Search Hotels Near Menara Mall, Marrakech

"Terrace door did not lock and we had to get maintenance in daily. Main bedroom door also was problematic closing. Construction work within 10 metres to our room. Very noisy and dusty. No sauna, spa etc and very small outdoor gym equipment next to pool. Cannot use in the heat. Had to ask repeatedly for water, shampoo, towels etc. Felt like we were annoying the staff by asking for our door to be fixed daily and water. However great location to both old and new town."

"Nice and quiet area of Marrakech. Lovely experience."

"The breakfast was good with good selection. The rooms very clean and the staff were very helpful and polite."

"Decent room size. Good breakfast options."

"Very lovely place to stay"

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"Good quality hotel, nice facilities for families and good food. A little way out from the medina but just about walkable. Or a short taxi ride. M Street next door has some good eating options if you want to stay close to the hotel and save some money."

"Excellent location next to Palais de Congres. Restaurants onsite were excellent but no real options within walking distance if you’d like to eat out. Taxi to Guliez is reasonable and numerous, and there’s lots of options there. Likewise to Jemaa el-Fna square and other tourist sites. 10min to MAK airport"

"I would not recommend it!! "