Search Hotels Near Memorial Park Dog Run, San Ramon

"Everything was perfect"

"We booked two rooms and stayed here for 2 nights. We were counting on having our kids sleep on the pull out in each room, but they were completely unsleepable. Springs, no padding, etc. I ended up having to book a third room so that our family members could sleep in an actual bed because the pull outs were so bad. Unfortunately that was on my dime, and the property staff didn’t want to do much about that, other than giving us a complementary late check out. The standard king beds had mattress toppers that were sunken in as well. Pillows were worn out. If you are looking for a good night’s rest look elsewhere. I rated it slightly higher considering the staff was at least courteous, but the condition of the property was such that I’d never go back. "

"The staff are friendly and helpful"

"Yes"

"It looks to be newly renovated, but for a property their size, they should have a bigger gym and invest in better equipment. It was so small and their machines are not properly maintained. "

"Prepaid for a room but It took 40 minutes to check in at approx 4pm. Long line and only one front desk person for first 30 mins. Staff seemed under trained. Manager showed up trying to enter room because he thought it was empty. Room was mostly clean. There was some kind of soap spilled on the desk beneath the tv that i found the hard way. "

"Everything was perfect for the first comers like us except the "Breakfast Included" information. It'd interpreted, either intended or unintended, as a sort of "fradulent advertisement". I think it'd be an issue for both your (Expedia) advertisement and the ESA's. The advertisement specifically says the breakfast a "continental breakfast. However, in fact, it's NOT. What the ESA in San Ramon provides in the morning hours is NOT what the typical "continental breakfast" supposed to be. But no matter what I said or reported above, the overall experiences are quite okay. Specifically in our case at the ESA San Ramon, the staff services were great. Particularly a lady staff, Allison Duda, was superb! Exceptionally wonderful! She'd made our stay there for 5 days quite comfortable, easy and happy! For that, we'd like to highly commend her work at the ESA. Many thanks to the entire staff at the San Ramon ESA! Best! "

"Clean hotel, friendly staff, amazing amenities."

"Loved the room, booked a two bedroom suite . Very spacious and love they have two bathrooms . Customer service was amazing "