Holiday Inn Express & Suites Memphis East by IHG

2.5 star property
Hotel in Memphis with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Memphis East by IHG

Free daily on-the-go breakfast
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior
Exterior
Take advantage of free on-the-go breakfast, a terrace and a garden at Holiday Inn Express & Suites Memphis East by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Communication)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1236 Primacy Pkwy, Memphis, TN, 38119

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 4.6 km
  • Memphis Botanic Garden - 7 min drive - 6.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.9 km
  • University of Memphis - 9 min drive - 8.5 km
  • Graceland - 18 min drive - 22.5 km

Getting around

  • Memphis Central Station - 27 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Panda Express - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Central BBQ Poplar - ‬13 min walk
  • ‪Red Koi Japanese Cuisine - ‬18 min walk

About this property

Holiday Inn Express & Suites Memphis East by IHG

Hotel near University of Memphis
Take advantage of free on-the-go breakfast, a terrace and a garden at Holiday Inn Express & Suites Memphis East by IHG. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • A front desk safe, a TV in reception and multilingual staff
  • Luggage storage, a computer station and a 24-hour front desk
Room features
All 131 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to noon

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 18 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

The seasonal pool will be open from 24 May to 06 September

Property is also known as

La Quinta Inn Memphis Primacy Parkway
La Quinta Inn Primacy Parkway
La Quinta Memphis Primacy Parkway
La Quinta Primacy Parkway
Primacy Parkway
Primacy Parkway Memphis
Quinta Inn Memphis Primacy Parkway
Quinta Inn Primacy Parkway
Quinta Primacy Parkway
La Quinta Inn Suites Memphis Primacy Parkway
Quinta Wyndham Memphis Primacy Parkway Hotel
Quinta Wyndham Primacy Parkway Hotel
Quinta Wyndham Memphis Primacy Parkway
Quinta Wyndham Primacy Parkway
Hotel La Quinta by Wyndham Memphis Primacy Parkway Memphis
Memphis La Quinta by Wyndham Memphis Primacy Parkway Hotel
Hotel La Quinta by Wyndham Memphis Primacy Parkway
La Quinta by Wyndham Memphis Primacy Parkway Memphis
La Quinta Inn Suites Memphis Primacy Parkway
La Quinta by Wyndham Memphis Primacy Parkway
La Quinta Inn Suites Memphis Primacy Parkway
La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway Hotel
Express Suites Memphis By Ihg
La Quinta Inn Suites by Wyndham Memphis Primacy Parkway
Holiday Inn Express And Suites Memphis East by IHG Hotel
Holiday Inn Express And Suites Memphis East by IHG Memphis
Holiday Inn Express And Suites Memphis East by IHG Hotel Memphis

Frequently asked questions

Does Holiday Inn Express & Suites Memphis East by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites Memphis East by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Express & Suites Memphis East by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Memphis East by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Memphis East by IHG?

Checkout is at 11:00 AM.

Where is Holiday Inn Express & Suites Memphis East by IHG located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Lichterman Nature Center and within 3 miles (5 km) of Opera Memphis and Regional One Health East Campus. Audubon Park and Theatre Memphis are also within 6 miles (10 km).

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Reviews

Holiday Inn Express & Suites Memphis East by IHG Reviews

5.4

5.2

Cleanliness

2.0

Location

6.2

Staff & service

5.4

Eco-friendliness

4.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 196 out of 1001 reviews
Rating 2 - Terrible. 331 out of 1001 reviews

Reviews

8/10 Good

Nicholas R

Liked: Cleanliness, staff & service, room comfort

Good location by hospital

Great value for money
Stayed 3 nights in Jun 2024

10/10 Excellent

Noman

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent reception service, good manager
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Greeted us nicely
Stayed 1 night in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in May 2023

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
Everyone was very nice. But the building seems like it needs a lot of work.
Stayed 1 night in Jul 2023

4/10 Poor

Nikkeba

Disliked: Cleanliness, amenities, property conditions & facilities
The staff in general are nice. The hotel is dirty, old and run down.
Stayed 5 nights in Aug 2023

4/10 Poor

Yara

Disliked: Cleanliness, property conditions & facilities
Very old building
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
When we
Stayed 2 nights in Sep 2023

2/10 Terrible

Fatima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In desperate need of cleaning and repairs! The entire place
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Book in was great but the room needs urgent upgrades
Stayed 1 night in Nov 2023

6/10 Okay

Donna

Disliked: Cleanliness, property conditions & facilities
This hotel is in sad need of attention. Repairs, paint, and a heavy cleaning would do wonders.
Stayed 2 nights in Jun 2023

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort
Location was in terrible condition
Stayed 1 night in May 2023

6/10 Okay

Jonathan

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property is located, conveniently to several areas of interest and restaurants. However, the hotel while it’s not dirty is definitely not the best. We didn’t even have cold water in the sink and the fridge does not work very well.
Stayed 2 nights in Sep 2023

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO TO THiS HOTEL YOU WILL REGRET IT

The room was very terrible not as Advertised like on the internet listing the room was outdated and smelled of Marijuana I didn’t even stay at the hotel with to a family member’s house instead.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Pool was dirty Tub had rust Hallway was very muggy Card reader in the back didn’t work. Had to walk all around to get in
Stayed 1 night in Jul 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator and ice machines did not work. Strong weed smell in the hallway. Rooms were cool. Clean bed and bathroom. Slept well. Good hot shower. A lot of movies channels on the tv
Stayed 1 night in Jan 2024

2/10 Terrible

Dane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Never had breakfast like they said, broken facilities and the manager was rude and didn't care for anyone. Avoid this place.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jordan

Disliked: Staff & service

Don’t Stay Here

They told me I didn’t have a reservation at the front desk after arrival. This was after a 5 hour drive and no other hotels in the area. I will need a refund on the $190 I spent on the hotel + the $9 in travel insurance.
Stayed 1 night in Jul 2023

2/10 Terrible

Darean

Disliked: Cleanliness, property conditions & facilities, room comfort

Awful hotel.

Hotel was dirty and smelled bad. It is very dated. One of the elevators doesn’t work, the tv in my room didn’t work and the toilet seat was hanging on the toilet by one screw! The floor in the bathroom was sticky as well. I didn’t want to be there and I’ll never stay there again.
Stayed 1 night in Jun 2024

2/10 Terrible

Derek

Disliked: Cleanliness, property conditions & facilities
There were ants literally everywhere. The fire alarms went off the entire time I was there. They were so bad that I slept in my car the last night because the ants and heat were so bad inside that I couldn’t take it. No other hotels in the area had any vacancies so the car it was. For the love of Almighty God don’t stay here.
Stayed 4 nights in Jul 2023

6/10 Okay

Irfan

Liked: Staff & service, room comfort

My Experience

Check-in with problems with toilet and no remote for Tv. Mattress was also not that comfortable.
Stayed 3 nights in May 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were very lazy and poorly cleaned the building.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jalen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken the carpet was sticky and coming apart was told this was supposed to be a 3-4 star experience and was extremely underwhelmed
Stayed 4 nights in Aug 2023

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very outdated and dirty. There were bugs all around not what I was expecting at all.
Stayed 1 night in Jun 2023

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got ate up by bugs while I was sleeping. The room was dirty. There was crackheads screaming. And it sounded like someone was trying to kick my door in. All of the doors at the hotel had looked like they had been kicked in. The room reeked of pee.
Stayed 1 night in Jul 2024