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Ulasan untuk Home Inn and Suites

2.5 out of 5
Home Inn and Suites
7967 Lowrance Rd, Memphis, TN

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 390 dari 1000 ulasan" "
Penilaian 8 - Bagus. 251 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 152 dari 1000 ulasan" "
Penilaian 4 - Buruk. 99 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 108 dari 1000 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nikola

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome experience. Could tell everything was thoroughly cleaned, nothing sketchy to be seen, and the staff were friendly. Reasonable price. One complaint. Breakfast had only sweet options (cereal muffins pancakes etc). I don't mind not having meat, but I would have liked some biscuits and gravy, eggs, or hashbrowns, or something.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

David

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Leann

Bepergian bersama hewan peliharaan
Super nice staff
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Darrius

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Catina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was clean and well lit. No additional charge for late check-in, we didn't arrive until after midnight. Staff was friendly and accommodating. Room was clean with comfortable beds. Breakfast was not what we expected but its more continental, they offered pancakes, cereal, breads and juices. I would stay here again.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Terrance

Menginap 1 malam pada bulan April 2024

8/10 Bagus

felicia

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jermey

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Angelique

Disukai: Staf & layanan, kondisi & fasilitas properti
Nice stay enjoyed it here
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Rafael, Los Angeles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Area was Ok
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ho
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wi
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

David

Menginap 1 malam pada bulan April 2024

4/10 Buruk

Marie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk staff is unfriendly. By 4pm the trash inside my room had not been removed. When I informed the front desk staff I am checking out a day earlier than anticipated, no check out was processed. No receipt was given. Instructed to call Expedia first then call them. Still no check
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

David

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

David

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Lori

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed here 1. Night, room was clean but the bed sucked it was hard and lumpy. I had a room by the elevator so it was load most of the night.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Bobby

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was a nice size and offered a kitchenette area. The bed was comfortable as well. I didnt like how easily sound traveled through the walls and the smell of the room was not fresh. It did not smell bad but was slightly unpleasant. A used air freshner and it was fine.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Kelsi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The tv didn’t work, and it was loud

4/10 Buruk

Tom

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
The place was average in terms of clean. This was the cheapest ran hotel i have ever stayed in. Consumables were of the cheapest category available . We ended up going to wal mart and buying our own toilet paper and napkins. Stayed two nights…. No one ever refreshed trash cans, gave fresh towels, or cleaned the room. Kitchen was unuseable due to lack of dishware and utensils.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Chris

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was not cleaned - we were told that we had to request it! No food available- breakfast was a joke! Place smelled of chemicals- cleaning? Would never stay there again or recommend to anyone .
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gailon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Ebrima, Sun Prairie

Bed sheets were itchy
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Allison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was hood, just couldn't get a working remote for the TV and the breakfast was not on point
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tahira

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Delilah

Disukai: Kebersihan, staf & layanan
Great!!!!
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Safe and convenient
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Willester

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mashelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

6/10 Cukup Baik

Terence

Menginap 3 malam pada bulan Februari 2024

6/10 Cukup Baik

Hector

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Tracie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Duane

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Well the guy at the front desk was great. Didn’t know what time breakfast was served. The tv needed two remotes to use, and the backs of them were missing. The dresser trims was coming apart. The towels was dingy. Then during the day the cleaning left the trash bags in the hallway for hours after cleaning . And the carpet needs a deep clean
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Monique

Bepergian bersama teman
The overall hotel was nice. But I did notice in our room the ceiling was peeling. Which cause the room to seem less attractive
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Camry

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Kylah

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Housekeeping comes in your room they knock at times they shouldn’t.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Dominic

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very polite and helpful
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

DeMarco

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No hot water for a few days otherwise this was a five star experience.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Angela

Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

DAE OK

Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Anna

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
No hot water!! Literally noodles were on the wall. Dirty hand print on the wall
Tanggapan dari Mitt pada tanggal 3 Feb 2024
We deeply regret the inconvenience caused by the water heater malfunction and cleanliness issues during your stay. Your feedback is vital, and we are implementing corrective measures to uphold our standards. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a better experience in the future.

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love it
Menginap 5 malam pada bulan Januari 2024

2/10 Sangat Buruk

Jhonny

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy mala atención por el personal. La propiedad no tenía agua caliente . Lo peor no me quedaría más nunca en ese hotel .
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Adrienne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
great place great price very convenient to a lot of restaurants
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mitt pada tanggal 3 Feb 2024
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your stay and found our location convenient. We appreciate your kind words and hope to welcome you back in the future.

4/10 Buruk

Tammy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nasty Room
It was horrible, used condoms, bacon and other items under bed. The room had no remote and we had to move mattress to find it. We found a lot more things that were gross. When we came into the room it was freezing. The front desk person he just laughed about issues.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mitt pada tanggal 25 Jan 2024
We’re deeply sorry to hear about the challenges you encountered during your stay. Your experience does not align with our standards, and we’re actively investigating and addressing each issue you’ve highlighted. Please accept our sincere apologies for any inconvenience caused. We value your feedback and are taking immediate steps to improve. We hope to have the chance to regain your trust in the future.Warm regards

10/10 Sangat Bagus

John, Chattanooga

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mitt pada tanggal 25 Jan 2024
Thank you so much for taking the time to share your 5-star review! We’re delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another fantastic experience. Safe travels!

2/10 Sangat Buruk

Taneesha

Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Cristopher

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jermey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024