nov 2018